Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 6537446
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
LB Button Issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller worked fine until the LB button wouldn’t work. LB and RB buttons not working over time, is a known issue. Usually craps out after the warranty is done.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Overall performanceCons mentioned:Stick drift
Elit2
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So the controller is good has good battery life the only down side i see is after ha eing it a whiel it does get stick drift
I would recommend this to a friend Didn’t last longer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great at first but not even 2 years later it stopped working. Unfortunately my husband loved it.
No, I would not recommend this to a friendMore expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox controller cost more money no better than the old one can’t remove the battery so when the battery goes so does your controller
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey John,
We're sorry to hear that you're not fully satisfied with your new Xbox Elite Wireless Controller Series 2. The internal battery has been designed to work without any degradation in capacity for two years. If you do experience an issue with the battery, we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Missing everything
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was talked into buying an box controller, all of the accessories were missing, even though it was rated as excellent condition. It was also very dirty.
No, I would not recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because I wanted to replace my black one. Great product and very reliable.
I would recommend this to a friend- Pros mentioned:Overall performance
Xbox controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his controllerBest Buy never disappoints me
I would recommend this to a friend Not worth the money! Glitchy after 1yr warranty!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waist of money! Only lasted a year! Just long enough to pass the warranty that I purchased! Products don't las anymore!
No, I would not recommend this to a friend- Cons mentioned:Button quality
Brand new and defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new in box and the controller a button was sticky
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Colin,
We're sorry to hear that your new Xbox Elite Wireless Controller Series 2 has an issue. We recommend exchanging it for a new one at your local Best Buy. If that's not possible, please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you need this i was not a beliver before but i am now so much better than the keybord
I would recommend this to a friend- Pros mentioned:Overall performance
Died after 1yr 10 days.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent controller, broke 10 days after warranty expired. Would not buy again.
No, I would not recommend this to a friend Beware of used controller conditions
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attempted to purchase a “Like New” used controller but the controller was in terrible condition. Unlikely somebody actually inspected it before determining it’s “like new” condition.
No, I would not recommend this to a friendpast returnable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the buttons is stuck and keeps moving upwards
I would recommend this to a friendAmazing upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best series 2 elite controller so far and hopefully they make a 3 with new features.
I would recommend this to a friendIts works okay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good but the right bumper is starting to double click in different games.
I would recommend this to a friend- Cons mentioned:Stick drift
Stick drift right out the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller had stick drift right out the box Would not recommend
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there is an issue with your Xbox Elite Wireless Controller Series 2. If it's within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Great controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy buttons and durable design, great for an every day gamer
I would recommend this to a friend- Cons mentioned:Stick drift
Great controller but has bad thumb stick drift.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thumb stick drift is unbearable. Will be getting replacement with warranty.
No, I would not recommend this to a friend Controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller wasn’t working right when I took it out of the box but it is of great quality
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your Xbox Elite 2 controller. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Expensive junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont waste your money! They wear out fast and the joysticks fail
No, I would not recommend this to a friend