Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 6537446
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
Worst controller I have ever purchased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst controller I have ever purchased. The magnet for the analog sticks is extremely loose so the analog sticks contantly fly off on games that require quick movement and are geared towards more competitve players. How hard would it be to add in a twist lock for the analog sticks? Paying $200 for an overhyped controller.
No, I would not recommend this to a friend- Cons mentioned:Button quality
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son always complain about some of those bottom is not work
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your son's Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Smh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick drift right out the box . Should be $99;99 not 149
No, I would not recommend this to a friend Best Xbox controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best Xbox controller I have ever owned. Quality is top notch.
I would recommend this to a friendNot worth the money/ internal battery is bad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this around 8 months ago the internal battery is already going out the charge gets worse and worse and now will just make the wig out when needing charging instead of alerting for low battery.
No, I would not recommend this to a friend- Cons mentioned:Stick drift
Good Controller. Bad Stick Drift.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the controller is phenomenal, accessories included are great, feel and build is very good, but all of that is kind of awash because i had stick drift after less than a week, also the y button was becoming less responsive
No, I would not recommend this to a friend XBOX controller
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great control. Wireless is the way to go. Nothing gets in the way of gaming.
I would recommend this to a friendGot scammed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for a brand new in the box controller and pretty sure I got an open box or someone’s return because the paddles were already on the controller when I opened the packaging. Pretty sure I’m the one that is supposed to put on the paddles. Plus the left thumb stick had some residue around the inner ring
No, I would not recommend this to a friendWow amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product thought I was over priced but was well priced for what you get
I would recommend this to a friendDefective a,b, and y buttons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A,b, and y buttons have a defect in them. They don’t register or double press right out of the box. I returned and got a different one 6 times and all had the same issues. Finally got tired or having to return them and got the Razer Ultimate which does not have this issue. Couldn’t be happier.
No, I would not recommend this to a friendNice but doesn’t last
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Analog stick wore out and started sticking after a month of use. Really disappointed.
No, I would not recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design, good price, great fit. When bought with the kit can swap buttons.
I would recommend this to a friendIt will break.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller itself is great. Feels great and has great features. Get the warranty. Something will break on it. I have had 2 series 2 controllers. First one made it just a little over a year. The second only made it 6 months until I needed to replace it. Now, Best Buy is sold out online and in store. Who knows when I will actually get a replacement.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Still Worth it, Same Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slightly cheaper package but still worth it.. best xbox /PC gaming experience
I would recommend this to a friendIt do be ELITE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.yeah its heavy but you get used to it. I am very satisfied with my purchase!
I would recommend this to a friendBetter then OG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome controller, terrible reliability constant disconnects
I would recommend this to a friendAvoid
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working about one year from purchase date. Seems it’s happens a lot
No, I would not recommend this to a friendXbox elite series 2 open box excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought and open box excellent, upon reciving it one of the back buttons where broken, and the left bumper button wouldent work. For being in "excellent " condition it sure was bad
No, I would not recommend this to a friendCan't recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got mine and it was already separating apart when I unboxed it vant believe how low quality this is
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Patrick,
We're sorry that there's an issue with your new Xbox Elite Wireless Controller Series 2. If you haven't done so already, we recommend exchanging it for a new one through Best Buy. If that's not possible, please contact Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Really good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment. I definitely recommend this if you want to up your gaming
I would recommend this to a friend