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Customer Ratings & Reviews

Clearance
$118.99
Save $21
The comparable value is $139.99

Customer reviews

Rating 4.4 out of 5 stars with 16961 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 809 Showing 16,161-16,180 of 16,964 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it perfect gi for Christmas ¡!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control-er

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller I ever had so smooth and easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Reviews were right, barely works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw the reviews and figured I’d try it. Website said one model # and I received a different model #. A button works 75% of the time, disconnects from your console at random times. Wish it worked better but you’re better off with a standard controller or trying a scuf. Returned this in just a few days. Bad item

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hehdjdnd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hsjdjdndkf jxkndkckc isjdndndj Indians jjsjzjznzz. Shsnn

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not recommended and overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return. Son complained the buttons didn't feel like his current xbox controller and they didn't press far enough and trigger the button press. the controller weight didn't feel right and too heavy in long gaming sessions for my kid Save your money and go with the regular xbox controller

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Should have lasted longer than 3 weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for a $190 controller. It worked for about 20 days, now having all sorts of issues. Since it’s outside of the 14-day return window, will have to go through Microsoft warranty repair and wait for a new controller to arrive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product very compatible with my PC

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for one day. The joy sticks were drifting and sticking. The right joy stick was unresponsive at times. Straight garbage for a controller. Not worth $180.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As we have seen on other reviews after purchasing buttons stop working even after cleaning very disappointing for what these cost not lasting very long

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox controllers

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lb button goes bad after a few months of use regular 60$ controller is more reliable already had to return 2 of these and I only like how the middle button changes colors L product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right stick has not worked on 3 controllers now...they say it's a defect...

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there is an issue with the right thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken had to return couldn’t get a replacement. Had to go some where else

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox elite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product in the market best precision controller

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Spend money on something else

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk Controller. Worked fine for about a month. Afterwards, would randomly disconnect from my PC, through a wired connection. Now I cannot get it to connect. Would not buy another as replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible customer service lost package. Ask for replacement no update and never shipped

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low quality product, a lot of factory defects, do not buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was not worth the extra money. The triggers did not fit my hands and the feel of the controller was not much better than a standard controller. I returned it and kept my normal one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Controller sucks but best buy is great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller and like 3 days in the b button stopped working. Best buy was great and replaced it but then it happened again. So I switched back to kbm.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller had mixed reviews online so I decided to give it a shot because the good reviews were really good. The one that I bought was broken in the box which kind of is common among the one star reviews

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Customization is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to add 3 custom button layouts is great

    I would recommend this to a friend