Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 6537446
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
bad controller
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my thumbstick went out doesnt go up and down at all
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Raif,
We're sorry there's an issue with your Xbox Elite Wireless Controller Series 2. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Didnt come with pieces
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing the interchangabke Dpad and sticks. What a joke
No, I would not recommend this to a friendNot worth the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a year and the bumber started sticking then wouldnt work until pressed hard enough. I clean my controller everytime its been used and it still just slowly started breaking.
I would recommend this to a friendCheap
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd one in 5 months both stop charging with cord…after the first one that lasted 4 days I was extremely careful with the cord and it still will not connect…
No, I would not recommend this to a friendDONT BUY USED PRODUCTS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You accept broken controller literally took it out the box and the trigger and the sticks barely works
No, I would not recommend this to a friendMisinformation
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it refurbished i know! But few parts specially the usb cable were missing.
No, I would not recommend this to a friendWINDOWS 10/11 ISSUES DONT BUY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy for Windows 10/11. The controller takes over mouse movement mid game, causing the mouse input to ti this does not happen with the non Elite controllers.
No, I would not recommend this to a friendDO NOT BUY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY this controller. If I could give it 0 stars I would. Nothing but a paperweight with a carrying case. Defective literally right out of the box. The left thumb stick gets stuck and doesn’t return back to the default position.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Joey,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. If it's within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
The price is too high for the quality,
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LB staring to fail only a mount after purchase. had to replace it, but the same thing happened to the second one. Only to find out that the guarantee has round out. Dont buy it, if you do purchase a protection plan otherwise you’ll lose your money
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If your Elite 2 is still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
No like
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one is the best of best to slow when playing
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. We recommend troubleshooting the problem with Xbox Support here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Back to back broken controllers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy sold me back to back controllers when i told management they were nasty and avt like I wanted something for free.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller only lasted my son 4 months. For over $100 and give out in 4 months don’t waits your money
No, I would not recommend this to a friendController Did Not Work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller was faulty. It did not work properly at all and had to be returned. Of course, item was then and is still out-of-stock so we are still without a controller. Just out here on the streets walking around with a Best Buy gift card
No, I would not recommend this to a friendElite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew there might be some parts missing but all the good parts were gone and my RB button doesn’t which was a bummer.
No, I would not recommend this to a friendDont Buy from Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sold me a broken controller and refuse to make things right.
No, I would not recommend this to a friendBeware
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left stick is messed up on all of these. When you push down and try to move forward it’s difficult. Don’t get this controller.
No, I would not recommend this to a friendFeels very cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is definitely worse than the series one controller. The front just feels very cheap and the home button is clickable and doesn’t feel as good as the old controller. Also when playing on pc, you can’t connect it wired and will experience in game lag.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that your experience with the new Xbox Elite Wireless Controller Series 2 is less than satisfactory. The good news is that it is possible for the Elite Series 2 to have a wired connection to a PC. For more information, go here: https://support.xbox.com/en-US/xbox-on-windows/accessories/connect-xbox-wireless-controller-to-pc
Hope that helps,
Chuck
Xbox Customer Care
disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.arrived missing pieces, doesnt come with paddles. i will probably still buy from best buy but i will go to amazon first
No, I would not recommend this to a friendwaste of 160 dollars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought it in “excellent condition” as soon as i use it for a game there’s so much controller drift i cant even look straight when i’m playing.
No, I would not recommend this to a friendI would never buy again!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money this didnt last any longer then the 60$ contollers and i never dropped it or let anything happen to it
No, I would not recommend this to a friend