Customer Ratings & Reviews

I’ve had the controller for 4 months, used it very lightly and 4 buttons are already not registering some clicks. I’ll be going with scuff next time.

This remote was not worth the money. You pay so much more for some extra toggle buttons which you never use

Bought January.... Left Thumbstick broken in June... Other then that. The remote has been awesome. Battery is great. Game play has been awesome. I had the first gen elite remote for years with no issues. Now I have a $200 paperweight.

What's the point of having 4 extra buttons if you can only map them to existing buttons? Microsoft should include a license for real button mapping software with this $180 controller. The discontinued steam controller at least has functional software.

Great controller. For a month. This is my third since release and the same with all of my friends. Get the geek squad warranty of you even think about buying this. Left joystick starts wandering quickly. Then comes the right.

The controller is great, but recently the RB has stop working. I'm seeing similar reviews regarding this controller online. If your Microsoft warranty is up then you have to pay $100 for a replacement. $180 for a controller that lasted 5 months.

Purchased on 6/26. Less than 2 months, the controller has developed left stick drift and now the paddles don’t work. And I just found out there is a class action lawsuit against Microsoft. Will be returning.

Horrendous. Bought 4 of these all in excellent open box condition. 3 did not work! And had to bd returned.

Bought 2 from Best Buy and 1 from Micro Center and all 3 came out of the box with stick drift in the right thumbstick.

Controller looked fine but had stick drift in both analogs and rb didn’t work. It was a refurbished one.

Controller was good and then the left stick stopped working. Could not get Bestbuy to replace it. Came to find out this is a common problem. Would stay away from this controller as Microsoft has acknowledged ongoing issues.

Control broke within 3 months of buying it you would for the price of the control it would last longer

Controller bumpers started breaking on me and I don't believe its under warranty anymore! I read all the issues people have had with the controller and thought I lucked out and now the controller bumpers now don't work right.

Bought controller for $180 dollars barely less then a year ago and is now joystick drift is so terrible to the point controller is no longer usable would not recommend crazy to break in one year for such a high price

Terrible. Lasted all of 6 months before the left stick started drifting without even touching it. I play maybe once or twice a week and this thing still didn't last. Not what I expected for such a high priced controller.

Controller shuts off constantly during game play. Defective, must be returned. Make sure you test it before the return policy expires

After 2 gaming sessions the controller stick died And best buy would take it back AMAZON HERE I COME IVE SPENT THOUSANDS AT BEST BUY AND WILL NEVER SHOP THERE AGAIN

This was a Christmas gift for my son which broke 6 months later. The remote only comes with a 90 day warranty I spent triple the price to buy a better remote but should have just bought a standard remote and saved my money.

Left stick drifts and does not register full forward movement anymore. Tried calibration, firmware updates (none available), cleaning, but nothing helped. I will have to work with Windows warranty repair now :-(

This is the third Elite controller I have and I am really disappointed, the first one the RB failed second one same issue and 3rd one even worse, it has Grift and LB failed. Totally disappointed for the price .