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Customer reviews

Rating 4.4 out of 5 stars with 16995 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 16,995 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller by far. I wont ever use another controller. The lifespan of one of these is about 3 years so if you feel thats worth it just keep it in mind. I am a heavy user and the onyl thing that went wrong on mine was a single back paddle was only responding 80% of the time

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Poor quality materials, will not last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this controller for 3 years give or take. I have never thrown or dropped this controller. I have always kept it in its case, on my desk. It has never traveled or been taken anywhere. It has never had a single drop of liquids touch it. I had to have it replaced twice due to manufacturer defects. I have babied this thing, because I have cancer and cannot work, I cannot afford the astronomical price to replace it. But after hearing the rattle of something small moving around inside the controller for a few weeks, I decided to open it up today. What I found should be an absolute embarrassment for Microsoft. Upon further inspection, it became obvious to me that the plastic that is used to make this controller was deteriorating on its own. The grips were peeling off, several chunks of thin flimsy plastic had somehow broken off on their own on the interior of the controller. Again, this controller has never, not once, absorbed any kind of shock. There has not been a single event or instance that could have caused even a single piece of the controller to break. Yet somehow, there are several broken off pieces and parts. The only conclusion I can come to is that Microsoft uses extremely cheap materials to make them. And for a $200 controller, that is shameful. And with the warranty only being a year, its pretty clear that Microsoft is 100% aware that this controller will not last. And now here I am, clearly a fool for trusting Microsoft to make a quality, top of the line controller. What a huge letdown. When it works correctly, I loved it. But between stick drift and constant bumper issues, along with the very cheap materials used, I cannot recommend this in good conscience. I have a 3rd party Xbox One controller that has seen at least double the use, been dropped, thrown, tossed, had soda, water, coffee, etc. spilled on it (it is used by my kids), and is also 2 years older, that works flawlessly still to this day and cost 1/5 of the price. I feel a bit scammed. This controller has so much potential, if only Microsoft put some care and quality craftmanship into the manufacturing process. Instead, they are trying to fool us into having to buy a new one every year or 2.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So good, it retired a Razer Wolverine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scooped this on a December sale, bought the paddles from elsewhere for $14. I've since retired my razer wolverine in favor of this. I was skeptical, but this is a really nice controller. Wirelessly connected to PC via Bluetooth, and it runs for hours in between charges.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good Controller, Could Be Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best controller for more competitive gamers. I purchased the Scuf before this, and was quite disappointed after the left joystick started sticking (not drift, just stuck in the down position) within 3 months of purchase. It was also a bit of a pain (and limited) to program the pads. Then I purchased the Elite S2, and what a difference it made. The magnetic, interchangeable joysticks are a breeze to swap (have to take the whole faceplate off the Scuf). The rear pads are programmable through the Xbox UI, offer more combinations to progrsm, and can save up to three independent configurations for different games or styles (a button on the controller lets you flip between the three without having to go through the UI). And the trigger adjustments are quick and easy to adjust on the fly. My only issue with this controller is stick drift, hence the markdown. While it did hold up well for 10-11 months, I had to send it in to Microsoft for a replacement at the 11th month (Best Buy didn't have any at the time). I did get a replacement after a little over a week, but it was equally bad, if not worse within two weeks. Fortunately, Best Buy had a resupply and I was able to get a new one. A near $200 controller should not fail like that in less than a year. I get that nothing lasts forever, but the gimbles should be better quality for a premium controller. That said, the S2 is worth the purchase if you are into more competitive gaming, however, buy the extended warranty. Will definitely be worth it in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product that did everything I expected. Very small lag increase but that is also expected with wireless controller. just won't use it for competitive play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite series 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many people told me not to purchase due to a common stick drift problem that comes about. But after almost a year with it I’ve never experienced any problems it’s been very reliable comfortable in hand and it is very customizable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Good Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this controller for 6 months now and they work great . They did NOT come with the extra buttons (paddles) on the bottom of the controller justFYI .

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good controller with room to improve

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good controller with back paddles. It is a plus if you are looking for added weight in comparison to the standard controller. The back paddles need some time to get used to. The most important feature to me is that the sticker click can be disabled.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Luckily we got the warranty for the last one because battery died.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need it a controller for a gift to my nephew and he loves it i try it my self and controller is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Shanes view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love the controller it's heavier than the other one so it feels better in your hands and the overall quality is better and the thumb sticks and pad are detachable if you choose to replace them with different colors you can.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Best controller out there(hopefully no stick drift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really really like the series 2 in every way but this is my 2nd one. Hopefully it doesn't have stick drift like the last one. My series one went through 5 of the first series with same issue. I dont drop or throw controllers. I use them and set them on the charger. At $180 i take care of them! They are the best controllers out there. (When they work). Get the extended warranty. Its totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best gaming controller on the market!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing with lightning fast response. Fits perfect in hand with quality feeling material. Game changer!

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 4 out of 5 stars

    Qood quality controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller.. everything felt high quality and a lot of ways to customize.. the only reason i returned it is because i want to try a controller with paddles beside each other versus on top of each other...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TEAM XBOX

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I ever had ... I meant that , I never wanted to spend the amount of money for a top of the line elite series 2 but this fit my exact need and played better than anything ever before . I hit the perfect sweet spot . Not to mention , Best Buy had a sale at the time , so it was a beautiful experience, top to bottom .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cool controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 Item Item Has Lasted 3 Months Since Buying It W NO Problems. No Input Delay. No Stick Drift. Good Controller Customer Service was amazing & helpful Was greeted when i walked thru the door 3 employee's where ready to help me fond what i needed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Cool controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a solid cool controller very comfortable to hold a bit heavy but awesome well built. Has a long battery life for long gaming sessions.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's awesome to hear that you're enjoying how comfortable and well-made your new Xbox Elite Wireless Controller Series 2 is. We're glad that you're a fan of its internal rechargeable battery as well. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Bumpers, Stick drift

    Rated 4 out of 5 stars

    Great but not durable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels great and gives you a competitive advantage in FPS games. The only issue is that not longer after use, you get some stick drift and the bumpers feel like they’re going out. It’s too expensive to go out as quickly as it does.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Great controller with some flaws

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally gave up on my only elite 2 controller as the bumpers were becoming very unresponsive. I bought this controller sense I have all the elite 2 stuff from the other controller. My only complaint is that when I bought this controller the 3rd trigger stop on the left trigger made it unresponsive and I have read other places where people were having this issue. Instead of returning it which would’ve been a hassle, I took apart the controller and filed down the area where the trigger hits the trigger stop. After I got it fixed and put back together it works like intended and still is one of my favorite controller but I just the fact that I had to fix it myself when it can broken was kinda frustrating when I know plenty of people who wouldn’t even know how to fix it and just return it is annoying

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Longtime PlayStation owner here. I decided to get this controller to use on my gaming laptop and I was not disappointed. Makes the PS4 controller look kind of cheap. This controller is built rock solid. It’s heavy, which I like. It is also customizable in so many ways it’s kind of intimidating. Pairing with my laptop wasn’t terribly difficult, but it could have been a little smoother. It works though, and works well.

    I would recommend this to a friend