Customer Ratings & Reviews
- Model:
- RFZ-00013
- SKU:
- 6537446
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
Watch out, breaks quickly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, bought this 2 months ago, and already the left trigger is broken, what's up, Microsoft?!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there is an issue with the left trigger button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Please contact our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
dont waste your money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never buying these controllers again i bought the elite 1 and 2 and both are falling apart
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Not for Windows
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unusable with Bluetooth. 200 usd for a wired controller? No thanks
No, I would not recommend this to a friendxbox one elite controller series 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.broke after 2 weeks went thru 4 of these spent 100 on warranty and it was the worst experience.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Maury,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
DON’T BUY IF YOU USE PC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to play on PC and CONSTANTLY have bluetooth connection issues.
No, I would not recommend this to a friendgarbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is half responsive to not responsive at all and it has major delay
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your new Xbox Elite Wireless Controller Series 2. Please reach out to Xbox Support to troubleshoot the problem here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Worse then the 1st one
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right bumper stopped working with in a week. Waste of 200$ . In 2 years I’m on my 5th elite controller.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with the right bumper on your new Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so we urge you to reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 controllers and then the L button stop working and only works ones it wants too
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Preorder debacle
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Preordered this expecting to purchase it in November. Went to claim my preorder and it wasn’t available.
No, I would not recommend this to a friendXbox elite series 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The freaking right bunk control stopped working and now I can’t return it are you kidding ????
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty. If it's still within the warranty period, we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Junk
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken in 9 months. Triggers falling off. Not the quality Microsoft used to put out.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with the trigger buttons on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Analog drift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't even last a year. Has analog drift issues. Could use 180 and buy something nicer.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Bad controller
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The build quality is awesome, but it breaks in less than a week, I got 2
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Efrain,
We're sorry there's an issue with your Xbox Elite Series 2 controller. If it's within Best Buy's return period, please exchange for a new one. Otherwise, please reach out to Xbox Support for assistance: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Missing cord and passes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was missing the cord in one of the paddles did not have the game pass or Xbox Gold
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Clint,
We're sorry that your new Xbox Elite Wireless Controller Series 2 is missing parts. If it's still within Best Buy's return period, we recommend exchanging it for a new one.
Hope that helps,
Chuck
Xbox Customer Care
Waste of money
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 6m of use, the right bumper is faulty. For the price I expected better quality.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Vince,
We're sorry that there is an issue with the right bumper on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Big nope
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk didn't work out of the box. Feels nice, works bad
No, I would not recommend this to a friendOverpriced rechargeable controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Overpriced just for a rechargeable battery...
No, I would not recommend this to a friend- Cons mentioned:Stick drift
stick drift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not the best deal at all. i only use this for rocket league and i normally get a year out of the 30 dollar controllers before they start to stick drift. this waste of money already drifts.
No, I would not recommend this to a friend Elite controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work how it should; geek squad has no idea how to fix it and no one can help me.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. Xbox Support may be able to help! We recommend contacting them for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
xbox controller elite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its broken and the box is destroyed never buying open box controllers again
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry there's an issue with your Xbox Elite Wireless Controller Series 2. If you haven't done so already, we recommend contacting Best Buy customer service for assistance.
Hope that helps,
Chuck
Xbox Customer Care