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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16967 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 836 Showing 16,701-16,720 of 16,967 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, more durable than the older versions.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Xbox elite didnt last long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately mine had a small defect after 2 weeks of play. The right button would act like i pushed it multiple times when i only push once. Still a nice controller but now have to hassle wirh microsoft for a replacement

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    I wish I could like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point it is set at the durability is way beyond subpar. I purchased mine in holiday season of 2019, it is now July 2020 and the joysticks drift, the left stick gets stuck on itself sometimes, and it disconnects from my xbox during gaming at least twice a night. When it worked properly it was the best controller I had ever used, however that was a very short lived phase. I would 100% reccommend you buy a scuf controller or anything not from Microsoft, as they will have better customer service and warranties on their controllers for less or equal price. Will not be buying another microsoft branded elite controller, build quality was not their for the series 1, and unfortunately it still is not there for the series 2.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Best controller that Xbox sells will purchase another

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Amazing Controller, Terrible Bumper Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller in gaming, however, it still has the bumper issues that plagued the first gen model. I have gone through 3 of these and my current is having RB issues again but is out of warranty. If the overall controller weren't so fantastic I'd have switched by now. Be aware!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the updated warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best thing ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing a play on for everthing on it so a good choices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Diffrence

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This contoller is very good for pros.I play fortnite and ive seen a big diffrence in my mechanics and my aim. This make a big diffrence in your game and this controller does not have any flaws and you can can get you to pro level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know they have been many complaints with earlier models of this controller, but I have not experienced any issues since I bought it three months ago. Works well, lays well in the hand and is definitely an upgrade over the standard controller that comes with the Xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good movement had it for along time now no stick drift so far, small response time so good for gaming, good grips feel nice while holding it (pause), dont get gamer sweat while.useing it like other controllers

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 2 out of 5 stars

    One fish two fish

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the controller. It preforms amazing when it works correctly. Unfortunately my first elite series 2 came in broken. It’s face buttons (x,y,a,b) all were sticking and occasionally not sending a signal. So I returned it. I then ordered another one. It worked better, but still had fave button issues, but I decided I could deal with the issues of this one. Come to find out, the dead zones on both joysticks are screwed out of the box. The “brand new controller” came with joysticks that looked like Kyle didn’t clean his controller for 2 weeks. I ordered a new controller. What I got was a messy, barely working, slight upgrade, to my falling apart series 1. So I didn’t return it because it was an upgrade, but now, two months later, and two controllers later, both bumpers aren’t working. Great job.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with the bumpers on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox series 2 core controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller only cons is this doesn’t come with the extra accessories and I have bigger then average hands and sometimes press the other buttons on accident but after getting used to the placement it happens less often

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Best XB controller, but too many issues for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was amazing when I initially purchased. The feel is great and it feels like a premium item. However, just a few months in there was significant stick drift issues. I was able to send it to Microsoft after they extended the warranty, but within 2 months of receiving it back the LB started completely failing. Luckily I could use a paddle as a replacement, but the RB is now also starting to fail. If you don't play any intense games I'd highly recommend as the extra features are great. If you're playing games requiring advance movement look elsewhere. Microsoft's ability to build long lasting components is abysmal. You only need to do a quick web search to see countless issues experienced with this controller. Invest your money elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Higher quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Betqualitu. Black series Jjj2JdjdjdjsjsjdhhjjnnNnn

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller, still plagued by stick drift.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the controller is excellent. I like the design and feel. But, the left thumbstick drifts a tiny bit. I kind of hoped this had been fixed on this series of controller. This should absolutely not be a problem on a $200+ controller.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller it just needs better sticks, stayed drifting already.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On the 2nd one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son uses this controller, first one developed issues but received a brand new one under the best buy protection plan. He likes it but says it's not that much better than the regular controller. Case is nice for travel and charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Controller to date!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most amazing controller! Making gaming an only new experience. Best is great for keeping these in stock. Highly recommend and highly recommend getting it from Best Buy with the geek squad protection. Protect your investment!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite series 2 controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller money can buy amazing quality and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels so comfortable on the hand. It is the best design imo

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite series 2 controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one I think is better than the series one. I have 2

    I would recommend this to a friend