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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16994 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 16,994 reviews
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    White elite a must buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good affordable aswell if you want a elite style controller battery life is great and since i had the elite 2 black controller i had the bumper sticks for the back and it dosent have drift problems like the black one did so its a win

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Solid But idk if 100+ is worth it for this control

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great but mine came with some uh faults like the palm end of the controller had a open space leading up to where its at now with a big opening controller still operating like new nevertheless most controllers would stop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Great controller but buttons break if you drop it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please purchase the geek squad warranty, this is the best feeling controller on Xbox one but if you drop it at least once you might not have functional buttons no more and you will have to buy another controller, this is my third and I had to finally pay the extra cash to know that I can get my controller replaced if something goes wrong

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Feel

    Rated 5 out of 5 stars

    Elite. Expensive. Still worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second elite controller. The first lasted almost 2 years before getting crushed in a suitcase, but it was perfect the entire time. Long battery life, great performance. Love the solid feel compared to the lighter stock controller.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Feels great, fix your drift Microsoft

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for some time now, build is much better than the original Elite controller but still shares some of its quality woes, especially when it comes to stick drift. They could really fix stick drift issues with an adjustable dead zone in their accessories program, but I digress. Still the best feeling controller I've used by a mile.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this item and my family and I LOVE it! It feels solid and made well and the controls are very smooth. The fact that you charge it in the case and don’t need batteries to keep it running it a HUGE win in my opinion. Overall this controller is very well done. And for those who don’t like or want to use the extra paddles they are easily removable. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller, very customizable. Great feel to it too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Microsoft Xbox Elite Wireless Controller Series 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft's Xbox Elite Wireless Controller Series 2 has a not only a premium feel as noted by other reviewers, but also a quality appearance. Optional buttons and adjustments that be made to the controller only add to a stellar gaming experience. Price point might be considered a bit high, but definitely worth it if it can be purchased at a sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can adjust every aspect of the controller. Very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can now crank 90s. I wished these had better endurance but these controllers are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    The BEST controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best controller ive ever played with! It fits in the hands very nice. Holding the controller is incredible! And youll never run out of ways to set up this controller to make it your own! I just wish there were more colors.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great build quality, nice customizations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By no means have I found the controller to be of poor build quality. Everything feels great from the grips to the beautiful metal dpad and padles. The customization is nice, very easy to setup and disassemble/reassemble. Everything that is able to be detached is magnet. Pretty strong magnets. I love how you can turn down the brightnessof the Xbox logo to fairly dim. Trigger stops are the bomb. Paddles are hard to get used to imo

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying the durable construction and customization features of your new Xbox Elite Wireless Controller Series 2. Many users report that once they get used to playing with the paddles, they find them indispensable -- so we hope you stick with it! Thank you for sharing your experience.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Xbox series 2 elite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third one. They are pretty solid at battery life and adjustable thumbsticks but it seems that the Lb and Rb tend to break easily

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 3 out of 5 stars

    Doesn't hold up.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you buy Best buy's $60 2-year warranty on this. You're going to be able to use it. I'm on my third one now. You have to buy a new warranty every time you trade it in for issues (stick drift on all of them. Right bumper stopped working on one of them. A button got so mushy you couldn't even feel when you were pressing it on two of them). But only having to pay the warranty cost after the initial purchase has been good. It's worth the $60/yr since I would have been wearing out a normal controller every year anyway. The Microsoft should really be ashamed of themselves for using plastic underneath of the joysticks on their elite controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive controller, long battery life. Worth the extra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like OMG this controller is bonks, it's a must must have. -Tiniffer

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool controller. Takes a little bit to get used to with all the pedals in the back but very useful once you get the hang of it. Cool features being able to interchange the buttons and super smooth movment of the joysticks. Great for gamers or if you're trying to take your gaming to the next level. A little pricey but worth it if you're an avid gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Incredible controller but not cheap

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller. A little pricey though. The feel of the device in hand is great and very different from the standard controller. And there are so many configuration options it seems overwhelming.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Elite 2

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a recent generation xbox controller, so it can easily connect to your windows pc without the need of a dongle. The back buttons... on the back... are a life-changer. I would personally have a hard time going back to a controller without back buttons. You can customize the back buttons -and I think the general buttons too- however you want. You can have up to 4 back buttons in total and they are all removable. So if you are unsure about using them all at once, you can simply ease into it. The price is expensive, so make sure to properly think if you want such a product, but it is cheaper than getting the xbox core controller and the separate accessories. Great to play on your xbox or if you like to use controllers for your pc, it is easy to do so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Use the warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you bought a controller first time. Buy the warranty and renew controller warranty every 1.5 years. Basically get it for half off. Beats buying a brand new controller.

    I would recommend this to a friend