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Customer Ratings & Reviews

Your price for this item is $159.99

Customer reviews

Rating 4.4 out of 5 stars with 16394 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 16,394 reviews
  • Rated 4 out of 5 stars

    Best controller ever owned -- and most expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this controller, I can't go back to a regular one! The weight, the texture, the feel is just amazing, and the paddles are great. It oozes premium quality... The interchangeable parts are very useful, but I find myself still using thumb joystick extenders. And the battery lasts SO LONG (easily all month with light use). Is it worth the INSANE price though?.... eek, probably not. This is a guilty pleasure, to be sure. There are also major build quality issues with this controller. Both sets I've owned have had issues with the 'A' button not registering unless pressed perfectly head-on. Considering that's your 'jump' button in most games, you can imagine how annoying that can be. There are lots of posts about this on the internet, and advice on how to fix it using tape/etc. Not something you expect to have to do for such a high-priced, premium piece of hardware.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Adam,

      We're sorry there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sturdy controller that enhances me as a gamer and gives me the necessary edge to keep up with the PC gamers that can move faster than a console player. Love the battery life and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller light and fast charging great color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gaming Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an open box item hoping there would be no issues. Was I pleasantly surprised. No issues at all. Looks and works just like a brand new controller. Love the fit and interchangeable controls. So far playing has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox controller is really amazing because you can make so many settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Possibly best controller ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I going to go ahead & give this item a good review, this is my second one. First one was great & then out of no where the right bumper started double clicking, I dealt with it for a little, however at $180 for a controller, it better be flawless & I didn’t have it but for like 2 weeks & it’s malfunctioning. I looked up online & that’s where I found my issue & others. I returned it to Best Buy & as normal they exchanged it for me with no fuss. So far the new one is working correctly, seems the face buttons need to be pressed with conviction, however the entire controller works, the craftsmanship & functionality is great & this could be the greatest product ever, if Microsoft can just fix the software & hardware issues. It’s crazy how all over the place the quality control is. If this controller goes south, I will be looking to get a refund & just buy a good battery charger & battery setup for my plain jane Xbox controller & call it a day, that controller still works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's great, but overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, but I feel like it was overpriced, even though it's being sold as a premium product. I really like the extra buttons on the back, and the fact that you can reprogram all the buttons. The extra long thumb stick is nice for extra precision. It feels good in the hands. It's heavier than the stock controllers, but not so much that it gets tiring to hold. The adjustable trigger travel distance is cool for shooters where you have to react quickly. The rubberized hand grips feel nice and keep my hands relatively cool. It comes with a nice zippered travel case with a built-in charging dock that can be used while it's in the case, or it can be removed from the case and used separately to charge the controller. I don't plan to take this anywhere, but I keep it in the case, next to my TV. I leave it closed, but unzipped, so it's still easy to access, but it keeps it from getting dust on it (I don't get time to play as often as I would like) Overall, if you play a lot of Xbox, it's probably a worthwhile investment.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to get your perspective on your new Xbox Elite Wireless Controller Series 2. We're glad that you feel it's a worthwhile investment for frequent Xbox gamers, and that you're enjoying its many customization features and comfortable grip. We hope you win a lot of gaming matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller at an even better price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new elite colorway. Doesnt come with charging case or paddles but I found these useless on my first elite. I usually just charge it with the cord and buy colored paddles off of amazaon anyways (20$ for colored paddles)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digging the new features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two original Elite Controllers. I enjoyed the feel and the features but had quite a few issues with the bumpers on my first one and the second one I had started having issues with the left stick drifting a lot. Since I had the warranty plan I brought it back and upgraded to the Series 2, It feels like they upgraded the shape and it feels better than the one. The grips also feel better and seem like they have less chance of peeling off as it did with my first Elite. The shape and placement of the top paddles feel better. My favorite new feature is the extra setting on the triggers. Great for FPS and other games where it's nice to just have a quick click rather than a long pull. I also recommend the Best Buy warranty with a controller this expensive. Sure it's more expensive on an already expensive controller but paying the extra money now is worth it to be able to upgrade to a new controller down the road if needed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on upgrading to the new Xbox Elite Wireless Controller Series 2. We're delighted that you're enjoying its updated features and comfortable feel, too. Thank you for sharing your experience, and we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described. Love this controller, definitely improved game play and experience. Charge last forever and already had the case, just needed a replacement core.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stick Drift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, but I got stuck drift within 1 week of use. I do not recommend for the price tag!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Game On

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson dropped it the first day, and buttons fell off -- but the surprise was when the buttons easily reattached magnetically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you want a Great Pro controller. Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily the best controller for XBOX or PC gaming as far as customization and control of button mapping down to how the stick respond. I have been using these over the after market ones since the first generation. There is a little "adjustment" period coming from the first generation but once you feel out what you want it makes it super easy to fine tune your settings. Want to try a new confing make a new one from your roiginal have have the security to switch back if you don't like it with the multiple configs. Map a few games and load them in and out with the tools. The newer shift feature is awesome to map multiple buttons to the same set. There is the issue with stick drift after the manufacturer's warranty but the tech support or best buy protection makes it well worth the cost. Buying this full price with the protection plan is still cheaper than an after market that only has a 30 day warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Xbox controller. Period.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah it's expensive. However, in this case the extra cost bring extra value. I've tried several controllers near this price range and this is undoubtedly the best. The extra paddles are the real thing and if you're into mmos or even FPS on console this will be a real asset. It just feels solid in your hand. Too many positives to list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeat controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical on the open box condition but was way more than what i was expecting in terms of condtiion like new amd for a very good price point glad i used best buy as usually do for tech stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly of course. Exactly what i wanted!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great and durable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it so much that i had to go and buy a 2nd one !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saved me a alot from buying batteries from my older one and the durability is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this controller for over a year now almost 2 years and use it almost every day on my computer, not once have I experienced issues with drift or buttons failing, the quality is really nice feels very solid and the interchangeable buttons to swap is a nice feature and I love the triggers adjustments you can do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and with the rubber added to it, it is easier to hold and maneuver the joy stick. It is sharp looking with the black and white.

    I would recommend this to a friend