Customer Ratings & Reviews

It's been working great, no issues. Great controller.

Absolutely one of the best controllers I've ever owned. The customizable paddles make for great gaming. And the fact i can set 3 different sets of settings means i don't have to keep changing it for different games.

Great controller, I really enjoy the adjustable analog sticks, they come in handy for various games

love my new controller - easy to use and charge. holiday season deal was well worth it!

Fantastic! Have had for 18 months and it’s awesome! Can never go back to a regular. Hands down recommend. I have not had any issues, but i would recommend a warranty!

So far the best Xbox controller I’ve owned. I use it for PC gaming and console gaming. The connection is flawless and the buttons feel great. The controller has a weight to it, gives it a quality feel.

I'm writing this in July, 2020. I bought the controller the week it came out and I'm now awaiting my second controller after using the extended warranty I purchased. The reason: Stick drift. This is an issue that came up with the original Elite and I figured the MS engineers maybe fixed it. Maybe not. The controller is truly fantastic. It's heavy, has excellent options for programming/customization, and has a lovely, tactile feel. But don't buy it without the protection plan. Without the drift, this controller would be the best out there and I still love it. The specific drift I'm dealing with is on the left analog stick. I returned it and the BB rep, also an Elite user, immediately recognized it and helped me out, so 5 stars for the great customer service. I'd love to blame AC: Odyssey for causing the problem because if you've never played this game, you'll put lots of hours in pressing up on the left stick. But that's not enough reason for a $180 controller to fail. Buy the protection plan and enjoy the controller with the understanding that if you're willing to pay this much, you need the extra insurance to protect your investment.

Overall giving this controller a 5 star rating, since getting it, it has made playing many different games so much better and also to say that the feel and weight of the controller are amazing.

Works amazing, super smooth when using the controls, love the buttons on the bottom of the controller

I was super skeptical, but it changed my gaming immediately. If you enjoy Halo, or any first person shooter, this controller will change the game for you. Can’t wait to see how it will impact my gameplay in other genres

Make sure you buy Best buy's $60 2-year warranty on this. You're going to be able to use it. I'm on my third one now. You have to buy a new warranty every time you trade it in for issues (stick drift on all of them. Right bumper stopped working on one of them. A button got so mushy you couldn't even feel when you were pressing it on two of them). But only having to pay the warranty cost after the initial purchase has been good. It's worth the $60/yr since I would have been wearing out a normal controller every year anyway. The Microsoft should really be ashamed of themselves for using plastic underneath of the joysticks on their elite controllers.

I love how the controller feels but that's about it. Right out of the box the ABXY buttons will randomly double-input.

Yes there are cheaper alternatives for the elite controller, but the quality of the build and how easy it is to use is perfect for someone who wants the buttons and not want to rage brake a controller.

Controller is wonderful just a few defects for example the bumper don’t last long at all

Great controller! A little pricey but if you’re willing to splurge it’s a lot better than the normal controller.

They are great, but this is my 3rd one because they only seem to last a year and a half or so.

Great purchase...Would recommend for the avid XBox user...

Best controller I’ve ever held. Size is perfect. Paddles are useful in every game. Only issue I have is sometimes clicking in on the thumb sticks causes the controller to shut off. Only way to reconnect is to put it on the charger, then take it off and reconnect. Sucks when it happens in multiplayer. To fix this I put melee on one of the paddles.

This controller has a lot customization . Easy to use and also easy to adjust the trigger locks . Has a very premium feel . Most definitely recommend to anyone that wants a more premium Xbox Controller .

Not only is it stylish but also an absolute game changer. I love it, for any game that i play. The software and remapping of the buttons is easy to use. I recommend to anyone who wants to up their gaming experience.