Customer Ratings & Reviews

Love the adjustable triggers the most on this controller, super easy to clean and has definitely made an improvement in my gaming. Less reaction time on trigger engagement makes every second count, been great controller so far with no complaints

Almost everything is customizable! The thumbsticks can be changed out. The tension of the sticks can be adjusted. The D-pad can be swapped. The four paddles on the rear make custom button mapping amazing for Call of Duty and other gaming applications. The battery life is up to snuff as well. Worth every penny.

Bought for my husband for Christmas. He absolutely loves it!

The halo was great the guy helping me was a pleasure to deal with and had so much information I was looking for

Takes your gameplay to a whole new level! Also so many customizations you can do. My favorite feature is that you just recharge it with usb-c and it last for days on a single charge.

It’s exactly like the non core version minus all the accessories no charger base either. But if ur just replacing ur controller all the other accessories work perfectly

Great controller but never seems to last longer than a few months before something seems to go wrong.

Very comfortable, and a lot of customization features. If you're a fan of the first one then you will definitely enjoy this one. Only downside is that it doesn't let you download controller schemes already created by other people like the first controller did. Also I had for a year and the RB button is starting to fail. Will have to be replaced

Great controller, precise movements, color doesn’t fade away

Helps my son waste even more time and stay closed up in his room yelling at people even longer. It does seem to be well made. It feels a little heavier and much higher quality than his other controllers.

I bought this used controller from the Best Buy in Hillsboro, OR a few months ago and was absolutely shocked at the quality of the item(s). I know that buying Open Box items comes with significant risks, but I did NOT know that among them were risks to my health. To begin with, I would like to reiterate my awareness of the possibility that Open Box, As-Is items may be missing some things. But the absence of the vast majority of the parts that come with this item was a real surprise and letdown. The item was an Xbox Elite Series 2 controller, which comes with 2 sets of (2) paddle-style attachments for use on the rear of the controller. The unit I received had none whatsoever. This was disheartening to say the least, but I honestly don't know if I could have brought myself to pick the unit up with bare hands. Why? Because this was the single dirtiest piece of video gaming equipment I have seen in my 35 years on earth. There was a layer ... of what I can only hope is food grease.... on every surface of the unit. Smears, smudges, and flakes of an unknown white substance covered the handgrips, buttons, D-Pad, triggers... - the whole thing in other words, having become stuck in the grease that covered it. But then I put on my glasses. Upon closer inspection I became even more disgusted with my Best Buy purchase. When I looked at the grooves in the face of the controller, I saw that they were caked with an unknown, whitish/yellowish/brownish residue (which I can only assume is skin. truly revolting). It was absolutely obvious to me that this unit had not been cleaned, restored, or even looked at by anyone whatsoever. It seems to me that anyone with reasonable judgement would never accept a return of this quality (I paid around $100 for the unit by the way, of my hard-earned cash which I have precious little of, being a 35-year-old laborer with no higher education) and dare charge the price I paid for it - it would be cruel and predatory. I was so disgusted with this thing that it has been in my closet since. I no longer trust Best Buy. I had bought a membership to My Best Buy Plus the very day all of this happened. But I feel that I was swindled that day - at the very least. The unit I was given was among the most disappointing purchases I have made in my life. I felt misled, cheated, and lied to. So, unfortunately, I have not returned to Best Buy since. I would have liked to make good use of the My Best Buy Plus membership I purchased that day and was excited to enroll and make frequent use of it. But again, since that day I have not returned. Video games are an escape from the injustices of life in this day and age for me usually but buying this unsanitary and feature-bare unit brought distrust and stress into the equation for something that I usually love. To go on, I like to avoid confrontation, if possible. I learn my lessons when necessary and am not as articulate as I am in this medium when expressing frustrating problems face to face. And, on top of this, I was a bit dejected about the whole subject - it was a personal embarrassment to have been "screwed" so to speak. And I assumed that the person who had approved the sale of the bad unit worked there and might not be much help... (My wife stated about the controller: "I'm not touching that." when I showered it to her, wondering if I was overreacting. The Xbox is hers anyway and this would have been her controller.) So as far as I am concerned at this time, I was reminded of one of life's hard lessons that day - that the things (in this case Best Buy) we trust and love the most can turn their backs on you in an instant. I cannot express how disappointed I was with the item I received. Best Buy was on a short list of stores that I trusted - I was always happy to go there because I knew I would receive top quality merchandise (I've bought open-box on other occasions as well). But my experience that day voided the good regard I had for Best Buy stores. It's really unfortunate and a bit disheartening. I pray that no one else has gotten a unit like I received. It appeared to be a health hazard. Sincerely, Preston S. Disappointed customer and member of My Best Buy Plus since 2024

I use this controller for my pc. the quality is ok but after a while it started to develop controller drift on the right joystick.

Great controller. Everything works as advertised. I would recommend

Great controller. Responsive, feels great as has grips on the sides. So far, it’s been an awesome controller without any issues.

My son loves it and I had one too! Very responsive

Son was very happy with it on Christmas morning. Uses it alot!

Microsoft's Xbox Elite Wireless Controller Series 2 has a not only a premium feel as noted by other reviewers, but also a quality appearance. Optional buttons and adjustments that be made to the controller only add to a stellar gaming experience. Price point might be considered a bit high, but definitely worth it if it can be purchased at a sale price.

Works great as a PC gaming controller, i was glad to upgrade to this model

Honestly, I was skeptical as I had the elite 1 and didn't see how it was going to be improved on. Well, internal reachable battery for one. Great feel on both sticks for 2 and included charger.

Love this controller if you want to step your game up than make sure you get one of these and dont forget your warranty so if it brakes you can get a new one and a new warranty for a quarter of the price