Customer Ratings & Reviews

These controllers are cool in theory but in performance I think this will be the last one i buy. I have had 3 of these in 4 years, each on having a different issue. The paddles work great on each one for 2-3 months. One of them had a headset jack issue where everytime someone talked to me, they heard themself echo in my headset, if i changed controllers the echo would stop. And my very first one of these the lb bumper wore out after 2-3 months.

I had an old original Elite 2 so I just use the knobs and D pad from that set. It does feel a bit different than my old one but I think it's just the breaking in period. I am used to it now and I love it as much as my original.

This has been a game changer... the better equipment can make a better player.

I love these controllers for the Xbox. My wife bought me one and it's been great to use. Awesome battery life. Can pair with laptop and phone too. Charges relatively quick. Comes with a case and extra accessories. Can change the color on the app.

This is a marked improvement over the previous model but is still without its issues. Mainly it randomly disconnects from Bluetooth while playing any game on PC. There is no rhyme or reason that I can tell, but its been a know issue since launch. There doesn't seem to be any part of Microsoft that wants to acknowledge the issue either. I've been told by their support to buy the Xbox controller wireless adapter, which in my opinion is unacceptable. For a nearly $200 peripheral that has a wireless technology built in that should allow me to play, the fix should not be to buy another $30 part. Other than that the upgrades they did to this controller are far better than before. The controller grips are one piece now so it shouldn't separate and fall apart like the last one. Also the bumper design has been retooled so the broken bumpers shouldn't be an issue anymore. Hopefully the push a firmware fix for the connection issues soon because having the controller flake out during a game is very annoying.

i had issues with the rubber grip pads always coming un glued after time and thanks to the black tie warranty i was able to replace regularly!, thank you best buy! now this #2 elite edition seems well made and the rubber grips seem like they are built in! love the feel, but only time will tell if the grips will loosen up. GOT the best warranty in the business again, (just in case), Bestbuy Black tie warranty ROCKS!

Wow, simply wow! I bought this out of curiosity and assumed I would end up returning it. I thought it was a gimmick to be honest. I haven't put it down since I configured it, I love the added weight the high quality components add to the feel. Highly customizable with replacement pieces. The software to customize the controller is pretty well done.

Its great i find the case it came with isnt nessecary but the controller its self is great it takes a few hours to get used to but i feel like my gameplay is better in apex legends

Perfect Christmas gift. Our son loves it. Works great

I love this controller. Soo good. I use the extra back buttons and tabs all the time. Makes gaming so much better now. Also the new d-pad should be standard now on new Xbox controllers it’s that good.

Love the controller. Everyone at the store was very friendly and helpful.

Great so far, have only had it for about a month. I use it to play PC games, the plug and play is always simple for xbox controllers and this one is no different. I like the paddle buttons very much. Battery life seems fantastic so far, and the case is awesome.

Great remote. Pricey but worth it. Comes with a case that keeps it safe, a charging stand that prevents it from getting scratched when set on a surface, a really nice usb-c 9 footer, and all the stick and paddle accessories. Remote feels a little different from the original, but doesn't feel foreign. Love the adjustable triggers and the Xbox accessories app is very functional.

I have two of these and I think they are the best controllers ever. The heavier weight feels great and the joysticks are very smooth. I have the total tech on them and if they ever have a problem I just swap it out for another. Highly recommend

The elite is a tank of a controller and the paddles arent flimsy or built into the controller so if you’re getting heated you don’t have to worry about snapping them

The controller is great overall the controller is great I love it and it works very good

I loved the Elite Series 1 but the series 2 is twice as good! The paddles are shorter and angled different for a more comfortable feel, and the additional trigger lock options are sweet. Oh and I’m really loving the new stick sensitivity settings . . .what a difference they make! Add to all of that, an integrated rechargeable battery that seems to last for days (seriously)! All in all this is one awesome controller!

I play games where I need my fingers on both joysticks at all times and the extra added paddles allow me to stay competitive and still have fun, plus great battery life.

This controller is exceptional! I was not a fan of the all-black but works as it should.

TAKES GAMING TO THE NEXT LEVEL WITH ABILITY TO MACRO AND TOGGLE BETWEEN CONTROLLER SETTINGS