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Customer Ratings & Reviews

Your price for this item is $159.99

Customer reviews

Rating 4.4 out of 5 stars with 16437 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 16,437 reviews
  • Rated 4 out of 5 stars

    Slightly defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great however the upper right paddle came in defective. You have to click it down pretty hard for the upper right paddle button to register not like how you would regularly click it. I can hear and feel the click and everything, but it just doesn’t register. Other than that, this controller is an excellent choice

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with the upper right paddle on your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, you may also contact Xbox Support for assistance under the controller's 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller was in good serviceable condition even though it was used. I recommend going that route if you’re looking for a cost friendly alternative.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One of the best pro controllers, when it works.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This contoller has amazing customizability, multiple profiles for different types of games, and comes in a few vibrant colors. On the other hand, the build quality of these controllers is ok at best. About a month into my use of this controller it developed signifcant stick drift and a faulty right bumper. Inultimately ended up returning it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but no changeable battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller feels and looks great, but can only be charged with a wire. The battery cant be removed, which means if it fails the controller is a goner.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Im very late to the game, ive always used the controller that comes with the console. After this one i will never do that again! Love. This. Controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller by microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micrsoft brings it back again rhis generation with another solid, well built gamjng controller. No complaints but $180 is a little steep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!!! I bought this as an open box item and have had zero problems with it!! The controller is awesome and the customer service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to step your game up, literally!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller, was hesitant to buy but the adjustability on them was way more than i imagined

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but not perfect.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive and Sturdy. Trouble with camera stick locking forward which seems to be a common occurrence in the series 2, otherwise would give 5 stars. Battery life is fantastic. I didn't experience any drift. Joy stick options are great, helps with precision movement on aiming etc...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Good customization and features Manual helpful and easy to understand Does not come with paddles or extra thumb sticks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good but very pricy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and has very good build quality. The paddles on the back make it very easy to keep you fingers on the joystick while using abxy. VERY pricy though. This is a premium priced product that really is not needed for most people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let's play elite

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good the controller feels like a premium accessory, the price tag is high and some people might find the buttons on the back annoying but the beauty of this controller is that you can customize it to your liking and however you feel it the best way to play. The only thing I wish this controller had that is missing is the share button the new one has.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying the customization features and premium feel of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience and feedback; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best one around.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. The weight of it is great! Heavier than the normal controller. The button mapping is simple and very adjustable. Plus the charging port connecting to the case makes it easy to leave charging overnight while ensuring that it doesn’t fall. Battery life is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best choice I ever made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have SEVERAL hours on this new controller and can NOT recommend this controller enough. Im not even upset at how much I spent anymore. Its such a n8ce change of pace.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. Zepers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately did not come with buttons under it. Make sure to get the elite version...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for multiple different platforms but mostly XBOX.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good but..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price it better be. Build quality feels solid, used it to beat Jedi Fallen Order recently and the adjustable thumbstick tension and trigger adjustments are nice touches for sure. I've used the pedal triggers but mostly I take them off, I haven't had that much of a use for them save for one game so far, Devil May Cry 5 and in that it was nice. The app is pretty straightforward as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the solid design and customizable options of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience, and we hope you win a lot of matches with your new controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XBox Birthday

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my teenage grandson who loves gaming. He was so happy with all the extras that were above what he can do with a regular controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A game of russian Roulette

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great. Quality feels good. But man you just have to roll the dice. Some of these are flawless and will last for years, but my first one wouldnt even turn on. Thank gosh for best buy return policies!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues yet, much better construction than the original Elite controller. Paddles are way smaller and help hands rest more naturally on the controller. The tension adjustment is very nice and love the joy stick options. I’m sure just like anything else with a few years of regular use may see some issues, but so far perfect after a month of use.

    I would recommend this to a friend