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Customer reviews

Rating 4.4 out of 5 stars with 16438 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 16,438 reviews
  • Rated 5 out of 5 stars

    Great full function controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series 2 is more ergonomic then its predecessor. The paddles are a little smaller making it much less likely to accidentally hit a button while setting the controller down, the rechargeable battery has great life, 3 settings for trigger pull for more control and also the joystick tension is adjustable. Buttons can be remapped to suit what u want to do. All in all.. Great controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Scott,

      It's great to hear that you're enjoying how much more comfortable and ergonomic your new Xbox Elite Wireless Controller Series 2 is. We're also thrilled that you're happy with its rechargeable battery. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Valentine's Day Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my boyfriend for Valentine’s Day and he loves it. He said it’s very good quality but it has a slight learning curve but a great controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to say it feels solid, plays solid and the customization are a great thing. Even if getting a little sore in one position switching to a different thumb stick helps eliminate it for me. Great battery life and having bluetooth capabilities is nice for on the run playing. The nice charging stand and even port in the case is a nice touch to being able to charge it protected.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're a fan of your new Xbox Elite Wireless Controller Series 2! Thank you for sharing how much you're enjoying its comfortable feel, customization features, and rechargeable battery, too. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great for gamers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great controller, but for myself at full price it makes no sense. If you game a lot and want customizable features it is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller for customization!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the original elite series controller and this series 2 by far is the best Xbox controller yet. Built in battery so you can charge via charging dock via USB C and it has new customization on the triggers and the response time is excellent. It also has new grips on it and before the previous version used to peel after some time. If you are a true hardcore gamer I strongly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you consider the Xbox Elite Wireless Controller Series 2 to be the best Xbox controller yet. We're glad that you're a fan of its built-in rechargeable battery and updated customization features as well. Thank you for recommending it to others, and we hope you have a lot of fun with your new Elite.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great remote with a few hiccups

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is very good and works great for the most part except every once in a while the X button is a little iffy and when I'm holding x it says I have released the "x" button so I have to restart holding x. Other than that everything works as it should and it is worth it just for not needing batteries

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad to hear that you are happy with the Xbox Elite 2 Wireless Controller and that it is working well. Thank you for sharing your thoughts with us.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    It’s ight could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back top pedals could be more sensitive I have to double tap sometimes for it to activate kinda annoying at times. Has anyone else’s had this problem? Other then that it’s ight could be little cheaper tho.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Elite series 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the FPS player ( war zone / cod ) Sticks have good accuracy smooth and tons of adjustments. Only issue is the biggest of them all !! Stick drift - elite series 2 , Microsoft charges 200+ and hasn’t resolved the issue, 2cd controller in 2 yrs - get the geek protective insurance

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Moses,

      We're glad that you're enjoying Xbox Elite Wireless Controller Series 2 for the most part, but sorry that there are issues with its thumbsticks. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for second elite controller purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inalready had the original v2. Decided to buy another and was able to get it for cheaper without all the accessories which i already had. So this is a perfect buy for those who alreay have one and all the accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Legend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a razor wolverine before this, have to say it's awesome. Took a little getting used to but love the flexibility of it. Good job this is one for the books.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller and Great Program from BestBuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel and quality of this remote. Additionally the best buy totaltech program is amazing, as my dogs chewed up this remote and bestbuy was able to replace this for me at no additional charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium All the Way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with this controller! I didn't like the grainy feel of the controller that came with the Xbox Series X, so my friend recommended this. I was hesitant because of the price but Best Buy had a good price on Open Box and I had to go for it. No regrets. This thing feels premium and works great. I'm never going back to the basic Xbox controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good controller, wears faster than expected.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying, I play Call of Duty in a competitive manner, so my controllers will take more abuse than the average player. But within 2 weeks, the controller began to show wear already with the sticks squeaking and the triggers making noise when depressing them. If you are comparing this between a SCUF, absolutely go with the SCUF the extra money is worth it. But if you are looking for a controller than can just do more than a regular one, be configured, and adjusted in every possible way, this is your choice. If you play in any professional manner, or for 5+ hours a day go with the SCUF.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best controller I’ve ever owned, great customization options with paddles and the trigger stops along with the thumb stick extension, precise aiming and movement, highly highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it! Havent had a bad experience yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gaming controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned the elite 1 and now the series 2 elite. I can confirm the best controller on PC and Xbox has been supplanted by the newer model. The build quality is top notch, button response perfect, joysticks have no drift, and the joystick tension adjustment is amazing. The carrying case now has a charging dock also. I recommend this to anyone looking for the best.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Andy,

      Thanks for recommending Xbox Elite Wireless Controller Series 2 to gamers looking for the best. We're glad that you're a fan of its upgraded features and excellent build quality. We hope you have a lot of fun with your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    MY BABY!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a sculpted masterpiece! I loved the first gen controller and they went and upgraded it. This thing is incredible. I’m annoyed off though. One of my family members (I’m pretty sure) three away my d-pad and since Microsoft doesn’t make replacement parts I’m going to have to but from a sketchy third party and hope it all works properly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the kind words! We are happy to hear that you are loving the Xbox Elite Wireless Controller Series 2. Wishing you happy gaming.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Pretty cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest selling point is the adjustable trigger pull distance. Paddles on the back are a little difficult to not accidentally push during game play. I removed the 2 bottom paddles and only use the top 2. Worth the money, I’m better at COD now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is made from high quality products that when compared to other similar controllers you can feel and see the difference in the controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hardware, quality problems: buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, this is a fantastic controller to game on. The customizations, and weight / feel are as good as it gets. But the mechanical design is flawed. We bought three (2 elite, 1 elite 2). Elite thumb sticks have all failed, 2 we bought plus one replacement. elite 2 failed on right bumper, and left small Button by d pad.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts on your Xbox Elite Wireless Controller Series 2. We're sorry to hear that you've experienced issues with it, though. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so if it's still within the warranty period we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft