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Customer Ratings & Reviews

Your price for this item is $159.99

Customer reviews

Rating 4.4 out of 5 stars with 16440 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 16,440 reviews
  • Rated 5 out of 5 stars

    Impecable service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service is always amazing and for this recent purchase u was thrilled with the customer service 5 star all day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should be more durable for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works for now, but I have been through 3 of them and have to use the warranty each time it breaks to get a replacement, which ends up breaking, and then I am forced to buy another one. Should last longer for the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller for Xbox Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great the charge time is quick while also having a really long play time with the controller. The interchangeable parts to the controller are nice, although I don’t use the pads it’s still a great controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a really good weight and feel to it. The controller comes with paddles which makes competitive fps games fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rob1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet another great gift for grandson! He has wanted to up grade his controller for months, so it became a Xmas gift. According to him, his game skills have improved with this quality controller. Shopped around several places, prices were all comparable to each other, but availability and delivery time was best at Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It is great to hear that your grandson is loving the Xbox Elite Series 2 Controller and that it is enhancing his gameplay. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Greatest Xbox one controller up to day yet!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly like this xbox one wireless elite 2 controller because it's a really comfortable gaming controller and comes with a carry case and different joystick removable sticks that you can swap out as needed. Great customization to this controller and it offers hours of play in which you can charge it up. It comes with wire usb.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that you're enjoying the customization features and comfortable feel of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience with it; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, extremely well built and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the controller as a refurbished product yet it still seemed brand new when I got it! Controller still has no issues after having it for roughly a year. No stick drift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks brand new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt come in original box but it cane with everything included in the original package. Works great. Love the fact everything is adjustable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller I’ve ever used!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, this is the best controller I’ve ever used. I love all of the customizations that can be made between the stick tensions, trigger locks, button mapping and multiple profiles. Love the rechargeable battery and the long charging cord. Only con would be the price. Wish it was about $40-0 less expensive. But no other controller can compare. Love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled to hear that your new Xbox Elite Wireless Controller Series 2 is the best controller you've ever used! Thank you for sharing how much you're loving its updated customization features and the internal rechargeable battery as well. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing Controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is beyond what I had expected. This thing thinks of everything and things that I didn't now I wanted. I think the price is worth it, but I bet they go on sale from time to time! I am using it exclusively with my PC, and It has been my favorite purchase as of recent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2 > Elite 1 easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade over elite 1. The peeling on the original with the rubber grips is gone! Love the 3 levels of trigger adjustments and tension on the sticks. If you have a normal controller its worth the money if you actually take advantage of the adjustments. If you don't plan to use them just stick with a standard controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for PC.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for a few weeks now and I used it with my PC. I think is literally the best controller you can get for PC. Feels really premium and has a lot of customization. I love the fact it has rechargeable battery lasts quite a bit. Size and weight is also perfect for my taste. Everything about it feels premium. I would definitely recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Adrian,

      Thank you for recommending Xbox Elite Wireless Controller Series 2 to other gamers! We're glad that you're enjoying its premium feel and many customization features, and that it's working well with your Windows 10 PC. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Finally a controller thank doesn’t keep breaking

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’ve had issues with the left thumb-stick breaking repeatedly, this controller is for you. I think they use better parts for the Elite controller because it has held up a lot better than the standard Xb1 controller. I love the texture added to the palm area. The only downside about this item is the price but I guess you get what you pay for.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your wonderful experience with your new Xbox Elite Wireless Controller Series 2. We're glad that it's been a comfortable fit for you and has enhanced your gaming. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good controller. Little expensive for what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling controller . More customizable than the previous gen. Decent weight and less finicky. A bit pricy for what you’re actually paying for but still decent. It doesn’t have the same level of innovation as the basic PS5 controller such as gyroscopes but it feels great in hand.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the comfortable feel of the Xbox Elite 2 Wireless Controller and how customizable it is.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Extremely comfortable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great controller. I've been using it during long hours of gameplay and I don't find my hands getting fatigued. The buttons/paddles on the back are extremely useful and I find improve skill and performance. I would recommend this controller to anyone interested in competitive gaming and who wants comfort while gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paddles are a game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customizable back paddles are clicky, Confortable, and good quality, the only downside is battery, it can't be changed once the lifespan ends.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only get if you have a Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought this as a refurbished product, I really did love the first elite series of Xbox controllers. After 3 weeks of use the controller analog stick is stuck going left and the B button is mapped to the A button somehow... I WOULD be able to remap it but the OFFICIAL Xbox accessories app doesn't support this controller and I do not have an Xbox so I'm stuck with default configurations. I'm returning this tomorrow. Pro: Bluetooth works flawlessly on my windows PC Build Quality is excellent Love the way it charges in the case Con: Can't remap on Windows 11 No longer functions after three weeks of use. I would purchase another but since I can't remap, I will be passing on that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great controller great for Xbox and pc too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second elite 2 controller. The first one broke in less than one year and I didn't buy the best buy warranty. This time around I did. These controller have nice features but they tend to fall apart quickly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that your new Xbox Elite Wireless Controller Series 2 is working well for you. The limited manufacturer's warranty for this product has been extended to one year so if you run into any issues, we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft