Customer Ratings & Reviews

It's an excellent controller, easy to use. I do recommend that you purchase the geek squad repairs services. I've had mine for a little over a year and have some stick drift, other than that still fully operational. It's a bit complicated to fix yourself.

I love the triggers on the back and overall build.Ive read about some issues with quality but I have 2 of these two and haven't had any issues.

The Elite series 2 is an amazing controller. The level of customizations you can have seem endless and it feels great in the hands! It is an expensive unit, but if you play xbox consoles even a moderate amount then this will improve your overall gaming experience.

I absolutely love elite controllers. I buy them for both myself and my son. Bought a set of gen 2s to replace the gen 1s we both had. I can't game with a normal controller after owning an elite. The new changes to the controller were also very nice.

Comfortable remote love it thanks bestbuy for the great deal

I got what I paid for. Missing a USB cable. A right bumper that works most of the time. The rubber end on the stopper switch spontaneously went missing

Best controller to choose for just 40$ more cause of the paddles and the charger that comes with it highly recommend and worth the price

This controller is well built but it has terrible terrible terrible drift stick. This is my second unit and seriously it’s a design flaw! Disappointed.

As someone who's bought the Elite controller open box, it wasn't a surprise to find out someone else returned it. This is actually my second one, first was brand new, and unfortunately, I've encountered similar issues with both. After some use, the buttons tend to stick and, frustratingly, they rarely register inputs on both my Xbox and PC. It's disappointing given the premium price tag and the high expectations I had for this controller. While it does offer some nice customization options and a comfortable grip, the reliability just isn't there for me. If you're considering purchasing one, I'd recommend thoroughly testing it out or opting for a different controller altogether to avoid potential headaches down the line. I recommend if you get the insurance as well, at least there’s value in that.

Gift for grandson who has CMT that effects the nerves in his hands. This controller has increased his ability to be competitive and he now enjoys game playing and communication with game players world wide. I understand it is compatible with the new Xbox coming out in November.

If you like things being broken out of the box, then wowee have I got a product for you. I've had 3 of these things so far and I'm not sure how much I want a 4th.. EVERY SINGLE ONE of these things has had a problem with the left thumbstick. Not just 'oh a problem', but a very specific, 100% reproducable problem. Can confirm using the xbox accessories app. First one, with in a month of unboxing the left thumbstick would produce a random input, it would move the direction you pushed it but give a random value; up was the worst. You could barely walk around. It was awful. Second one had the same issue immediately upon opening. Third one I've had for almost 3 months and now the left thumbstick is producing random input values for left and right. Sometimes right is worse, sometimes left is worse. Depends on the day. Up and down have a different problem, sometimes when you give the stick a quick flick and release, the input value slowly returns back to center instead of instantly. Needless to say, this is marketed as a top shelf, high quality, precision/competitive controller and it's more of a sloppy mess. It's impossible to play rocket league at a champ level with this thing. Apex feels like I'm ice skating all the time and you can't strafe left or right reliably, making you an easy target for even the noobiest of noobs. The best part is, its never a problem with anything else; right thumbstick works perfect, rear buttons are flawless, face buttons are decent (sometimes they double press when you push it once, it's fairly rare tho and could be an xbox live bug since I can pin point it to certain screens usually an on screen keyboard) love the triggers, the dual stage trigger locks are amazing, bumpers feel nice, can store 3 presets, thumb sticks have an adjustable tension attribute, which I honestly think is the cause of the random values. Controller is comfortable, grips are little bit slippery but I don't mind that. I'd rather have a working left thumbstick. For the $180 I spent I expected perfection. I'm pretty sure I'm either going to get a scuff for xb1 or I'm going to get a scuff for ps4 and run 3rd party software to hook the ps4 controller up to my xb1. I've seen the same 3 ps4 controllers get thrown at a tile floor, repeatedly, by 2 different children and it's like nothing even happened. I'm confident this elite 2 would be in 15 pieces if I let them treat it the same. (It wasnt btw, I treat it like a kings crown, never dropped, only handled when necessary, used the d-pad instead of thumb sticks for scrolling menus, etc.)

Amazing controller from what my 17 year old says. Christmas gift and worth the money if you are a serious gamer.

If youve never used an elite controller, you should. This is one of the best controllers ive used by far.

I had the series 1 and loved it, I had originally bought it because I was breaking the regular controls in month. The elite controller proved to be very durable and the custom-tailored buttons make it far superior. With all of that being said the series 2 knocked it out of the park.....

If you are looking for high end premium controllers, this is it. Absolutely perfect feedback and the most comfortable controller i have every used.

Great controller, just waiting for the dreaded stick drift. Get the service plan. I have had about 5 different controllers already.

Fantastic product! Definitely the best controller I have ever bought! Will definitely recommend to anyone as an upgrade or even a better replacement for the standard controller.

Excellent product , I recommend this pro controller that anyone wants to purchase, this controller is the best, thank you very much.

Great feel. Lighter than the original elite and more durable. Cheaper but you don’t get the paddles.

This controller is like something from a sci-fi movie. The case that it came in itself charges the controller. It's built like a tank, very sturdy, but light weight. Easy to hold for those long hours of gaming. I highly recommend buying this for the gamer in your life.