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Customer Ratings & Reviews

Your price for this item is $159.99

Customer reviews

Rating 4.4 out of 5 stars with 16468 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 16,468 reviews
  • Rated 3 out of 5 stars

    Open box was defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After receiving the open box product which was allegedly labeled as excellent, i really enjoyed how responsive the controller was. I quickly noticed that the internal battery no longer held a charge since the controller would immediately lose power once disconnected from a charger.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for advanced players.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller because I broke my last one somehow someway but I only spent the amount for this controller because I knew that it would last me a long while if you’re thinking about getting it just get it why wait?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is amazing the color to it is bright. Instead of the wire being black to charge it blue, which it’s a cute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish this was the stock controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this for just the bigger stick, hairpin triggers, and adjustable settings. And rechargable battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box but works like brand new, It needed to be cleaned a little buy worth saving the money on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best experience in controller gaming. That is the passion! Thank you for that!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh. 50/50 on this. Great when it works.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned 2. Both have stopped working. Updated controllers and been on Microsoft support multiple times to trouble shoot. USB stopped recognizing the second controller. Bluetooth kept disconnecting. The recommendation was to downgrade the controller software via the Xbox console due to the windows upgrade not being compatible with their own freaking ELITE controller. So basically Microsoft makes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best. Controller. Ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you want to know what the top of the mountain feels like as you’re holding it in your hand? This controller is the top of the mountain.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Drift Starting after 3 Months of Use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING CONTROLLER. Best controller I’ve ever had my hands on. But after 3 months of use, I’m starting to experience the dreadful drifting and also the little nob you click on the back of the controller has this soft material on it and that broke off without me ever even using that nob. Definitely not cool when I mainly play FPS games. If it wasn’t for the drift and nob material breaking off this is the best controller ever made. But for a controller that is $200 it shouldn’t have any of these issues to be very honest with you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great exactly what I wanted Best Buy in cda was great Tommy at geek squad is phenomenal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! Bought an open box one for less than half the price and it is flawless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very very happy with my new Elite 2 controller. Love the adjustable triggers. The paddles are going to take some getting use to. Not to happy with the weight , it is much heavier than my old ones.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ellie,

      We're glad that you're very happy with your new Xbox Elite Wireless Controller Series 2! It's great to hear that you're a fan of its customization features, too. Once you get used to playing with the paddles, you may find that you can't play without them. We hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Simply Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feeling of this controller is amazing!!! I got it for my husband and he can not keep it out his hands. But, when I get a hold of it, I do enjoy playing game for a bit longer than usually, thanks to this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there! Super comfortable. Hair triggers are very nice for FPS. So many ways to customize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series is the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the best Xbox controller out there, customization is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best custom controller on the market. Worth every penny. It will instantly improve your gameplay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to buy the Elite 2, after reading many bad reviews of it, but I went ahead and ordered one as I love my xbox original elite 1. Been using it for almost a month and it works great. Will write more after six month.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 is working well for you. It's great to hear that it's been a good upgrade for you. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I would recommend 100 percent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote. Very sensitive and the joysticks feel great. Only complaint is that the buttons underneath the remote get pressed when handling the controller at times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller for enthusiasts

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I love this controller. The overall build and quality is immensely better than the standard Xbox controller. And it should be, given that it is 2-3x more expensive than the standard, but you definitely get what you pay for. The sheer amount of customization is overwhelming, but is great for the serious gamer. I have noticed the RB button started to stick within the first 4 months of casual gaming, so I am very disappointed about that. My standard controllers only began to have button sticking issues after 1-2 years of use. Subtracting 2 stars because of this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Alex,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part. It's especially great to hear that you're a fan of its customization features and sturdy construction, too. While it sounds like your Elite 2 may be outside of its 90-day limited manufacturer's warranty, we recommend reaching out to Xbox Support to see if there is a fix for the issue you are experiencing here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft