Customer Ratings & Reviews

All around great controller with fantastic settings and great hand grips. 10/10 would recommend

So far been using this controller for 2 weeks. No complaints, no stick drift noticed *yet* . Ive had 3 other elite controllers that all showed drifting anywhere from 1 week to couple months out. Hoping they solved issues. Does not come with paddles however i had plenty of others from previous ones.

I love this controller and I've been through a couple. For me it's less about the panels than the sheer weight of it which seems right in my hands for all the gaming I do. Elite controllers have earned a reputation for falling apart over time, especially having sticky buttons, rubber grips that unglue, etc. Best buy has made this so easy with their two year protection which I definitely bought this time on both the controllers I bought. And I'm glad I did because about 15 months in I'm about to bring mine back to the store. Because there's nothing worse than having sticky buttons on a dragon's about to decimate you.

I said i would never pay more then 60 bucks for a controller was at best buy and decided to give the elite a try i will never use a standard controller again the elite has improved my gaming in call of duty and lots of other games and the customizing of the controller is outstanding well done Microsoft

It's way better then factory controller. I definitely would get another one

Has lasted now almost 2 years still feels almost new.

This controller is amazing and is customizable to almost any way you could want to play the game with swappable thumbsticks and dpad.

Great FPS purchase, but the paddles on the back are worth it. The linger sticks youd want to use for precision aim. Be wary of your LB and RB, most elite controllers' bumpers can be built a little weak

Great controller @ a fraction of the cost of the other under-button controllers.

Amazing service!!! Got me what I needed and in/out of the store. Good positive attitudes from employees always enjoy going into the store! Controller is amazing, best purchase I’ve made.

Bought open box and it has been amazing. Controller is a great upgrade over the standard Controller.

Works well and it’s nice having the interchangeable controls. Kind of expensive compared to other options though.

Worked great for two years but started falling apart after. Now 3 years bumper does work and the hips are coming off

It’s an amazing upgrade just from a regular controller.

Yeah, it's a little pricey but worth it. You get to customize the button layout and assign 4 paddles for the XYAB. If you have another Elite controller, the parts can be swapped out.

I like the interchangeable D-Pad and removable triggers, It took a while to get use to setting up the different profiles and programming them but over all I like it.

I absolutely love the elite controllers. My first one lasted 8 years and i needed to replace it. The new elite is still the great quality with new features. I use it for xbox as well as my pc.

I have a complicated relationship with Microsoft's Elite controllers. On the one hand, I love how solid they feel, all of the replaceable parts and customized settings. They feel like the last controllers you'll ever need to buy, which would hold true if they didn't have so many quality issues. Despite all the problems I've had I do still love this controller, but I'd recommend getting the Geek Squad protection if you're thinking about it, which offers a little more peace of mind than Microsoft's paltry 90-day warranty. The packaging for the Series 2 controller is excellent. The charging base can be used to charge the controller inside the case, but can also be removed and put somewhere else. You get a couple thumb stick options, a thumb stick tension tool, a swap-able D-pad, spots to store the paddles, and a nice braided USB-C to USB-A cable for charging. It all fits very nicely inside the case, though I feel like the upper mesh compartment that stores the cable could be a little bit bigger; when the cable is in the case it feels like it's pushing down on the sticks in a way I worry could cause issues. Overall great package though. The controller itself feels super solid and is really comfortable to hold. It's the primary reason I purchased it in the first place and I don't even really get into the customization options that much. It feels like it's just the right weight. I'm not a huge fan of the paddles and more often than not was pressing them accidentally, but they're easily removed. The stick tension can be adjusted with the included tool, but it's again something I left alone as I don't miss the 360 stick tension like some others do. There are also 3 levels of adjustment for the triggers if you want shorter travel on those. It truly does feel like what it costs when you hold it. The app for customizing everything is intuitive and easy to use on both Xbox and PC, though again my desire was never really for customization and I just wanted a nice controller, so I can't comment too much on it. You can set up 3 unique profiles on the controller (4 if you include the default configuration with no profile set) and pressing the middle button is all you need to do to switch between them. It opens up possibilities even within the same game where you may prefer a different layout/setting for certain activities. Also new to the Series 2 is the addition of a built-in battery and Bluetooth, which are both nice to have. It always struck me as odd with the first one that such an expensive controller would not include a rechargeable battery, so I'm glad they fixed it in Series 2. Now, onto my issues. I owned the original Elite controller and loved it for a while until I started experiencing stick drift. It was outright terrible, but it makes playing games that require extra precision like Celeste pretty much impossible. Unfortunately those issues came into play well after my warranty had expired and I was never quite able to figure out Microsoft's website for getting it repaired. I knew this was a well-known issue, so when they announced the Series 2 I was hopeful that issue would be addressed, but weary of my initial experience I went ahead and bought the Geek Squad protection with the Series 2. It's disappointing that Microsoft doesn't extend the warranty to at least a year for something that requires so much more investment than the standard controllers. Things were fine with my Series 2 for about 5 or 6 months maybe until I started noticing stick drift again on the left stick. It wasn't bad enough that I wanted to use my Geek Squad replacement yet, so I held off on doing anything about it until one of the switches that adjust the triggers broke. Fortunately the process for replacing it through Best Buy was super easy and I received my replacement today. Hopefully this one will work better than the last, but it makes me sad that something that could be so great is still hampered by these issues. I still think this is the best controller you can buy for Xbox and is even one of the best for PC, but it's hard to ignore the issues I've had and I probably wouldn't recommend it to most people. If you don't get any sort of extended warranty plan I would recommend watching yours in those first 90 days to make sure any issues that pop up get fixed before the warranty runs out. Note: I purchased this on its original release date in November and just recently had it replaced.

Great product, great quality, no batteries required

A great second controller for my XBox. It works very well with not problems