Customer Ratings & Reviews

I had my doubts with this controller seeing how many people had an issue with the previous model. Everything has held up well. I would give it a 5 star if it wasn't for having to adjust everything from a memu. Compared to other cheaper controllers that you can program the padels on the fly... mid game.

Works perfectly and is high quality. Love the way it feels in my hands and so far have no issues.

This is the best Xbox controller you can get currently! The rubber grips and paddles paired with the thumbstick tensioners make the the best controller you can get on the console currently! Don’t pass it up!

Best controller hands down! Definitely buy this if yous already have the og one to save some money! Same great premium feel and is cheaper than the new PlayStation one. I use this on pc and works perfectly.

So let's address the elite series 2 controller. It does what it should... when there's not issues. It feels great and heck even wanted me to change the thumb sticks. Never thought I'd do that & can see why the underside paddles are great to use. Those things are what make this controller THE CONTROLLER! (3 stars). HOWEVER there SHOULD BE A RECALL! brand new out of the box the A button has a dead zone, if pushed in a way it becomes obvious. I did the swab of a normal controller & noticed at any pushed angle of the button it stilled worked. Not with the series 2 controller though. If I didn't want to blow $200 I'd rip it apart to fix it myself. But it's almost as if the button doesn't line up with the logic board inside the controller when pushed at some angles. Which should never happen, should still work like the cheaper controllers. That's a major failure on Microsoft's part. If it was not for that everything else worked fine, no issues. The joy sticks are cool you can swab out sticks & tune the stiffness or loosen them with provided key. Switch d-pads, etc. You can read the specs. The other picky thing which I can see past is the top grips are a little too much, I personally started getting sweaty palms after one round in a shooter and then the controller almost has this slight sticky feel when warm from just holding it. But it quickly goes away if you air it out between rounds. Wasn't enough to not keep the controller more so than the A button not working. Would love to give this a 5 stars for the product. if it had no known issues, this would be the greatest controller. @ $180 Microsoft your products shouldn't have issues right out from the box. I gave this 3 because it is worth tuning and resolving the small issues for an amazing product that it could be. Now I'm keeping mine, unless it's a total lost after services fail to resolve the issues for me. I've got until May 15th or 18th (got it mailed). Bought this on the 15th from Best Buy, can return & still get the money back. We're talking a defect on Microsoft's behalf not Best Buy. I've got options in services via geek squad or Microsoft's 90 day warranty. Geek squad protection is worth getting on this. Because let's say there wasn't issues and after a year the button and stick got worn out from use. Geek squad will fix or replace the controller. so $40 to keep that $180 feel or in this mess save from owning another $180. GET the 2 year coverage. I normally don't but I knew about the issues other people where having & planned for it. Other than that Best Buy was a total win this time. During this COVID-19 mess they still got my package in the two day window. Great job BB & postal services. I waited until getting my product in the mail before getting the geek squad protection. Only had to make a simple phone call and give my order # and boom the protection was added on, no hassle. Go to any Best Buy for repairs or services. Great! Will be needing it, as it looks. The employees I talked to via the phone or live chat on site. Informative and helpful & knew about the bugs on the controllers, lol must be getting returns on them. I'd give Best buy a solid 5 stars in services. Which impressed me normally it's about eh, they tried. Conclusion: The controller isn't a magical device that makes you a greater gamer but is a NICE controller to own... when it's working that is. That's what's so annoying you want it to be the greatest controller which hopefully Microsoft does too. If you are wanting to buy this WAIT. Allow time for Microsoft to hopefully fix these problems before you buy one and get stuck seeking help to have it fixed yourself. If you manage to get one now, there is limited stock. Get the 2 year coverage, so your not out $200 or more in service repairs & reshipping costs. Hopefully Microsoft comes through and replacement controllers come out. Other than that return them don't waste the money. Like I said I'm only giving it until my return window period.

Love the weight, accessories, swappable thumbsticks. Long battery life. My only complaint or nitpick would be the non- removable battery for long term purposes. I recommend getting geeksquad protection for that reason.

I’ve had this for a month now and It’s the best controller I’ve ever had. I don’t plan on buying paddles, but the handles feel very comfortable and the customization of how far the triggers go makes the experience feel much more snappy

The customization is really nice with the additional 4 back buttons. Thumb stick selection is nice, but a tall stick with a fat head would be better for FPS games for accuracy. Build quality seems sold, and weight feels premium. Wish it came with a wireless dongle. Picked up one up which adds to the total cost, and have only connection 1 drop so far. The D pad sucks. It is not responsive for fast paced games that use this like 2D platformers. I switch to a PS4 controller to play them. I use this for COD Warzone & picked up the warranty as reviews of it failing seem a little too frequent, and COD is harsh on controllers. I prefer the shspe & size of the PS4 & PS5 controllers a lot more, but the lack the buttons on the back. Removing those from the back is easy if you only need 2, or have larger hands and bump the wrong ones too much. It's definitely a med to large hands controller. Software works, and set up is easy

Controller is awesome . In love with it . I use it everyday !

It’s really good it feels comfortable. I have no issues with it works great. The only problem I had that it doesn’t like work with Bluetooth with my PC but I think I have a bad Bluetooth receiver on my PC so that is not something I have against the controller I plug. It’s a braided wire that comes with it and it works really great. Mind you it is a cheaper version of the elite so it doesn’t come with the back paddle. You have to buy those separately, but I don’t actually use them much so I don’t worry about it.

Wouldnt buy one of these again. Didnt like the position of the rear paddles and how far they stuck out. The controller also got stick drift super fast, still in the return window. I was lazy and dumb and didnt return it. I ended up sticking with it in hopes I would get used to it. I ended up giving up on it and buying a Scuf controller. Scuf controller rear button placement is so much better in my opinion. I could not get used to playing with the 4 huge paddles on the back of this controller.

Amazing! Very comfortable in the hand. Keeps hands dry. Very satisfied

My product has been great and still use it to this day!!! 100 percent worth the investment

The Quality is good, looks new, and the price is good.

I love this controller. It looks and feels like a quality piece of kit. Sadly as good as it is I find it breaks often. Definitely recommend getting a replacement warranty on this controller. I expect a controller to fail eventually but this thing always has a failure within a year. I’m by no means hard on my controller either I in fact take great care of my stuff. For nearly $200 I’d like this thing to not have a back button that fails to register after 6 months of use. I still rate it high because it is arguably one of the best controllers ever made but it seems they cheaped out on some components.

Definitely a better controller than what came with the system

This has been a great purchase for an update to my Xbox console. Definitely has given me a nice edge on game play with fps (COD) games.

One of the best modern controllers out there. Red is nice toooooo.

The Xbox Elite 2 Controller exceeds expectations with its exceptional build quality and customizable features. The premium materials offer a comfortable grip, while the adjustable thumbsticks and paddle configurations enhance gameplay precision. The improved durability ensures longevity, making it a worthwhile investment for serious gamers. The responsive controls and seamless wireless connectivity contribute to an immersive gaming experience. Though it comes with a higher price tag, the Xbox Elite 2 Controller delivers unparalleled performance and customization options, making it a must-have for enthusiasts.

Love this remote. It works great and the price is amazing