Customer Ratings & Reviews

If you like things being broken out of the box, then wowee have I got a product for you. I've had 3 of these things so far and I'm not sure how much I want a 4th.. EVERY SINGLE ONE of these things has had a problem with the left thumbstick. Not just 'oh a problem', but a very specific, 100% reproducable problem. Can confirm using the xbox accessories app. First one, with in a month of unboxing the left thumbstick would produce a random input, it would move the direction you pushed it but give a random value; up was the worst. You could barely walk around. It was awful. Second one had the same issue immediately upon opening. Third one I've had for almost 3 months and now the left thumbstick is producing random input values for left and right. Sometimes right is worse, sometimes left is worse. Depends on the day. Up and down have a different problem, sometimes when you give the stick a quick flick and release, the input value slowly returns back to center instead of instantly. Needless to say, this is marketed as a top shelf, high quality, precision/competitive controller and it's more of a sloppy mess. It's impossible to play rocket league at a champ level with this thing. Apex feels like I'm ice skating all the time and you can't strafe left or right reliably, making you an easy target for even the noobiest of noobs. The best part is, its never a problem with anything else; right thumbstick works perfect, rear buttons are flawless, face buttons are decent (sometimes they double press when you push it once, it's fairly rare tho and could be an xbox live bug since I can pin point it to certain screens usually an on screen keyboard) love the triggers, the dual stage trigger locks are amazing, bumpers feel nice, can store 3 presets, thumb sticks have an adjustable tension attribute, which I honestly think is the cause of the random values. Controller is comfortable, grips are little bit slippery but I don't mind that. I'd rather have a working left thumbstick. For the $180 I spent I expected perfection. I'm pretty sure I'm either going to get a scuff for xb1 or I'm going to get a scuff for ps4 and run 3rd party software to hook the ps4 controller up to my xb1. I've seen the same 3 ps4 controllers get thrown at a tile floor, repeatedly, by 2 different children and it's like nothing even happened. I'm confident this elite 2 would be in 15 pieces if I let them treat it the same. (It wasnt btw, I treat it like a kings crown, never dropped, only handled when necessary, used the d-pad instead of thumb sticks for scrolling menus, etc.)

Comfortable remote love it thanks bestbuy for the great deal

As someone who's bought the Elite controller open box, it wasn't a surprise to find out someone else returned it. This is actually my second one, first was brand new, and unfortunately, I've encountered similar issues with both. After some use, the buttons tend to stick and, frustratingly, they rarely register inputs on both my Xbox and PC. It's disappointing given the premium price tag and the high expectations I had for this controller. While it does offer some nice customization options and a comfortable grip, the reliability just isn't there for me. If you're considering purchasing one, I'd recommend thoroughly testing it out or opting for a different controller altogether to avoid potential headaches down the line. I recommend if you get the insurance as well, at least there’s value in that.

I had the series 1 and loved it, I had originally bought it because I was breaking the regular controls in month. The elite controller proved to be very durable and the custom-tailored buttons make it far superior. With all of that being said the series 2 knocked it out of the park.....

Amazing controller from what my 17 year old says. Christmas gift and worth the money if you are a serious gamer.

Fantastic product! Definitely the best controller I have ever bought! Will definitely recommend to anyone as an upgrade or even a better replacement for the standard controller.

If you are looking for high end premium controllers, this is it. Absolutely perfect feedback and the most comfortable controller i have every used.

Great controller, just waiting for the dreaded stick drift. Get the service plan. I have had about 5 different controllers already.

If youve never used an elite controller, you should. This is one of the best controllers ive used by far.

This controller is like something from a sci-fi movie. The case that it came in itself charges the controller. It's built like a tank, very sturdy, but light weight. Easy to hold for those long hours of gaming. I highly recommend buying this for the gamer in your life.

Excellent product , I recommend this pro controller that anyone wants to purchase, this controller is the best, thank you very much.

Best Xbox controller for the S system. It's a little pricey but definitely worth it. I have dropped it many times and not a scratch or dent on it. Got grips and extra buttons to customize. Definitely getting one for each of my kids

Great feel. Lighter than the original elite and more durable. Cheaper but you don’t get the paddles.

Everything about this controller is awesome, unless of course you are me and the pads on the back are sensitive to you squeezing the controller from anxiety. Haha. Go get it if you can hold your controller lightly

The customization this controller allows will take your gaming to the next level. The build quality makes it feel like it should cost much more than it does and I am still finding new ways to make it my own after several months. Don’t miss out!

Series 2 Elite controller is much better that the original. while the grips are a bit slippery when you first pick it up it much better than the old grips that fell off within a month. heads up accessories from the first elite controller are not useable with the series 2.

Fantastic controller. Feels much more robust than the standard controller and has a much better battery life.

Wonderful controller. Haven't even really done any mechanical customizations because it feels just right out of the box.

2 weeks old, A button already sucks. $70 warranty because they know it sucks. Great job

Like the elite series 2 but not as premium. Got it on sale so it was worth the price