Customer Ratings & Reviews
- Model:
- 4IK-00001
- SKU:
- 10116477
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Never in stock, experiences issues in 2-3 months.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When new, the controller works fantastically. Key phrase is WHEN NEW. This is the 3rd elite controller that I am now going to have to replace because of stick drift, sticky buttons, and the headphone jack not working. Each controller started showing these issues just a few months in. You're probably thinking "Okay no problem, I'll just pay for the Best Buy 2 year warranty, then I can get a new controller whenever I want". HAHA good luck EVER finding them in stock. THEY WON'T EVEN ORDER THEM FROM MICROSOFT FOR YOU. My controller has been a piece of garbage for a couple of months now, but can't get it replaced thanks to Best Buy's constant lack of inventory on them. I have the listing bookmarked and check daily to see if they have any in stock, and they never do. Overall I do NOT recommend this controller for any gamer. Only reason I gave two stars is the controller is very nice when its brand new out of the box. However, you will regret it when you pay this much money and are without a useable controller for months at a time, after only using the thing for a couple of months.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Ryan,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Best controller I've ever owned
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this controller! Not the easiest to set up once you get into the program on your XBox as everything has to be done individually, would be much easier to do on a computer with a mouse and keyboard. Once you get it set up though it's awesome!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for sharing your feedback on your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying it and consider it to be the best controller you've owned. We hope you get a lot of use out of it.
Happy gaming,
Chuck
Xbox Customer Care
Excellent upgrade!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent upgrade!! Love the fine tuning and the quicker response.
I would recommend this to a friendGreat replacement for my broken elite 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same controller as the regular elite 2, just newer. And hopefully they fixed the bumper issue with these. Otherwise, very happy.
I would recommend this to a friendGoated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for years, didn't have to replace until 2 years which is great quality
I would recommend this to a friendGreat controller for a good price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Caught this on sale. Definitely worth the price. Thought i had to put a battery in it but came installed yay me
I would recommend this to a friendXbox series 2 elite controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller! Works great and feels great. Definitely recommend for long hours of gaming
I would recommend this to a friendController
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller I have invested on. I’ve been wanting this controller a bit before covid kicked in but it was difficult to find. Glad to say the wait was worth it. I use this controller on my Xbox, my phone and my pc.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to hear you are taking full advantage of your new Xbox Elite Wireless Controller Series 2's cross-platform functionality! No matter your host, we've designed your new interface to deliver our users the very best experience possible. We're thrilled you are enjoying your time with it! Thank you for sharing your feedback. We appreciate your insight, and are glad it was a good investment for you.
Happy Gaming,
Brad - Xbox Customer Care
Great but…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it expect it came and the left side back grip is sticky..! And I tried cleaning it but it’s like it wasn’t coated properly..!
I would recommend this to a friendGreat for Hardcore Gamers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy. Doesn’t feel cheap. Nice weight, that makes you feel like you’re really in the game. Built in battery is very convenient and long lasting. Customizing and tweaking to your preferences makes it the best available controller out there.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
It's awesome to hear that your new Xbox Elite Wireless Controller Series 2 has enhanced your gaming experience. We're glad that you're a fan of its customization features, sturdy design, and internal rechargeable battery, too. Thank you for sharing your feedback; we hope you win a lot of online matches with it.
Happy gaming,
Chuck
Xbox Customer Care
Xbox controller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a awesome sturdy controller it is something I have been wanting for a few years and it was worth the wait I love the controller
I would recommend this to a friendWish this was the stock Series X Controller!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the feel and customizability of this controller. I can’t even pick up the stock controller anymore after having felt the quality of this one. Definitely a little expensive, but I think that overall it’s worth the price
I would recommend this to a friendGreat controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my 10 year old son so he could play his pc games. Haven’t heard a complaint so far which means it has passed the test!
I would recommend this to a friendComfortable to play
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I been using the controller but I still get some delays when I play. However the battery is good for a long time before recharge and very comfortable to play for long periods.
I would recommend this to a friendGreat controller no complaints.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this controller, great battery life, great performance and personalization.
I would recommend this to a friendGood controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller would recommend the warranty for it
I would recommend this to a friendLove this controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller! This is the second one I've purchased.
I would recommend this to a friendGreat remote!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and great accuracy with movements. Love the charging case, always charged ready to go.
I would recommend this to a friendwas excited
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.me and my son were looking forward to this controller. love the battery built in was having fun using it then the right bumper went bad. i have sent it out for replacement. as i was looking at my Microsoft page i saw my 1 year warranty had the wrong expiration date [4/20/20]! how does a controller that came out in November expire in April? i called up they said would be fixed and next day it showed expiration of 2/4/20 called back to hear them say they will try to fix but they changed the warranty to 90 days for a 200.00 controller. 1] they cant changed a promised warrenty after you purchase it still trying to get threw to them to fix it
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry if there's any confusion over the warranty that comes with this controller. Unless you purchase an additional warranty through Microsoft or Best Buy, the limited manufacturer's warranty that comes with the Xbox Elite Wireless Controller Series 2 is 90 days.
Hope that helps,
Chuck
Xbox Customer Care
Great quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox made a big step up from the 1st gen elite controllers with this version.
I would recommend this to a friend