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Customer Ratings & Reviews

Your price for this item is $158.01

Customer reviews

Rating 4.4 out of 5 stars with 16317 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 16,318 reviews
  • Rated 1 out of 5 stars

    Worse controller ever

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first time buying this controller supposed to be one of the best but left joystick stick I cannot play the worse thing I haven’t use it a lot like three times

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Joystick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    controller came with no drop marks but the left joystick has serious stick drift and vertical sensor is also faulty causing me to not be able to move forward in games without pressing the joystick in and the condition displayed of the controller was not this

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Zach,

      We're sorry there are problems with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we urge you to exchange it for a new one. But if that's not possible, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Not worth the amount it costs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can tell this would be a good controller if it didnt have so many hardware issues unfortunately im returning mine. If you play fortnite just get the power A pro controller this isnt worth it. Got a new controller out the box with a faulty B button.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Waste of money, buy off brand products instead

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't purchase Microsoft items anymore. Never worth the money. I spend $190 only for it to start falling apart after 2 years. The rubber is coming off and it already expanded so I cannot re-glue it back on which I should not have to do for an item this expensive anyway.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for FPS. I only use 2 of the back paddles but they're game changers. No batteries ever, charging station included.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy (open box)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was dirty and it didn’t have everything that was supposed to be included. It was onyl the controller and charger cord. No additional pads, no thumb sticks and no adjustment tool.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont understand why poeple still like the batteries, I end up just buying rechargeable packs anyways. But, with this I can just leave it in the charger and its always ready to go. Only issues i had was the set up process on PC.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller open box twice and the condition was said to be “Excellent” for but honestly both were super bad and dirty. Also had a really horrible stick drift. Whoever is evaluating this open box items should be ashamed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rubber comes off this remote is trash

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a $200 controller it is not premium the side rubber comes off after couple onths of use I also have many friends with same issue. I tried crazy gluing it and it made it worst. This remote is not meant to last.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Feels great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent controller. Stick drift was an issue from day one. It’s been close to a year and it’s unusable with precision gaming. Wish I would have bought the extended warranty. Do better Microsoft.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Damaged on arrival.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box version on the controller. Website said in excellent condition. Lol. Probably should have actually looked at the controller before they gave it that rating. Side of it was damaged where it appears someone tried to open the controller. It doesn't charge either. Waste of my time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Sidekick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More sturdy and responsive than the system x included controller Ton of customizable options A little pricey but no regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Was a gift for Christmas for the oldest and he loves it. He gives the trigger locks a big thumbs up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox rite controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome. With back paddles that you can configure yourself. This has made me a true halo pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough controller, very strong and well built

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with this controller, well worth the money and trust me I’m pretty hard on controllers .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great makes gaming so nice. The new grip design is nice along with the new paddle design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there. I had the first one and this is a decent upgrade. Love the triggers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Left Stick failed, returned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a great controller. Mine had an issue where the left stick wouldn't register "up" fully. So I'd push up fully, and the app / game would only see half. This would be fine if this 'modular' controller was easy to open and clean/fix. Instead, it's sealed, so it has to be returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller would really recommend. Going to buy as a Christmas gift!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought open box and disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supposed to be excellent condition. Came with the controller not charger and some whit substance like paint on the inside. Buttons still in controller. Controller looked like it was thrown around in dirty.

    No, I would not recommend this to a friend