Customer Ratings & Reviews

I had and still use the original Elite controller (that one is now used on my desktop). This controller lives up to the reputation of the original and improves it. It's lighter yet more substantial when you are holding it. It has excellent battery life, and the feel of all the keys are mostly solid. I love the new size of the back paddles. Before I was always hitting them when I sat the controller down (which is a pretty big deal when watching Netflix or OneGuide video content). This one, I haven't registered a key press at all when I sit the controller down. Also, I love the charging stand. I keep the stand in my case and just charge when I'm not using it for a day or so. The case is a well designed accessory. +5 stars What I don't like, the built in batteries. I fear that eventually burn in memory will present as an issues, and I won't be able to replace the batteries -- Minus .5 stars. I also think this controller is priced too high -- Minus .5 stars. Other thoughts -- some have said the build quality is still an issue, particularly from units bought from BestBuy. I can say, I haven't had a single issue with build quality.

The built-in battery pack and grips are great. Charge lasts 1-2days with 5 hour play. The sensitivity slide bars below don’t seem to make a big difference. I would have liked the paddle controls as an option.

It’s an elite what do you expect 10/10 controller all around

While the controller is expensive, the build quality and customization makes it well worth it. Once you use this controller, all other controllers will feel like cheap pieces of plastic. They’ve finally fixed the bumper issue that’s plagued Xbox one controllers from the beginning. The amount of customization you have is incredible. You can assign a button to be a shift toggle that turns other buttons to become other buttons. You adjust your triggers to 3 different settings allowing you to pull the trigger faster since they’ll be less travel. You can even adjust the thumbstick tension. On top of all that it comes with changeable D-Pad, analog sticks, and paddles. All this is packed into a nice case that allows you to charge the controller. The cradle can be removed if you so choose and you can change the controller while playing by plugging the USB-C straight into the controller. Some people won’t like the fact that you can’t change the batteries but I’ve been getting easily 40-60 hours of battery life per charge. And on a final note, you can assign button profiles to the controller and can easily swap between 3 of them this time around instead of 2. There’s even a default setting so there’s technically 4 hot-swappable profiles. Overall I highly recommend this controller to anyone who enjoys gaming. I honestly think It’ll enhance everyone’s experience, even if there’s a slight learning curve for the paddles. I’d also recommend the Best Buy warranty. The standard warranty is only 90 days and if you’re gonna be spending $180 on a controller I’d spend the extra $20-$30 for the 2 year protection plan. While I haven’t had any trouble with it yet, I’ve seen some people online have problems with theirs.

Love this controller. Such a great feel in the hands and super high quality. Everything you want in a good controller.

I owned the original Elite controller, which I loved, and bought this on a whim while picking up my Series X. The weight and texture of this controller gives it a much higher quality feeling than the standard one. Its features including the ability to adjust the tension of the sticks, the included magnetic charging stand, etc., are awesome, however, like many mine wasn't flawless out of the box. I almost returned it due to my A button not working every time I pressed it (worked 7-8/10 times testing it), and I decided to fix it myself using the tape method. It's worked flawlessly since. I didn't want to gamble exchanging it for another one. I also priced out DIY modding a standard controller with a new shell, rechargeable batteries and stand, quick triggers, and more but it wouldn't have cost all that much less than this item when I bought it on sale, and still would have a few features missing. Overall I'm happy with it considering all it's bells and whistles, the feel vs the standard controller, and the sale price I bought it at, but 1 star subtracted for having to fix a brand new and still expensive controller.

This is the core model so it does not include the paddles on the back, they will need to be bought seperately. But for what i got it for, it works great and ill pick up the paddles another day.

Once you start using the Elite controller, the original xbox controllers start to feel like toys. I like that you can lock the triggers to different lengths depending on the game that you are playing. Very nice controller and nice color.

If you like tight sticks this controller is amazing it comes with tensioners but it still uses potentiometers so it is lacking in stick technology but they do feel great out of the box sometimes the Bluetooth can be a bit lacking and the bumper quality is a little lackluster but overall a great feeling controller especially if you like a heavy one.

What a great gift. This remote will never net you down.

Good controller! I only got it for R6 I used it for a min and it was good, but then I found another controller but overall I don’t regret buying it.

Very good controller very smooth and feel great .. my son loves the back paddles

Great product connectivity was perfect for eat i needed and i havent had to charge it yet

It’s awesome. Textured grips are comfy and the flexibly triggers are nice.

Fast , easy , got what i wanted .nice discount compaired to normal cost

Just hold this controller once and you’ll immediately feel it’s worth the money, truly. Everything from the grips, to the weight distribution, to the tactile experience of the buttons, triggers, and paddles, all feel absolutely premium. Regular Xbox one controllers will literally feel like junk in your hands from now on...sorry. Of course their are numerous ways to customize it. The brilliant magnet design allows attachments like the joysticks to come off like a dream yet stay firmly attached during aggressive use. The ability to literally dial in the joystick resistance, with the included tool, is just wonderful. I have even removed a joystick and changed the related tension mid-game it’s so easy! The different heights and designs of the joysticks all have real purpose and are genuinely appreciated in various scenarios. So is the changeable distance on the triggers...game changer. Then there’s the software. I have had many controllers that were customize-able with paddles (Think PDP etc). No software is more functional, efficient or effective than Microsoft’s own proprietary accessories app. Changes can be made easily, by almost any age group, and make gaming that much more immersive. Some say that owning this controller won’t make you better but it may make gaming more fun. I think they’re wrong. I think it does both. You ABSOLUTELY DO get a performance boost from higher quality instruments. Otherwise LeBron James would wear slides and Yo-yo Ma would play a washtub bass. Just get this thing so I can stop mixing metaphors- it’s expensive but you’re worth it...and so is this wonderful controller! Happy Gaming! Stay safe - Be kind

This is my second one, and while it’s a great controller with outstanding features and battery life, I’m not sold on the longevity. The left bumper on my old one became unreliable and I hadn’t bought the protection plan on it and it was out of warranty. Since we’re now Best Buy Total members, the 2 year protection plan is included so I feel better about buying another one now.

From my grandson - I love the elite series 2 controller! The case it comes with works really well and is very high quality and protective. It's very convenient that I can charge it in the case. The charger is very long to and can be used while playing. The buttons and customizations are very cool too. It adds a different feel to gaming when using the extra buttons and customizations. 10 out of 10 controller!

Best controller. 200 well sent. Just got another one.

Thought it was great bought as a open box however I later found out the left analog assembly that is soldered to the board is broke so unless i find another one and manage to solder it to the board successfully it's toast.