Customer Ratings & Reviews

Open box $91.00. Nothing wrong with open box especially with Best Buys ratings of the pre-owned products. Customer get something they want at a cheaper price than retail. If it’s not to your liking they will still let you return the item.

Awesome controller. I love the sturdy feel and being able to customize a ton about it. Especially the tension on the sticks.

Bought it for my son for his Xbox. He loves it. seems durable.

Love these controllers! Only downside is stick drift after a year or so.

Great controller, recommended upgrade ocer the factory xbox controlller

Good controller! Could be a user issue, but much heavier than PS5. Wears on my knuckles, BUT it’s pure quality.

I love this controller and I've been through a couple. For me it's less about the panels than the sheer weight of it which seems right in my hands for all the gaming I do. Elite controllers have earned a reputation for falling apart over time, especially having sticky buttons, rubber grips that unglue, etc. Best buy has made this so easy with their two year protection which I definitely bought this time on both the controllers I bought. And I'm glad I did because about 15 months in I'm about to bring mine back to the store. Because there's nothing worse than having sticky buttons on a dragon's about to decimate you.

Excellent condition works 100% as expected. The open box option is something I will look for going forward!

Love the controller. I have had everything except the scuff controller. I am a heavy gamer and use the controller for games like Fortnite, destiny and gta5. The response is snappy and I can change out the joysticks at any time depending on what game I play. The p1-p4 buttons on the back are comfortable and even if you drop it the don't fall off. The settings for the controller on the Xbox are simple for anyone to understand and yet as complicated as you want it. You can adjust the curve set presets for different games and many or other people. I only gave it 4 stars because the click on the left joystick just went out on me. I have been gaming for 5 months between me and my 3 kids for probably 5 hours give or take and it held up better then any other controller I owned. It is covered under warranty so I am getting it fixed but I would definitely and I am going to buy another.

I have bought 2 of these controllers within 4 days of each other, both of them from Gamestop brand new out of the box. Unfortunately both of them were plagued with the same problem. The A button would not register 100% of the time as I discovered while playing Halo. My character would not accurately jump. I went into the controller settings on the dashboard of the Xbox to watch the button feedback while the buttons are being registered. The A button would appear when pressed and disappear while also pressed. All of the other buttons would remain registered and appear on the screen. The A button was the only issue I had with both of these controllers. I'm hoping I was just unlucky and purchased a bad batch. Its a very comfortable controller.

Good responsive controller, Hardly any problems. Had minor jam with d pad, but easily fixed

This controller took time to get use to but once you get the hang of it it makes game play so much easier

The elite controllers have come such a long way! They seem to be made much better than the original ones years ago. So far, it's been great and not needing batteries has been a huge plus!

amazing controller love the colors and great grip on it

I recently purchased the Xbox controller, and I must say it offers exceptional build quality and premium materials. The controller feels robust and comfortable in hand, and the adjustable trigger settings enhance the gaming experience. The included case is a nice touch, keeping it protected on the go. However, my experience hasn't been flawless. I've had to return it a few times due to joystick drifting issues, which is quite frustrating. Additionally, the controller comes with a premium price tag, which may be a deterrent for some buyers. In summary, the Xbox controller boasts impressive build quality, materials, and design, but the recurring joystick drifting and the high cost make it a mixed investment.

The Microsoft Elite Series 2 Controller is hands down the best controller I’ve ever used. The build quality is solid, the adjustable thumbsticks and trigger stops make a real difference, and the paddles on the back are a game-changer. The battery life is great, and it just feels premium in every way. It’s not cheap, but if you game a lot, it’s 100% worth it. I love it.

It was a great find . Staff was good at pick up. It was easy in and easy out . Thank you

Ever since being able to afford one, I have always used these. The reason for the four-star is that I know in six-seven months I will need top use the warranty support for stick drift or a broken bumper. The reason why not three or lower, I have total rewards and BestBuy is good with replacement controllers.

Last about a year or so, very good controller though

My right joystick started to drift after about a month of use :( The weight, paddles, attachments, and accessories are all well made and felt great to hold however!