Customer Ratings & Reviews

Took me a day or two to get used to, but now I will never go back using a regular $59.99 xbox controller. It's a great remote, especially when you can charge it and not buy batteries. The price is a little too bigh but usually, they have them on clearance, which then brings it to a fair price for what it is

Had a really bad NSW controller and replaced it with this one. Simple, robust and comfortable.

It was a great controller, very smooth and precise just exactly what I was expecting and what I needed, love it.

I’ve had three of these now and each one has had the RB button fail. I love the weight and feel of the controller but I can’t say it’s worth the price with this major flaw.

Love this controller. I’m not a hardcore gamer but nonetheless this controller is a far superior version of the one that comes with the console. Showstopper.

Works for about a year then gets very bad stick drift

The first thing I noticed is the ruber grips are better designed, it appears they may have fixed the issue that the series 1 controller had with the rubber grips beginning to peel off after a few months. The extra third slot for saving custom controller configurations is nice and the back pedals are now shorter which makes it feel more comfortable in your hand. With the series one controller I always had to take those paddles out if I weren't using them because they would prevent me from gripping the controller the way that felt comfortable for me. The adjustable tensioner for the thumbsticks is nice as well, and the battery does last a decent amount of time before it has to be recharged. The only downside is the fact that the battery pack is built in and cannot be removed. Overall the quality seems to be much better and it has a USB-C charging connector which is better than the old USB-B that the series 1 controller used, which you had to be very careful when connecting the cable; it could only connect one way and made it feel like if you weren't careful you might damage the connector. So far I am very pleased with my purchase.

Nice feeling controller but does suffer from either stick drift or sticking buttons. Get the best buy warranty and every year or 2 and you can just get a new one for i think $50

Very good, exactly what I needed. Was an open box and it is still great

After months of use I would say that was disappointing a little for the price. I only bought this when I had extra cash and wanted to test a "premium" controller. Control response time was really good, the case is good, alongside the ability to customize anything about the controller. However where it fails is the extra paddles of the controller and even if it's removable. It kinda leaves opening in the back of your controller. Leaving it exposed to dirt and oils from your hands. For people who grew up in the old Xbox era controllers the paddles get in the way more than an added benefit. Otherwise good controller but just a preference issue.

Great controller to play games on an XBox or like I do on the computer. Handles well and very confortable. No issues here.

So far the best premium controller i have, lets see how it fares for a few months

Love this controller. Have been wanting one for a while and I finally just ordered it. Makes gaming on a console a lot easier.

This controller is an excellent controller, and was very long lasting!

Excellent customer service and great controller. Slightly more expensive than I would like to see but I don't regret the purchase at all.

This is the 2nd Elite controller I got within 6 months and the joysticks are sticking again to the point you can't play. For the price, this is a complete joke. It's not a BestBuy issue, but a manufacturing issue. I don't like that I had to pay for a warranty twice ($120) to make sure I can replace again. At this point, I don't want another controller, I just want my money back. Not worth it, look at something else.

I love how smooth and clean the controller feels amazing quality and works as expected! Will purchase again and will recommended.

Great controller. The rubberized grips feel good in your hands and it has a very well constructed, sturdy feel to it. The battery life is very long. The case and the charging cable are well built and a very nice touch. I like the fact that Microsoft gave you different sticks to swap out with convex and concave tops, depending on your particular preference, as well as one thumbstick that is taller than the others, for more precise and quicker movement. And that they are attached via magnet is very cool and works great. Then there are the underside paddles for your fingertips, which at first are difficult to get used to, but once you do, help out so much so that you dont have to lift your thumb off the right stick when crouching, interacting, reloading etc. Game changing. The only reason I dont give this controller 5 stars is because around 11 months after owning, both sticks now drift. Do yourself a favor and buy the extended warranty.

Great FPS purchase, but the paddles on the back are worth it. The linger sticks youd want to use for precision aim. Be wary of your LB and RB, most elite controllers' bumpers can be built a little weak

Works very smoothly with windows devices and the steam games application. Pairs easily and works seamlessly.