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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16636 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 16,636 reviews
  • Rated 5 out of 5 stars

    Wonderful Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great controller with fantastic settings and great hand grips. 10/10 would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary evil

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to switch out your paddles to the new controller, but you can't switch out the joysticks from the older elite 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and is high quality. Love the way it feels in my hands and so far have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent replacement core

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for if you already had a fully-kitted Elite controller that was starting to show signs of wear of Stick-Drift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top tier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the upgrade if you are playing FPS titles. Quality is top tier, however the grips are still not the best. Microsoft should take a look at using similar material that is used on the Scuff controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, Exchangeable buttons, paddles and sensitivity curve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Xbox controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever played with it’s extremely comfortable in the hands when playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller-open box

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box and it has been amazing. Controller is a great upgrade over the standard Controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the paddles are really nice to keep action on right thumbstick. only reason one less star is the controller is too small. since the original xbox I have not found a controller that fits in my large hands. controller is very solid and customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well structured controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller looks good , feels good , I love the metal finshes to the controller , but i would recommend getting the paddles as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digging the new features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two original Elite Controllers. I enjoyed the feel and the features but had quite a few issues with the bumpers on my first one and the second one I had started having issues with the left stick drifting a lot. Since I had the warranty plan I brought it back and upgraded to the Series 2, It feels like they upgraded the shape and it feels better than the one. The grips also feel better and seem like they have less chance of peeling off as it did with my first Elite. The shape and placement of the top paddles feel better. My favorite new feature is the extra setting on the triggers. Great for FPS and other games where it's nice to just have a quick click rather than a long pull. I also recommend the Best Buy warranty with a controller this expensive. Sure it's more expensive on an already expensive controller but paying the extra money now is worth it to be able to upgrade to a new controller down the road if needed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on upgrading to the new Xbox Elite Wireless Controller Series 2. We're delighted that you're enjoying its updated features and comfortable feel, too. Thank you for sharing your experience, and we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    It's great, but overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, but I feel like it was overpriced, even though it's being sold as a premium product. I really like the extra buttons on the back, and the fact that you can reprogram all the buttons. The extra long thumb stick is nice for extra precision. It feels good in the hands. It's heavier than the stock controllers, but not so much that it gets tiring to hold. The adjustable trigger travel distance is cool for shooters where you have to react quickly. The rubberized hand grips feel nice and keep my hands relatively cool. It comes with a nice zippered travel case with a built-in charging dock that can be used while it's in the case, or it can be removed from the case and used separately to charge the controller. I don't plan to take this anywhere, but I keep it in the case, next to my TV. I leave it closed, but unzipped, so it's still easy to access, but it keeps it from getting dust on it (I don't get time to play as often as I would like) Overall, if you play a lot of Xbox, it's probably a worthwhile investment.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to get your perspective on your new Xbox Elite Wireless Controller Series 2. We're glad that you feel it's a worthwhile investment for frequent Xbox gamers, and that you're enjoying its many customization features and comfortable grip. We hope you win a lot of gaming matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product delivers on all its promises. I love the rubber grips and the back paddles. It is just a really solid controller and I really like playing with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultimate gaming controller definitely my go to controller for gaming with the stick tension adjustment and back paddles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best controllers of all time i suggest it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure it’s worth the price tag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for Call of Duty but it’s not much more useful to me than a standard core controller. I only use 1 paddle for jumping/climbing. The deadzones need to be set at least 0.08 for the drifting to stop (this is a major issue in games where you can’t change the deadzone values.) Having all 4 paddles on is extremly uncomfortable and you’re bound to accidentally reload or swap weapons in a gun fight. Good news is they are removable. I have already had bluetooth issues with it on PC so I keep it plugged in. The trigger locks are kind of cool especially for semi auto weapons. If you find a use for all the features comfortably, this will work for you. I will probably be returning this in January.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Extremely smoth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect when it comes to performance, the only thing i dont like is that it did come with a case and extra parts like the gen 1 had... other wise its perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was a surprising gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife surprised me with this controller, after my Elite Series 2 right bumper took a crap on me. My only complaint is that the A button is a little stubborn. Other then that I really like this controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and sturdy, a few things that would need improvements would be a removable joy stick because they seem to loosen pretty bad and the tightening sometimes its either too tight or too loose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in the hands. Battery last a long time makes gaming a lot better

    I would recommend this to a friend