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Customer reviews

Rating 4.4 out of 5 stars with 16639 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 16,639 reviews
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller the elite controller always feels better than the base controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons feel great. Also being able to change the 4 Back Buttons to whatever you wish allows you to pull of some crazy stuff in shooters and well as fighting games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best console controller out there. I’ve had this controller since the first series released and can’t imagine playing witjout one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller, with the warranty

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the white controller with accessories, so I got the accessory pack on the side. No drift issues yet, but I’m confident my total tech warranty will save the day if need be.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller never let me down. never had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New after 2yd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lasted now almost 2 years still feels almost new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feels much better than Standard controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROS * The overall feel is much better than the standard controllers * the ABXY paddles are great to use as long a you get used to actually using them. The only time I don't use them is when I have to have a finger on a button to tap fast several times in a row since thumb speed is much faster than trying to press the paddle button with middle or ring finger. In most scenarios is gives you the ability to keeps your thumbs both on the thumb-sticks while being able to press ABXY. * replaceable thumb-stick grips is nice. CONS * The thumb-sticks wear out after a while and then start to have drift issues or inaccurate movement. This can be fixed by refurbishing the controller to have new thumb-stick part on the internals but that either needs money or skills to do. * my first 2 elite controllers lasted about 2 years each before I started having thumb stick issues. Both issues were on the left stick used for movement. Will be curious to see if this one is any different. * expensive

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts on your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its comfortable feel and customizable features. Every Xbox controller comes with a 90-day limited manufacturer's warranty so if you do run into an issue with it, please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of the controller is much better than the first generation. Buttons and controller feel premium. By far the best controller I've ever used. We now own 3 elite controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd time is the charm...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t get me wrong 5 stars all day, but there is a quality control issue. It took me 3 elite 2 controllers to find one that didn’t have an issue with the A button sticking. Now that I have no issue I love it. It is everything you wanted the elite to be. Being able to make the the trigger button as quick as a mouse click really makes this a much more competitive play up against a keyboard and mouse.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, though we're also sorry the first couple had issues. If you happen to run into any problems with it in the future (and we certainly hope you don't), please don't hesitate to contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. It is expensive but worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wordless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing upgrade just from a regular controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THIS CONTROLLER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this controller! The controller has some weight to it, which I like. The paddles and d-pad are made of metal and very sturdy. The stem of the sticks are also metal. The paddles, sticks, and d-pad are easy to switch out, no tools needed. Programming controller is super easy using the app on the Xbox or computer. I have smaller hands and the position of the paddles that come with the controller aren't bad. I have switched mine out to use the scuff ones and the difference is marginal between the two. If you need to feel the click of the paddles (I personally don't care about that clicky feel) then switching to the scuff ones is for you. I am pretty rough on my controllers and so far so good. If you are in the market for a premium controller then this one is a great option. I wouldn't pay any mind to the bad reviews they probably just had a bad one, which happens in manufacturing. I had no issues connecting it to my new Series X and it works flawlessly. Get this controller you won't be sorry

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear that you love the design customization options. We hope everything continues to work flawlessly!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Best controller on the market!!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Original Elite and the Series 2 for years. By far the best controller on the market for me. Everything is extremely high quality, and i believe there is no comparison. Even the weighted feel, feels premium and durable. Its hard to find paddles on other controllers that are as comfortable as the Elite, especially with 4 paddle. So much customization you can do to give you every gaming advantage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my grandson and he says it's "Fire" The difference between this and amstandard controller is like night and day

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 4 out of 5 stars

    Great controller

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller simply returned it for the regular elite 2 with the case and paddles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Pro Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and materials. I like the feeling of the buttons as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Make sure you ask before you buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but when you buy a used item they do have drift and the store can’t fix it beside replace the controllers, over and over until maybe you get a controller with a little or just a tad bit where it is unnoticeable drift on the controller

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stick drift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is amazing until it starts having issues. I've had mine for a month and its got stick drift in the right analog. The RB button will register twice when pressed once, sticking buttons, its sad. I love this controller but it would get 5 stars if it was built with better quality internally.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry there's an issue with the right thumbstick on your Xbox Elite Wireless Controller Series 2. Since you're within its limited manufacturer warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, awesome xbox series x/s Controller. Highly recommend it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money over the other controllers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the "High end" controllers, this one ranks best for functionality and ease of use. The extra bits for the button re-mapping and trigger stops, along with the joystick tensioner make a difference in game

    I would recommend this to a friend