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Customer reviews

Rating 4.4 out of 5 stars with 16648 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 16,648 reviews
  • Rated 5 out of 5 stars

    Great upgrade for casual and competitive alike

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much nicer than stock controller. Custom profiles are a game changer. Takes some getting used to utilizing the paddles but they come in handy in shooters and from software games (dodge roll, jump, heal). All of the materials and options are very nice to have. I recommend buying the service plan as many reports online state the controller can become faulty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid build heavier the the standard Xbox controller. Customizable to your ply style with 3 different setup settings. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade my normal XBox controller to this, and it was definitely worth the money. First, it has a jack for any headset rather than just the funky XBox headset. Having the paddles on the back is still taking some getting used to, but it helps you keep both thumbs on the joysticks. Adjusting the trigger pull is something I never thought about, but it has improved my gameplay. Overall, it is much more expensive, but a major upgrade from the original XBox controller. The only downside is the lack of customization. Fortunately there are some wraps and cases you can get aftermarket to truly make this controller your own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a better controller than what came with the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally don't think I could game without this controller anymore. I'm hooked and dependent. Bought it for the paddles to be able to keep my thumbs on the sticks for Call of Duty Warzone and it does exactly that. Takes a bit to come around to using the paddles. I only use the two small back paddles for jump and slide, my brain can't comprehend four of them lol. But honestly, so worth the money. I see people complain about the series 1 controllers and maybe even series 2, I've had zero problems. The additional thumbstick sizes, the standard d pad, charging dock, case, customizable setups, wireless aspect and just the weight/grips make this controller awesome. It's seriously so crucial.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the analog sticks, they have 3 adjustments but all feel a bit stiff for what I'd prefer. Otherwise its a phenomenal controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awessome controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works perfectly no problem only thing i wish they still came with the paddles and carrying case like the older elite series 2 did other it was worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller I have ever owned

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title says it all... although this was a little more than I planed on paying for a controller I do not regret the purchase one bit. The only slight complaint is that it is pretty heavy and you start to notice during longer gaming sessions. The weight speaks to the quality of the build it does not feel like a cheap piece of plastic in your hands. I use it for gaming on my PC, getting it initially configured was a breeze and I have had zero issues with reconnecting or any issues with disconnects either. Love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left thumb stick doesn’t click very easily… poor designing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Open box controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little skeptical at first because it was open box. No problems whatsoever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid controller with some flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. Wish it didn’t have stick drift often. I go through 3-5 controllers every year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Excellent Condition Pro Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works awesome and looked brand new. I've had no issues gaming with it and it makes game play super smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable remote for those with heavy hands. Options to increase or decrease resistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. Comforatable, responsive, and easy to set up with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall best controller out there. I love the changeable d-pad and thumb-sticks and the grips on the sides are nice and comfy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent b-day gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. Got it as a birthday gift just as my previous one was quitting on me. Wife was able to order and pickup with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played with regular controller my entire life and swapped to this and let me tell you - BUY IT! Huge difference in my performance and it’s super easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the original Elite controller and I LOVE it but I gave it to my wife when she started playing Xbox more. I got this one and somehow love it even more! - The paddles are a little smaller, which helps if you have big meat hooks for hands like I do. - There's no more nasty green under the swappable parts so you get a really blacked out look - The swappable profiles are AMAZING if you play different styles of games. I currently have Assassin's Creed, first person and Skyrim profiles. - The hair triggers are now variable and help a lot with those split second reactions - It comes with a charging dock and you can even charge it while it's in the carrying case thanks to a small passthrough grommet. - The wrap around grips are MUCH nicer than the gen 1 elite controller. No more hand sweat buildup! I can't say enough nice things about this controller and it's worth every penny if you're a big gamer!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kyle,

      Thank you for the recommendation! We're thrilled that you're enjoying your new Xbox Elite Wireless Controller Series 2 even more than the original. It's great to hear that you're a fan of its improved customization features, updated design, and rechargeable internal battery, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Controller review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller overall, have had one before and enjoyed as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew what the hype was for these expensive controllers until i finally bought one! The grip is better, and the material feels more premium! If you are hesitant on buying this controller dont wait go ahead and buy it!

    I would recommend this to a friend