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Customer reviews

Rating 4.4 out of 5 stars with 16648 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 16,648 reviews
  • Rated 5 out of 5 stars

    Boyfriend is obsessed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He is in love with this controller, so glad I got it for him. Now he never wants to use a regular controller again. I like how it comes with the hard charging case and that you can change out the buttons. Pricey but worth it in the long run.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Peggy,

      Thank you for letting us know how much your boyfriend is enjoying his new Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its charging case and customization features, too. We hope he has a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Official

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A true elite controller - id advise anyone grab this one if your thinking about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, I prefer this over any scuff! plus the warranty is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Elite Until Broken

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 controller feels like quality the first time you hold the controller. The grips are comfortable, the interchangeable sticks and D-Pad make you feel that the controller is designed for anyone. The paddles add even more customization than the average gamer knew they needed. With features like this how could this controller be rated any less than a 5 you may wonder. Well lets just say that the experience is "Elite" until the controller falls apart, literally. The Series 2 was my second go at the Elite controllers from Microsoft and at first I fell in love again and forgot how my original elite controller broke. However after nearly a year of using the controller my left stick's button (LS) was no longer operational. I made due by making my paddles the LS and RS buttons and have grown accustom to utilizing those. Then the second fault occurred, my left bumper no longer registered. Now I could've just thrown in another set of paddles to get me by, but the paddles aren't meant to replace broken components. So at the end of the day, the controller truly is a fantastic experience and changes the way I viewed controllers. However I am 0/2 with working Elite controllers, I had insurance on the controller via GeekSquad so I did swap it out for a new one. Just buyer beware on the fragile nature of the controller. Highly Recommend Geek Squad insurance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Controller!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this controller. I already have an elite 2 and wanted this for my PC. Great battery life. Only have to charge once a week and I play everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, Responsiveness missing in previous models, honestly a premium controller, can't wait to see how the hall effect sticks handle 1,000 hrs of gameplay then I'll update my review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller for the win

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox elite controller definitely is the step up every xbox gamer should be given the gift of, from being super comfortable to ultimate customization on textures to the controls, even the 4-paddle trigger backing to the controller is next level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great so far. No stick drift and responds quickly. I really like that we can charge them while we are playing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best controller on market but is not consistent.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv'e tried just about all the top brand controllers and the Elite Series is in my opinion the best for high level gameplay. However, The life span of these controllers are very short. I have owned about 3 of these and eventually the controller will experience a manufacturer issue. Sometimes, the LB & RB buttons will give multiple inputs or not even execute the command when pressed. The same issue was experienced on all 3 controllers and not very helpful when you send them in for service and they return to have the same problem. Microsoft really needs to fix how they make these controllers and run better test to prevent these things from constantly happening. Best controller, but will probably malfunction eventually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Nice Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been meaning to get this for a while, and was able to get it on sale, and I’m glad that I did. This is a nice upgrade from the original controller, and I would certainly have gotten this sooner!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this controller, just beware that if you play a lot of games some of the buttons wear out. So it is best to get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The elite for a reason

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a couple of different xbox elite copies from other brands, but nothing beats this thing. I loved my razor, but the elite feels and performs better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool controller very nice feel to it. Nice to have an option to buy controller without the accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    buy this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the little nuances with this controller really help. Improved my COD game by quite a large margin

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Probabaly the best thing available, but not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a total love hate relationship with this controller. I had my Elite 1 for about two years and it worked great but eventualy the Y button failed and the stick drift was so bad that I upgraded to the elite 2. I also bought one for my 9 year old at the same time, within a few weeks my bumper started failing and stick drift was immediate, It has never not drifted, luckily I play war zone so I just adjust the dead zone and it has no affect in game. Unfortunately I didn't get a warranty with that controller so i bought a second one this time from Best Buy so I could get the warranty. Ironically the one that I got the warranty for has held up great with no problems except it also has stick drift...........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True gamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the self charging option. I was due for an upgrade and this is a beast. Love the heavier feel and crisp controls compared to old elite and especially the standard controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a gift. The recipient absolutely loved it, makes playing games much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily my favorite game controller out there. Easlily interchangeable with xbox and PC, very long battery life, durable, some customizable parts, and great carrying/charging case. I did have to replace it recently though due to RB button failure. Even with it's extensive use, the failure happened a bit sooner than I expected. These things are pretty well built. Don't think I can ever go back to regular controllers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some stick drift but still a great controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the price and quality is great

    I would recommend this to a friend