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Customer reviews

Rating 4.4 out of 5 stars with 16669 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 16,665 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son was very happy with it on Christmas morning. Uses it alot!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great full function controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series 2 is more ergonomic then its predecessor. The paddles are a little smaller making it much less likely to accidentally hit a button while setting the controller down, the rechargeable battery has great life, 3 settings for trigger pull for more control and also the joystick tension is adjustable. Buttons can be remapped to suit what u want to do. All in all.. Great controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Scott,

      It's great to hear that you're enjoying how much more comfortable and ergonomic your new Xbox Elite Wireless Controller Series 2 is. We're also thrilled that you're happy with its rechargeable battery. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best controller ive ever used!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I game everyday for a long time and the controller has always gave me the best performance! I was really iffy about buying this one because the series 1 did not last and was messing up all the time. I got this with the 2 year protection and was happy with the feel and durability of the controller. recommend the protection because you never know when these things can go bad!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Johnny,

      It's awesome to hear that Xbox Elite Wireless Controller Series 2 is the best controller you've ever used. We're glad that you're enjoying its comfortable feel and durability, too. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    Elite series 2 core controller

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for a great price, it feels and looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Quality control issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hit or miss with quality control on these but when they work they’re leagues better then the standard Xbox controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Improved on what the first generation offered

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. I bought the first generation when it came out and a Geek Squad warranty (which was, and still is with any gaming peripheral, a necessity) and had to replace it multiple times. This controller, however, they improved DRASTICALLY on the quality. Same great features as the first generation, just updated and perfected this time around.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Controller for customization!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the original elite series controller and this series 2 by far is the best Xbox controller yet. Built in battery so you can charge via charging dock via USB C and it has new customization on the triggers and the response time is excellent. It also has new grips on it and before the previous version used to peel after some time. If you are a true hardcore gamer I strongly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you consider the Xbox Elite Wireless Controller Series 2 to be the best Xbox controller yet. We're glad that you're a fan of its built-in rechargeable battery and updated customization features as well. Thank you for recommending it to others, and we hope you have a lot of fun with your new Elite.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Quality controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy build, solid controller. Comfy to hold, just pricey

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! Had a modded controller before this one and the buttons started sticking. I’m not a fan of the big paddles on the rear of the controllers so this worked out great. I love the feel of the rubber on the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST GAMING CONTROLLER EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming controller. And the staff at Best Buy was very efficient and friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feeling controller but does suffer from either stick drift or sticking buttons. Get the best buy warranty and every year or 2 and you can just get a new one for i think $50

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift for husband

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift for husband couple years ago i I think. He likes it a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's was really good.... except

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After months of use I would say that was disappointing a little for the price. I only bought this when I had extra cash and wanted to test a "premium" controller. Control response time was really good, the case is good, alongside the ability to customize anything about the controller. However where it fails is the extra paddles of the controller and even if it's removable. It kinda leaves opening in the back of your controller. Leaving it exposed to dirt and oils from your hands. For people who grew up in the old Xbox era controllers the paddles get in the way more than an added benefit. Otherwise good controller but just a preference issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Showstopper

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. I’m not a hardcore gamer but nonetheless this controller is a far superior version of the one that comes with the console. Showstopper.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Worth it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this controller on the word of my teenager….He knows his stuff!! The controller isn’t even the best part! The extra paddles and extended charging cord definitely make this a worthwhile investment. Customization for what you prefer is what makes this a worthwhile purchase :)

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great hardware, quality problems: buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, this is a fantastic controller to game on. The customizations, and weight / feel are as good as it gets. But the mechanical design is flawed. We bought three (2 elite, 1 elite 2). Elite thumb sticks have all failed, 2 we bought plus one replacement. elite 2 failed on right bumper, and left small Button by d pad.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your thoughts on your Xbox Elite Wireless Controller Series 2. We're sorry to hear that you've experienced issues with it, though. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so if it's still within the warranty period we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Premium All the Way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with this controller! I didn't like the grainy feel of the controller that came with the Xbox Series X, so my friend recommended this. I was hesitant because of the price but Best Buy had a good price on Open Box and I had to go for it. No regrets. This thing feels premium and works great. I'm never going back to the basic Xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the elite series 2 controller so much better than the previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is everything i needed and more. Super sturdy, long battery life, trigger limiting feature, wireless. Very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. Easy to take apart and clean.

    I would recommend this to a friend