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Customer reviews

Rating 4.4 out of 5 stars with 16674 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 16,674 reviews
  • Rated 5 out of 5 stars

    Your new favorite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you start using the Elite controller, the original xbox controllers start to feel like toys. I like that you can lock the triggers to different lengths depending on the game that you are playing. Very nice controller and nice color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, haven’t had any complaints. Good item

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Nice controller get the extended warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but had to replace it when it got the dreaded stick drift. Get the extended warranty. You can thank me later.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for xbox and pc wish I would have purchased sooner

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Best Buy Employee

    Rated 4 out of 5 stars

    Great!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colorway looks better in person, but the feel of the controller is great! Main thing is you have to order the accessories separately. But if you just want a good feeling controller without the extra bells and whistles, it's great!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Spendy but worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back paddles are amazing. Ability to change to 360 grips is great. Good software to customize

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller - aesthetic and functional. Love the charging case. My RB sticks a bit after a year or so, but no stick drift like others have shared. Happy I bought and can never go back lol

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    It’s Alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really worth it got stick drift insanely quick but still a very solid controller battery lasts an insane amount of time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The ultimate controller for fps

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost everything is customizable! The thumbsticks can be changed out. The tension of the sticks can be adjusted. The D-pad can be swapped. The four paddles on the rear make custom button mapping amazing for Call of Duty and other gaming applications. The battery life is up to snuff as well. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Better than Generation One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the first generation Controller. The improvements to the trigger locks are fantastic. The control sticks seem more responsive and have adjustable tensioners. I haven’t figured out the shift function in the app yet, but from a cursory inspection it appears there is a greater degree of customization options with the buttons. The docking station is the greatest improve,ent, no more breaking the USB input.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you're a fan of the improvements to the Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its updated design and enhanced customization features, too. If you have any questions about how to use the Xbox Accessories app to customize your controller, Xbox Support may be able to help here: https://beta.support.xbox.com/help/hardware-network/controller/use-accessories-app-configure-elite-controller

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I’m glad Microsoft decided to sell this without the case for cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, recommend for first person shooter games.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Huge upgrade from standard Xbox controllers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller overall, got it for my series x. Love the hair trigger and customization features. Expensive but truly feels like a premium controller. Only downsides are that Microsoft will likely introduce a series 3 soon that incorporates haptic feedback, adaptive triggers, and the share button that is currently on series x controllers in order to compete with the incredible dual sense.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the upgrade to the Xbox Elite 2 Wireless Controller. Thank you for sharing your experience with us.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller! Looks great and feels great when playing. Love the extra features on this advanced controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance and very low lag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is a gamer, he was so bliwn away when i gave it to him. He said it was the one he's had his eyes on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for fps

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than standard controller. Couldn't live without my paddles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that your new Xbox Elite Wireless Controller Series 2 has improved your experience playing first-person shooters. We're glad that you're a fan of its back paddles, too. Thank you for sharing your experience and we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best thing you can get for ur Xbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best. Weight is good and fits well in hand. Triggers in the back are well placed and work well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy BF

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my man for his bday and he loooooves it, his friends that have come over and tried the controller have said what a difference it makes VS. the regular one. He usually just plays COD

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Controller is great but prone to breaking

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definetly the best controller out on the market however this is the 2nd controller i bought and i decided to get the protection plan on this one and once it broke best buy was not able to send me a new one... i jusy wastee my money on a payment plan i wasnt able to use?

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Still worth the hype

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Elite 2 we have purchased. Let me clarify, this is the second one in addition to one already in the household. After purchasing a series X several months ago, my wife got addicted to Fall Guys and a couple other games. One night after I was done playing, I forgot to move mine back to the computer and she started using it, then flat asked me why I bought the good one for myself and left her with the stock Xbox controller. Mind you that I already had one for over a year for PC use. So, after my positive time with one, I decided to get her one too. This controller is amazing and by far the most customizable "pro" controller software wise you can get. While some complain about button issues, I have never encountered this on any that weren't from a resin issue (I mod controllers on the side and this is the most common reason for issues. The resin mold sometimes has excess on it and leaves dust from usage, preventing a click from the A button, and LB/RB. A simple cleaning restores full functionality 99% of the time). Can't wait for the new one from MS coming soon.

    I would recommend this to a friend