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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16694 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 16,694 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge difference from the standard controller. Heavier and feels better to use. Also like the customizable buttons and accessories!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My overall favorite controller. The weight, the paddles and feel of the grips make this, for me, the overall best console controller to use.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Just wow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like the fact that i can personalize this things soooooo much. feels great in the hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Remote and Worth the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons are smooth and work great. The grip of the remote is comfortable for my small hands and my fiances big hands. I am excited to look at the interchangable parts.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Excellent when working.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d give it a 5 if I hadn’t had to replace it 3 times. These controllers are prone to random buttons failing. Get geek squad warranty. When it’s working it’s a… game changer (I’ll see myself out).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable and durable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remappable buttonscand paddles! More color options would be nice

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Pro gaming controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best game controller I have used yet, major feature set. Solid feel and performance

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Controller review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good controller, I like the customizable triggers and button layout

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Xbox controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn’t actually intended to buy the elite series 2, but I was having issues with one of my joysticks on the elite series 1 controller. I learned it would be nearly the same price as buying the newer model to send in the old one for repair, so I went ahead and ordered the series 2. The controller feels great, just like the series 1, but the battery life is incredible. Highly recommend this controller!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thanks for recommending the Xbox Elite Wireless Controller Series 2! We're glad that you're enjoying its comfortable grip and long battery life, too. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller paddles and adjustable sticks are nice features. Its costly but a very nice controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a step up from the legacy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love that this controller is finally rechargeable, although being able to charge in the case doesn't always work. Also, my hands seem to sweat more when compared to the series 1. Overall great design and comfort. I also love having different analog options and even though i haven't used the tool to adjust the analogs im intrigued, but leary of messing with them.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Dave,

      We're glad to hear that your new Xbox Elite Wireless Controller Series 2 has been a step-up for you over the original. It's awesome that you're a fan of its built-in rechargeable battery and updated design as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller and nice price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this store because it is great price and easy to return if case you need it, about this controller it is nice weight and fits in hands nicely. I like the position of all the buttons they are easy to reach and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Heavy, but responsive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though its a little heavy of a controller, its probably one of the best controllers ive ever used because everything is so crisp to the tough.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    The best customizable controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most versatile controller there is. Easier customization than other controller and the memory slots are saved to the controller using the X-box accessories app.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of a customizable controller, but this feels out of my league honestly. A+ idea with C execution unfortunately. A controller with this price has to be perfect. It really wanted to like this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gen 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the gen 1 for a long time. They definitely improved the gen 2 would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TRUE UPGRADE to the regular controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 of the regular xbox wireless controllers... they served their time & purpose. BUT when you open the packaging up and see/feel this bad boy....oh my what an upgrade. The case/charging station setup is pure genius. Also you Can remove the charging base from the case.... But why? The cable goes in through the to of the closed case and your good....chargin

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Josef,

      Congrats on upgrading to the Xbox Elite 2 controller! We're glad that you're enjoying it, and hope it helps enhance your overall gaming experience.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller. Has very good grip, you get paddles and many more.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Sturdy well made controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable sturdy controller. I have heard complaints about stick drift, but the 2 I have had didn't have any. Also, if you do have stick drift, you can always adjust it in the device settings on the Xbox. I tend to set the paddles to the joystick clicks as it seems more natural to click things this way. I have to admit, it is a luxury item, but if you play a lot, it is worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are happy with your purchase and are enjoying the customization options. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty displeased. I bought this on January 2024. Couple years back I bought the Elite series black controller and it started going out so I figured I give this one a shot since it was cheaper. First and foremost it does NOT have all the additional buttons that the other controller has. Moreover, within a month of owning this controlle. For a $130 controller I expect something thats going to last abit longer than 2 months. Overall, get the black Elite. Not this hunk of junk.

    No, I would not recommend this to a friend