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Customer reviews

Rating 4.4 out of 5 stars with 16697 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 16,697 reviews
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Worth it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this controller on the word of my teenager….He knows his stuff!! The controller isn’t even the best part! The extra paddles and extended charging cord definitely make this a worthwhile investment. Customization for what you prefer is what makes this a worthwhile purchase :)

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Premium All the Way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed with this controller! I didn't like the grainy feel of the controller that came with the Xbox Series X, so my friend recommended this. I was hesitant because of the price but Best Buy had a good price on Open Box and I had to go for it. No regrets. This thing feels premium and works great. I'm never going back to the basic Xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the elite series 2 controller so much better than the previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Series 2 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller you can definitely feel a difference in it last longer than the $70 normal controller

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feeling controller but does suffer from either stick drift or sticking buttons. Get the best buy warranty and every year or 2 and you can just get a new one for i think $50

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite item for sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item has some good durability, compatible with pc and Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Quality control issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hit or miss with quality control on these but when they work they’re leagues better then the standard Xbox controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greatest controller ever!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best gaming controller I’ve ever used! I’ll only ever buy this brand !

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    THEE BEST CONTROLLER ON THE MARKET

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the elite series 1 controller since it came out, and I thought it was the best and it couldn't get any better, so I was skeptical about picking up the elite 2, but I was not disappointed!! Its a complete revamp and it feels even better in the hands, and with all the adjustable features, I'm sure you'll find a comfortable setting, I give this a 20 star rating out of ten stars

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing that you consider Xbox Elite Series Controller Series 2 to be the best controller on the market! We're glad that you're a fan of its comfortable design and configuration features. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent Controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works as expected. It's nice to be able to customize the triggers and sticks to make it more comfortable to use. As a PC gamer primarily I have this for games I prefer to use a controller on.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Elite series 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the FPS player ( war zone / cod ) Sticks have good accuracy smooth and tons of adjustments. Only issue is the biggest of them all !! Stick drift - elite series 2 , Microsoft charges 200+ and hasn’t resolved the issue, 2cd controller in 2 yrs - get the geek protective insurance

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Moses,

      We're glad that you're enjoying Xbox Elite Wireless Controller Series 2 for the most part, but sorry that there are issues with its thumbsticks. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Don’t pressure customers!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First controller I bought was a defect. Went to return it and had to spend 20 minutes listening to the try to sell me a ridiculous priced plan for protection which I kept informing I did not want but still continued to pressure me. I ended up getting basic two year plan so I could get back to my day. Don’t pressure people to buy things they do not want. I understand upsell but the situation was ridiculous.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Makes gaming a breeze

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is great and a perfect addition to my setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller for the Xbox Series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is there much more to say? Its the best. It blows the Dualsense edge out of the water. Not like youre cross shopping the 2 controllers if you have an xbox but the Elite controller 2 is the best controller for the XSX by far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband for Christmas. He absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller for the price especially if you already have the back pedals

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Showstopper

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. I’m not a hardcore gamer but nonetheless this controller is a far superior version of the one that comes with the console. Showstopper.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good controller and excellent battery life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but the case that microwave gives you pushes on the sticks a bit much for me to be fully happy with the full kit. Other wise it has great battery life and the charging stand is nice to have out the box.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is excellent. Like that you can modify it to your style of play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for anyone on pc or xbox. I own 3 I had the series 1 till after the 2 came out. Never once had to replace anything on it. Bought the series 2 for the new features. Will never use any other controller.

    I would recommend this to a friend