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Customer reviews

Rating 4.4 out of 5 stars with 16697 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 16,697 reviews
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    A great upgrade from the first elite controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a huge upgrade from the original. The trigger stops are amazing, the dock for charging is great. And the app to customize everything is still great. The only thing that could be better is the grip. At times it feels slick to me instead of more grip which is the opposite of what was intended.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you consider Xbox Elite Wireless Controller Series 2 to be a huge upgrade over its predecessor. Thank you for sharing your thoughts and feedback; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this for xbox and pc. It works great and he loves it. The paddles add extra customizable features that only this controller offers. It's expensive, but well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Just the internal recharge battery is worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the original elite controller and the white one… I grabbed this one because the white one was giving me crap. Ghost drifting or whatever you call it. So happy with the new version. The internal rechargeable battery and the slick minimal charger station is worth this buy for sure. The sale didn’t hurt either

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Beware of RB

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life, nice and smooth handling. My only complaint is that the the RB stopped working after about 7 months, luckily i had it under warranty and got a free replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    If You Take Console Gaming More Seriously

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are truly the best control to buy if you're in the market for a top tier OE controller! Everything from the weight to the adjustability of the joy sticks is absolutely top notch! I do STRONGLY SUGGEST YOU BUY THE GEEK SQUAD WARRANTY as this thing won't last forever unfortunately.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Great controller for advanced players!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to customize and great for any game... All around awesome controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite Game Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller to play games on an XBox or like I do on the computer. Handles well and very confortable. No issues here.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller that was recently updated to fix a lot of the major issues such as the notorious stick drift. Since COVID I've put in a professional level of gaming hours daily and have no received stick drift at all. In the event that I do receive stick drift, I also purchased the Geek Squad warranty plan for the additional peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series 2 elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile when it comes to helping with my gameplay and how I hold the controller when competing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Have been wanting one for a while and I finally just ordered it. Makes gaming on a console a lot easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Grip

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a gift for el novio. He absolutely loved it and in his words “the grip is insane”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. Easy to take apart and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value Elite Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its amazing. Especially if you already have spare paddles and joysticks highly recommend this over the 200+ elite controller. Also, in more colors than black? Say less!!!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to customize and controls work well. Do not like that you have to buy additional package for paddles and customization. Returned one because of stick drift. This one has minor stick drift already. Works well with my Xbox Series X.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our nephew loved his birthday gift! Not to mention, the young man that helped me at the Merrillville location was so friendly and helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my nephew he loves it feels great and love that it is rechargable

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    awesome controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been enjoying playing games especially on my Nintendo switch nice solid controller my only problem is mine creeks when I push the controllers down but it still works well. I'd go return it but Corona season keeping me indoors. I love how there's a 3 year warranty option unlike game stop that only offers a year

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad that you're enjoying your Xbox Elite Wireless Controller Series 2 for the most part. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If the problem you're experiencing continues, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    Buttons only work when they want to

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality control is poor at best. So many of these have faulty buttons that stick or dont register like mine. The Y button worked maybe 1/4 the time, with the B and A buttons working more like 3/4 of the time, and only consistently when pushed very hard and perfectly on the center of the button. Beyond that I had stick drift from both sticks after about a week of light use. Couldnt even exchange it for a new one because theyre backordered. Literally do not buy this without their protection plans or Im certain you will be sorry

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the buttons and thumbsticks on your new Xbox Elite Wireless Controller Series 2. If you're unable to exchange it for a new one, we recommend reaching out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Expensive, but great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but this is best controller for x box For any game

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, I was going to create my own with the Xbox website yet this one matched what I wanted, I got it for a deal too, what a steal

    I would recommend this to a friend