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Customer reviews

Rating 4.4 out of 5 stars with 16697 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 16,697 reviews
  • Rated 4 out of 5 stars

    Great product for many reasons, but has issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks great, and feels great. Really nice premium product at a premium price from a fit and finish standpoint, but it seems to have quality issues. Many reviews have reported problems in many areas, and I found some of these problems right out of the box in the first unit that I bought. One of my paddle buttons was almost none responsive it only worked about 20% of the time. I had Bluetooth connectivity issues where I would randomly drop connection mid game, and this happened daily The sticks have a lot of looseness in them, but I think that may actually be apart of the design. However it is not great for performance Returned it and got a new one, and this one seems to be good. The sticks still have a lot of dead one in them , and it does drop Bluetooth signal just like the first one I had sometimes, but I’m starting to think this might be a total design flaw. Over all the design and build quality is great it looks and feels really good. But the issues with many different features is a problem. A premium product should not have these issues straight from the factory

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Adam,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part. Thank you for your feedback, it helps our teams in designing the next generation of Xbox products. We hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Love this controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a nice weight to it, i love that it gas a built in charging. I just wish it came with the other accessories as it is missing stuff that you need to order seperately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller son loves it! Definitely worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best competitive controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had other competitive controllers before like SCUF, but this is my favorite. Easy to setup controller mapping and just feels great. Love the layout of the paddles easy to press and takeoff. I haven't had it for too long, but so far I can't use any other controller besides this. Especially when I'm playing shooters just changes everything.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's fantastic to hear that Xbox Elite Wireless Controller Series 2 has enhanced your game experience with its customization features and paddle support. Thank you for sharing your experience; we hope it continues to give you an edge in first-person shooters.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller that is heavier and has such a better feel in your hand compared to standard xbox controllers. The customization of the controller gives you endless options to adjust button layouts in whatever way suits your game pmay best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I bought it in the cyber monday promotion. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controler

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one one of the best things I've ever purchased i love all the features it has and i find it to be very comfortable in the hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. High quality. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller and Great Program from BestBuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel and quality of this remote. Additionally the best buy totaltech program is amazing, as my dogs chewed up this remote and bestbuy was able to replace this for me at no additional charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!!! I bought this as an open box item and have had zero problems with it!! The controller is awesome and the customer service was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definite recommend for high end controllers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels much better than the 1st gen well balanced and weighted the included charging dock is awesome and id like to see more controllers come by default with this the app by microsoft to edit the profiles is responsive and easy ive only used this via the wireless adapter for pc not on an actual xbox

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Only Controller I use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a lot of mechanics and common drops can give stick drift immediately. Geek squad and this controller go hand and hand ヽ(⌐■_■)ノ

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and has a lot of functionality. Only conplait is the price. Not worth the price. Would be better buy at a cheaper price.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my brother and he’s enjoyed using it. Compared to the first model it’s lasted longer (the triggers tend to drift). I also bought one for myself and my bumpers went bad rather quickly but ever since i replaced them they’ve worked fine.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Elite series 2 core controller

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for a great price, it feels and looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my 17-year-old son. He says, “It’s great!”

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control works super fine and you feel the quality and it’s magnificent!!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Just awesomeness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the first elite series and the second one I also bought as well. It is awesome too. It is expensive but it is a huge difference to use this in competitive matchups such as call of duty. You get a big advantage having this to customize much more and triggers and to change the feel layout of the controller how You want it to be!!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Elite 2 XBox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best wireless and probbly wired controller on the market. Purchased after another wired premium brand controller broke. This has similar options, just minus 2 buttons. Should have bought this one from the beginning. Best feel and layout in my opinion for a controller. Only negative is the dish comes loose easily.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are a fan of the layout and feel. We hope it elevates your gaming experience!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. Everyone at the store was very friendly and helpful.

    I would recommend this to a friend