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Customer reviews

Rating 4.4 out of 5 stars with 16703 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 16,703 reviews
  • Pros mentioned:
    Feel
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    2 Month in and Bumpers are having issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. Love the feel, the customize the joysticks, the the "clickyness" of the paddles and, middle button. What im not a fan of is paying this much for a controller and already having issues. My buddy also experienced the same thing as me when you click the bumpers the controller registers it as you clicking it twice and this is very frustrating. i tried it on a couple separate games to see if it was the game and it was in fact the controller. I even tried testing it while hitting them slowly to make sure i wasn't hitting them twice myself. I am waiting for Best Buy to be in stock again so i can get my exchange and hope i just got a dud. Very unfortunate.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the bumpers on your Xbox Elite Wireless Controller Series 2. If you're unable to exchange it at Best Buy, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller it for daily use for sure. This is my second one I bought since my daughter has spilled fluids and beat it up. But even then the controller lasted for 2 years before I had major issues with it

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Elite series 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good nice weight and really nice I like the way to adjust the tension on the joysticks A little bit nicer the elite series 1

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect as always.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neither Best Buy nor XBOX seem to disappoint. Not only is the controller perfect, but the service was top notch as always. Friendly smiles all around.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, quick delivery in time for Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price of admission

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it's expensive for a controller but totally worth it compared to the older elite controller. Build quality is so much better with no glued on grip pieces like the older controller, ability to customize stick tension, and durable materials. After using the elite controllers it's a serious downgrade using regular xbox controllers again.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're thrilled that you're enjoying the superior quality and enhanced customization features of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience, and we hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Game Play

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller you can choose a light setting on the remote and the paddles come in excellent! Charging case is awesome as well keeping product safe.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller I've ever used

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best PC controller I've personally used. If you have the money to invest, it is certainly worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ease

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a quick and easy purchase. Available within an hour of ordering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customization

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddles are great for customizing from game to game, having three different presets you can setip any way youd like its awesome. If you’re looking for that step up in gaming, this is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you wanna upgrade your gaming to the next level this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it for someone that uses controller a lot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high quality controller, and it has some great features. I did not remove a star for this, but I do not care for the rubberized grips. They can feel sticky at times, but I'm hoping that the feel may improve with use.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Excellent replacement core

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for if you already had a fully-kitted Elite controller that was starting to show signs of wear of Stick-Drift.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing different from the Elite gen 2, however if you are looking for a different color go for it, just keep in mind this is the cheap version it does not come with the peddals, sold separately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels nice, good weight to it and has grippy handles. Easy to setup and use with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well structured controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller looks good , feels good , I love the metal finshes to the controller , but i would recommend getting the paddles as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controllers you can buy. Have had several of these all the way back from the elite series 1. Will continue to buy every time i need a new controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I decided on this one. It has exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery life is better than PS controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life than PS controller. Quick charging.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this controller, i had boughten a regular red controller from gamestop and returned it to buy this beauty here at best buy and booooy is it amazing, i plan to take it with me to deplpoyment. Use it on my ipad, pc and my xbox

    I would recommend this to a friend