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Customer reviews

Rating 4.4 out of 5 stars with 16718 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 16,718 reviews
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    A great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s worth it, the core was exactly what I needed since my last controller had sick drift and a messed up button .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    A button

    Rated 3 out of 5 stars

    Replacement plan is a must buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller I got came with slight scratches and some white stains on the rubber grip. Maybe a Microsoft quality control problem and not Best Buy. I've had 3 of these and not cuz I've had to re buy them due to defect. My controller works great but it does have the almost usual Xbox controller problem of the A button not working right unless pressed directly down. Theres an app in the Xbox that lets you customize the controller inputs, profiles, Xbox button led color and even test for stick drift. A warranty is a must for this controller due to the chance of it becoming defective and a $60 2 year plan is better than paying nearly $200 every time you need a new controller. Charge time takes over 4 hours but battery lasts around 30 hours. Stains easily due to the coating used on the shell. So finger oils will eventually leave the controller looking nasty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic but pricey

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my older brother and he hasn’t had to touch another controller since!!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Great but faulty controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when it doesn’t break. Really like the built in battery. Feels good during long play sessions and the finger paddles on the back are programmable and are excellent in games such as PubG. I use the paddles set for consumable items which makes healing and buffing on the fly simple between shootouts. Have to give it a negative review due to the fact I’ve had to warranty replace it once after only a couple months of use and the buttons and thumb sticks went bad faster than a standard controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Makes you feel elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality is amazing. It comes in a nice carrying case that has a cutout in the back to allow you to charge it while it’s in the case. Took a little getting used to the back triggers but once you do it’s a game changer. I primarily use mine for cod. Not having to take my thumb off the stick to jump or crouch has improved my gameplay by a mile.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels good in your hands. Everything feels solid on this one and the magnetic interchangeable thumb sticks and makes this controller awesome for games like COD or Destiny!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mark,

      We're happy to hear you are enjoying the comfortable user interface hosted by your new Xbox Elite Wireless Controller Series 2! When combined with its featured dexterity and precision, your new device provides the most in-game control available on the market today. We're glad you are pleased with your purchase. Thank you for sharing your thoughts, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it helps me and makes gaming so much easier it’s worth buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller. Customizable in many ways, with my fav being the ability to make the triggers into hair triggers with a simple switch on the bottom of the controller. I love that it's rechargeable and contains the built-in charger in the carrying case.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Series 2 Core Wireless Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this extra controller to play wit his friends and cousins.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with this remote. We asked a lot of questions about this remote as well as several others and we are very happy with our decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great and plays great.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love the color, it helps if you already have paddles and thumbsticks that way this is really plug and play since it's a great price.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is an excellent controller with a comfortable design and tons of customization options, but I still don't know if it is worth the $180 price tag which is the only reason I subtract a star.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cant go wrong

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a little bit to get use to it because i grew up on ps controllers but These controllers are on the spendy side but the quality is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m lovin’ it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new controller. Finally got myself an elite series 2. Why I have waited so long, I could not tell you. This controller is amazing!

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 2 out of 5 stars

    Microsoft needs to do some quality control.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, the controller look and feel are excellent. I love the rubber grips (can't have a controller without them since the first Elite controller) and these feel better quality from the last. Because that was a major wear and tear issue before. I love the monochromatic look as well. Overall I'm a fan for the most part of the changes. USB-C, finally. There are just too many cons. I have gone through two of these controllers and they both had the same issues, and were 6 months apart. My A button is constantly sticking, it has a noticeable reaction lag. My RB, also sticks and has a noticeable sound when I press down on it, like a spring or something is our of place. The most used buttons were defective on arrival... on two models. I just can't justify getting this controller because it has been riddled with issues from the start. I had the 6m gap in between because Microsoft said they were addressing the issues... apparently not. Also, they don't include the taller analog sticks like the did in the first model. They include ONE, and it's far too tall. I feel like they skimped on the accessories to include the charging stand. For 200+ on a controller, I couldn't recommend it, and if you do buy the Best Buy Protection. Note: there's a reason the protection is so pricey on the controller...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product! Definitely the best controller I have ever bought! Will definitely recommend to anyone as an upgrade or even a better replacement for the standard controller.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Controller with substance

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two. One for me, me for my son. To me, it’s just a well built controller. To my son, this thing is a gift from the heavens. Like I said, well built, heavy, interchangeable doo-dads, cool charging case, pretty neat. Get one.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best Buy ever!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best upgrade from buying the regular controller. The customization is epic!!! Must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! I’ve been using it to play call of duty and rocket league and it’s been working flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for a Christmas gift, and they told me that it was the best gift I could give. The best, excellent quality

    I would recommend this to a friend