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Customer reviews

Rating 4.4 out of 5 stars with 16718 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 16,718 reviews
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement for an already broken black elite 2 controller, since i already had all the accessories fr the first one i bought i did not need to buy the entire kit again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my 2 year old elite series 2 which was starting to feel worn out. I just took the old paddles and put them on the new one. The black and white storm trooper look is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gamers will love!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest Elite controller is much more comfortable than its predecessor. The metal Melee toggles no longer hurt the users hands due to the smaller size of the product. I've had some issues with disconnection during game play otherwise it'd be 5 stars.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      It's great to hear that you're enjoying the updated design and comfort of your new Xbox Elite Wireless Controller Series 2. We're sorry that you're experiencing random disconnects, though. Disconnects may occur for multiple reasons, including low battery and competing wireless devices. If you're still experiencing this issue, we recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided it was time to upgrade i was always on the fence on getting this item but when I saw for a good fair price i got on it

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 2 out of 5 stars

    Last about a year

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive bought about 5 of these over the years and every single one had the left or right bumpers stop working after about 8 months to a year. Getting the best buy warranty makes the next one only $60 but its getting really annoying having to buy another one every year. But besides that its a decent controller if you want paddles.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox x controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, its so much nicer then my factory issued.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best controller tbh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OG feel, havent had stick drift yet. Love the adjustable triggers and sticks to adjust firmness

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Indestructible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever have that moment when you screw up (and have to start over) and within that very moment you feel like breaking sh#t...ahh it maintains the most insane rages yet...lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    the best quality stock from manufacture

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best purchase at Best Buy. Seems like the get the best quality stock because my controller hasn’t failed me once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! I have a couple colors, love the blue as it’s my favorite color. Comfortable controller to play with

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned 3 Series 1 Elite Controllers. Those 3 were fine. I had no problem with them. This version is a slight upgrade to the Series 1. I enjoy the customization of changing out the paddles and D pad. I would recommend this controller to the hardcore gamer only.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending Xbox Elite Wireless Controller Series 2 to hardcore gamers! We're glad that you're enjoying the upgrade from its predecessor. We hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Onky way to play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elite series controllers are the only way to play. Makes it easy on the hands and the brain. Doubles my response time and task completion

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Plug and play with old parts

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The old elite 2s bumpers and paddles would go out on me playing fortnite competitively so hopefully these ones are more durable.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Elite is the way to go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now the only controller that i use it feels so goos in the hands . I have not even gotten into the programable buttons to elevate gameplay more. I use this on both pc and console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best choice for gaming

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controls I’ve played with, I own one and making this purchase as a gift to a friend. recommend this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Xbox Series 2 elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great heavy controller,but it a shame that this controller with the high price tag has issues and I needed to get the extended warranty Mine had issues with left stick wandering and right bumper reacting slowly. I like the built in battery though. So I had to go to Best Buy (I did set an appointment) with the Rep on phone said controller was in stock.of course no controller In stock.best buy was going to give me store credit,but finally said they can order me another one( I had to rebuy the warranty again) Prior to this I called Microsoft and their warranty on this controller is only 90 days so extended warranty did help from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best XBOX Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! The programmable buttons are great and each of my games have their own specific programming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, no batteries needed I have saved more then I spent in 4 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product this is my third one and they are a great controller for needing paddles in game

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great controller. Easily gets stick drift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I LOVE the elite controller. It’s great to use, has great features, and feels so comfortable. Definitely prefer it over the regular controller. I have had 2 in the last 3 years though because it is known for how easily it gets stick drift. I basically only play FPS (apex specifically), and the stick drift happens randomly and seems unfixable. Luckily, there is a warranty with microsoft for this so you can repair it but you shouldn’t have to repair a $200.00 controller that is always taken care of (placed in case every time after use and never dropped).

    I would recommend this to a friend