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Customer reviews

Rating 4.4 out of 5 stars with 16721 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 16,721 reviews
  • Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. IMO it’s the best controller on the market. It can be a bit if a learning curve with all of the options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of tbis controller felt like i was holding something really expensive. It was so eash to set up. It is the best controller out there, i will never go back.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont think I'll ever be able to go back to the basic controller. Will juat have to see how it holds up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable remote love it thanks bestbuy for the great deal

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Solid controller with some flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. Wish it didn’t have stick drift often. I go through 3-5 controllers every year

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the elite and hated how often I was having to repair the lb/rb buttons. I liked it other than that. This controller is holding up better but I still feel like is has it's own issues. I've noticed the right joystick not working at times. I also don't like the options for the joysticks they gave. The elite sticks dont work on this controller without modifying them. But I do like the hair trigger and joystick adjustments. The grips all around are good. I also like the integrated charge station in the holder. They switched out the micro usb so you can't use your old cable but they give you a nice new one. I say it's good but not great for the price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part. If you run into issues with the thumbsticks, we recommend contacting Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller!!The controller has great durability abd performs great. Zero input lag

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this Controller!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own one, and as a gamer this is absolutely a must have. Bought a second for my wife because she got jealous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In the Game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to be in the game, then the elite series 2 controller is for you. I did have the black one and the rubber is coming off it. I had it for 3 years with moderate game play. So, I picked up the blue one for a very reasonable price. Once you go elite, I doubt if you ever go back to other controllers. If you can, get one and get it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great controller works an awesome elite so u can move everything and came with a sweet case and charger

    I would recommend this to a friend
  • Cons mentioned:
    Button quality
    Best Buy Employee

    Rated 4 out of 5 stars

    My favorite controller

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, sometimes brand new product can be defective but bestbuy has 15 day return policy to accommodate for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels great in your hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can afford it and it's the first time you hold and use this controller you'll be very impressed. It is the most comfortable controller I own including the PS5 and Switch Pro (which are great on their own).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall best controller out there. I love the changeable d-pad and thumb-sticks and the grips on the sides are nice and comfy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent price for an excellent controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Elite 2 controller is unquestionably the best controller available for all versions of X-Box, and at the recent sale price of $139.95 was a must buy item. Next day delivery was a very pleasant plus.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 4 out of 5 stars

    Functional Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great controller! However, the A button sticks/doesn't entirely work unless you press down extra hard. The bumpers in the back work flawlessly.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Kind of elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not near as solid as the gen 1 elite controller, trigger stop adjustment is nicer in my opinion, but I feel like I have issues with button presses not recognizing or notice I’ll have to press buttons a lot harder than normal. Lighter wait than gen 1 elite, feels cheaper. Overall it’s not bad if you can find one marked down. For the price I recommend a SCUF controller. Not quite as “Elite” as the previous model. Gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can’t go wrong with this controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea what an improvement in design this controller achieved. It’s totally programmable button, paddles & triggers is a truly a feature I didn’t realize I wanted. I can’t recommend it enough. Five stars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and enjoy the new add ons and yes i would recommend it to others. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite Controller Series 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels far improved compared to the previous version. Battery life is great. Wireless charger offeres great convienence and the build quality feels high end.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Controller, I have the protection plan too, but let's hope I don't need it for at least a year. Simple setup even with Win11 or 10.

    I would recommend this to a friend