Customer Ratings & Reviews

I had bought one online but it was damage in shipping so had to buy a new with the warranty

Does it's job well. I am a little bit larger (6'4) with larger hands and it fits comfortably and feels well. Responsive and put together well.

Very happy with this purchase, product was in new condition and works great.

Best controller I have invested on. I’ve been wanting this controller a bit before covid kicked in but it was difficult to find. Glad to say the wait was worth it. I use this controller on my Xbox, my phone and my pc.

Great controller would recommend to any gamer that wants a soild controller.

Hardware wise excellent controller; USB-C, great battery life; very heavy, premium feel; back buttons; adjustable triggers and sticks. Several months in and I've had no issues with buttons sticking or stick drift. However, the software side of things has been, less than stellar. First of all if you have to connect this controller to your PC via USB for any reason it simply will not connect back to bluetooth once you remove the USB connection. You have to remove the controller from your devices and re-pair it. No other controller I've used on my PC (SN30pro+ and DS4) have this issue, and Microsoft still won't address it. Second, connectivity is a big issue. Not only was I getting random drop outs at different times (seemingly always in the middle of a very important part of my game lol) but it was tanking my framerates on games like Horizon Zero Dawn and Jedi Fallen Order. As soon as I switched back to my DS4 the issues disappeared. It's a shame, this controller feels so good in the hands, but software-wise is were the experience goes down the toilet. I'm now using my SN30pro+ full-time and it's hands down the best controller for PC. Hopefully Microsoft addresses some of these issues with the V3, but I've given up waiting. Also $200 and no motion controls? C'mon man. Buy at your own risk knowing that if you avoid the hardware issues seemingly everyone seems to get, the software ain't much better.

I love this controller and thanks to Best Buy my favorite place to shop y’all made my gaming much easier and exciting.

Best controller on the market . Had many of controllers this one can withstand a beating

Fits well in my handle, analog sticks and buttons are an appropriate distance to be efficient in FPS games.

Have had it for multiple years has yet to let me down! High quality at a somehwat high price but in my opinion worth it.

Purchased June of 2025 already took a dump January of 2026. But I’ve gotten so used to using paddles now I’m cursed!

So far so good I use it for PC gaming have to send back my black elite controller for the R1 button malfunction so much for 180 dollars hopefully microsoft will repair it

Love the controller its perfect in every way. It is fully customizable.

All around one of the best controllers i have used. I love the stick sensitivity. It really helps in any game that requires precise movement.

Thr customisation this controller allows is amazing and it makes it a joy to use on Xbox or PC

Great controller bur haven’t had one last more than a year. Protection plan takes care of it

If your a controller person this is for you. It took some getting used to but I love it for COD the paddles are great you can map everything you can even change the sensitivity on it itself.

This controller feels great and can be customized in many different ways with the kit it comes with. However, I returned this item 4 times because the joysticks did not feel smooth, especially the left one, and clicked every time i would move it in a different direction. The one i'm left with still seemed to have that issue every once in a while though it seems to have reduced over time.

Being able to program the paddles is a real game changer! Love it and well worth the money

I like this controller's versatility. You can make adjustments to knobs and add in presets with the paddles underneath. However, for almost $200 I was hoping that this controller would last longer than normal. The main issue I have with controllers is that the knobs get worn out and floppy after a few months of use. I was hoping that with the adjustment ability I would be able to lessen this. This is not the case. I will go back to the normal $60 controller when this one wears out. If you are really into customizing your controller, the paddle functions are pretty neat. In my opinion the price is far to high for what you get.