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Customer reviews

Rating 4.4 out of 5 stars with 16722 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 16,722 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It worked, we didn't have the issues for some.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife. She loves it. She doesn't seem to have any of the issues that some reviewers were experiencing. But time will tell I guess.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really impressed me with the construction of this controller. Seems heavier and better built than other years-but not so heavy that It’s tiresome holding it. It has all the bells and whistles needed to shoot down all the bad guys- to My kids love it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's wonderful to hear how impressed you are with the durable construction of your new Xbox Elite Wireless Controller Series 2. We're glad that you're children are loving it, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller and is chargeable the paddle buttons take awhile to get used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave home without it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits better in the hand and more responsive handling.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    Three in one day...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Elite Series 1 started to drift heavily, so I decided it was time for an upgrade. Ordered one of these online from Best Buy's site as I couldn't find one near me. Waited for the controller to be shipped, and I got caught up on a lot of the issues surrounding these controllers. To date, I've had multiple Xbox One controllers along with three Elite controllers. I've had a lot of issues with stick drift with the XOne controllers. As for the Elite controllers, I sold my first one that had a loose left stick I was able to fix. The second one was faulty out of the box, and the third had stick drift. I received the Elite 2 on Friday. Tested the controller and played with it a bit. The A button was not registering and would occasionally stick. Returned it today (Saturday). Came home and tested it. Looked fine, but it wasn't a thorough test. Found out while I was playing Apex that the A button wouldn't register if I pressed it in quick succession. Returned that and got my third Elite 2. Came home and tested it -- A button is not working. There's a dead spot if I press the button from the left side. I didn't think I'd go through three controllers in one day, but it looks like I'll be returning this one in the morning and playing with one of my Xbox One controllers in the meantime. I had hoped to be one of the "many" who didn't experience the vast number of issues with these controllers, but I guess I'm one of the "few."

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel, weght, and sensitivity are all excellent. Quality controller for XBox and PC.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re gonna play Xbox, It’s Must use of this controller. You will not go back to the regular, Controller. Expensive but it’s worth it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller I’ve ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller to play some games on my PC and it’s incredible. I’ve paid similar prices on mouses that don’t even come close to the quality and amount of customization as this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modern warfare and any other FPS u can dominate with this controller. The controller is very well made and Microsoft took there time with this controller highly recommended plus the bluetooth feature on the controller makes it easy to use on your PC as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mark,

      Thank you for sharing how much the Xbox Elite Wireless Controller Series 2 has enhanced your performance in first-person shooters. We're glad that you're enjoying its durable construction and ability to connect wirelessly with Windows PCs via Bluetooth as well. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Its definitely more precise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually enjoy the controller it’s more solid this is the last elite I like that you don’t have to push and the power button per se it’s just right there for you to tap it has heft and grip Is definitely more precise

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Phil,

      We're happy to hear you are enjoying the solid build quality and operating precision hosted by your new Xbox Elite Wireless Controller Series 2! It's our most advanced model yet, and supports our users in ways not seen before in the market. We're thrilled you've found it to suit your needs as a gamer! Thank you for taking a few minutes to share your insights with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Series 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Elite Series 2. Just what I was looking for.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Great Design without Durability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough to review as I love this product, but I also hate it as I'm on my third controller. Its a fantastic product for what its designed to do, but it's a terrible product because the quality is terrible. Bumpers and paddles break, usually sometime between 12-24 months. I would rarely suggest this, but if you buy this, make sure you get the 2-year Geek Squad coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best console controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console controller. I Use this on my xbox series x as well as gaming laptop and I love it. The customizable triggers, the textured grips and goodbye batter packs. Comes with a nice case that can also charge the controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy you are enjoying the customization and comfortable feel of the Xbox Elite Wireless Controller Series 2.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got this for a gift to my little cousin he loves to only game. And this controller has been a gift sent from heaven he plays like a pro and tell me it’s the best thing for Xbox’s online gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for my for my first series 2 grips seem better and love not having to buy the whole package deal

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great upgrade from series 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So having owned the series 1, this has some great enhancements and Microsoft listened. Major improvements is now 3 instead of 2 trigger lengths, enhancements to deeper control of the sticks, and the battery life with awesome charger. Highly recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the recommendation! We're glad that you're enjoying the upgrade to Xbox Elite Wireless Controller Series 2, including its improved configuration options and internal rechargeable battery. We hope you win a lot of game matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Feels indistructable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The highest quality control we I've ever purchased. Microsoft outdid their self with everything from the box it comes in. The case to protect it. And the magnetic charger and type c charge port. Feels unbreakable in your grasp.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Trent,

      Thanks for sharing your thoughts. We're happy to hear that you're enjoying the quality of the Xbox Elite Wireless Controller Series 2. We hope it takes your gaming to the next level!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better build quality than the Elite Series 2. If you have them dongles and you need a new controlla then this is the one for you

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great for serious gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was high on my son’s Christmas list, & he has enjoyed it ever since. I also purchased one for my husband. He has not put it down since the day I bought it. If you have avid gamers in your house. They will definitely enjoy this controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's awesome to hear that your husband and son are enjoying their new Xbox Elite Wireless Controllers! We're glad that it's been a hit with both of them, and we hope they win a lot of game matches with their Elite controllers.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite two is so much better then the first edition, i like the fact that rechargeable battery is already in the controller it self and that it has three different button mapping settings which you can change depending on what game you're playing

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Bobby,

      Thank you so much for sharing that you feel the Xbox Elite Wireless Controller Series 2 is an improvement over its predecessor. We're glad that you're enjoying its internal rechargeable battery and updated customization features, too. We hope you get a lot of use out of your new Elite Series 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft