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Customer reviews

Rating 4.4 out of 5 stars with 16761 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 529 Showing 10,561-10,580 of 16,761 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was ecstatic when he opens his controller!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t think twice. Get this controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s expensive but worth the cost. Awesome controller with interchangeable sticks. Wireless/wired I normally don’t do reviews. Doing this review for a chance to win $400 gift card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great however the upper right paddle came in defective. You have to click it down pretty hard for the upper right paddle button to register not like how you would regularly click it. I can hear and feel the click and everything, but it just doesn’t register. Other than that, this controller is an excellent choice

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with the upper right paddle on your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, you may also contact Xbox Support for assistance under the controller's 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing and last a long time I love the battery on this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best type of controller I’ve used.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best Xbox controller I’ve used and wouldn’t any other type for the Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a very long time to get but once its there its a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Charging!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my husband. You should get the Geek Squad protection with it. With the way my guy plays, I have a feeling we’ll need it one day. Love the replacement buttons and the fact that you can leave it in the case to charge wirelessly. No more buying those rechargeable batteries! My husband loved it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ive ever owned… really high quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full customization available. Elevates your gaming to the next level

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Últimamente controles

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller in the market. I had the ones but this ones did me right!! So happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller and I’m having a great experience using it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Junior,

      We are happy to hear that you are enjoying the Xbox Elite Wireless Controller Series 2. We hope it enhances your gaming experience. Thanks for taking the time to share!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Really good but..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price it better be. Build quality feels solid, used it to beat Jedi Fallen Order recently and the adjustable thumbstick tension and trigger adjustments are nice touches for sure. I've used the pedal triggers but mostly I take them off, I haven't had that much of a use for them save for one game so far, Devil May Cry 5 and in that it was nice. The app is pretty straightforward as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the solid design and customizable options of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience, and we hope you win a lot of matches with your new controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product everything works awesome will be buying again thanks

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad that the Xbox Elite Series 2 Controller is working well for you. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite as it gets

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller you can buy. Well worth the asking price

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kenneth,

      We're glad you are pleased with your purchase! When it comes to next-generation gaming, the in-game control offered by your console's interface is important. We're thrilled you have found the perfect companion in your new Xbox Elite Wireless Controller Series 2! Thank you for sharing your experience, we appreciate it. We're happy it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Overall satisfied.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am enjoying this controller. My only problem with it is that the paddles don't give me a steady stream of shots in my games. Even when I hold the paddles all the way down, it still has a significant stutter effect when I'm shooting my weapons in The Division 2.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    $200 for bootleg QC

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Elite 2 since its launch and this one also has different issues from the first I had to exchange for quality issues with the triggers. This one has an RB that sometimes doesnt register or registers two inputs instantly. As well as an X button that has become spongy over time, Which has never happened before on any controller Ive had, Its not cheeto or dorito ingress. And multiple attempts at compressed air has yielded no improvements, I can only chalk this up to manufacture defects. As to the one this replaced, It had an LT that would get stuck on 0% depression until "Broken" through with unnatural force. As if some component within was brushing against the trigger housing. $200 for a premium product with magnitudes worse QC than the standard issue controllers. And this is just a repeat of the Elite 1. Microsoft outdoing its premium product quality flops yet again. At least the rubberized grips dont slough off after a few months like the first one did.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome controller. Definitely worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The only way I play controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes gaming on controller a 10/10 experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite wireless controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better xbox controller than the standard one for gamers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. Soo good. I use the extra back buttons and tabs all the time. Makes gaming so much better now. Also the new d-pad should be standard now on new Xbox controllers it’s that good.

    I would recommend this to a friend