Customer Ratings & Reviews

Bought it as a gift to somebody & somehow the controller still had a small drift. Something I didn’t expect with such expensive controller. Past the return date so nothing I could’ve done anyways

Awesome controller. I can not say enought about it

There are two main issues with this controller that I believe every single controller suffers from, just due to the design. First, unresponsive face buttons. If you're the type of person who grazes over the buttons at an angle with a lighter touch then I can guarantee you will have problems, especially with the Y and A buttons. I have yet to come across a Series 2 Elite that does not have this problem. Out of the dozen or so that I've played with literally every single one had this problem. If you're more of a masher type then you probably will not encounter this, this is an issue specifically for players with a lighter touch. I do not have this issue on the Series 1 Elite or the stock OEM controller. Second, this controller has massive dead zones, and it's a hardware issue not software. No amount of tweaking in the Accessories app will solve this problem, it's clearly hardware related. People who aren't sensitive to dead zones may not notice, but if you rely on precise analog sticks for shooters and such then this controller might drive you nuts. Also, no adjusting the tension in the analog sticks does not help. Many people are having all sorts of other problems, like faulty shoulder buttons, sticky face buttons, etc but I believe the two issues I outlined above are a result of the poor design and will plague literally every single controller, it's just that many people are button mashers or press the buttons at a 90 degree angle so they don't notice. I'm amazed more people aren't complaining about dead zones because that too is an issue I've seen on literally every single Series 2 I've touched, I guess I'm more sensitive to it than others. I absolutely do not expect Microsoft to resolve these problems. Their terrible 90 day limited warranty is a testament to how they don't stand by their own "pro" level products. Even Microsoft doesn't trust these controllers, why should you?

Absolutely garbage and waste of money,it constantly disconnects from Xbox at random times not to mention it won't stay charged at all no matter what I do.Ive used it nearly a month and it already has stick drift which is ridiculous so I'm my personal option just buy a regular Xbox remote don't waste your time on this crap.

Great performance but wears out quickly. This is our second controller like this and it only lasts about a year. However, it performs much better than the standard controller. I would recommend this product but I would also recommend purchasing the extended warranty with it.

I bought this against my better judgment after being burned by a series 1 controller and two warranty replacements thereof a few years ago. The right thumb stick on this unit was abnormally loose straight out of the box, and, after some test driving and adjustment, I found that the unit has major stick drift that cannot be adjusted out. While there's a good chance a replacement unit will give me better luck, I strongly suspect that the series 2 suffers from the same potentiometer defect that series 1 did and thus any replacement I get will eventually start drifting, too. I'll be returning this and looking into other controller options.

This is my second one because my first one stopped working. The sticks aren’t stiff enough as far as I’m concerned. They need to make a joystick that operates with either thumbs on glass or sticks in cement. Until then I’ll never be completely happy with controllers.

Purchased this as an open box item and I was completely surprised that, when I unboxed it, it was completely brand new! Excellent price for what I got, which was about $100 less than MSRP

I bought this to replace a broken controller - great choice.

This is an awesome controller..a little pricey but I like it

Awesome controller! The Best Buy rep was very helpful during the checkout process. Thank you staff!

awesome controller, the best one yet, seems durable so far.

way better than the normal controller, the remappable buttons on the back help so much with movement. the adjustable dampers are great too

Works great . Easy to use. There are lots of features on it.

This controller is awesome. I will recommend this to a friend

The best gaming controller for xbox a bit pricey but worth it

The ability to adjust the stick tension is by far the best feature of this controller. Having 4 different stick layouts at the push of a button helps with multiple players in the house or the different games we play. 5 of 5 stars but make in different color choices to make that 200$+ price point more enjoyable.

The controller is great the charge time is quick while also having a really long play time with the controller. The interchangeable parts to the controller are nice, although I don’t use the pads it’s still a great controller.

A must for anyone serious about gaming on a controller. Your grip switches can be programmed to any button which you are able to switch and program for different games in your collection. Works on PC and the new Series X. I’m glad I made this purchase. Definitely a power move when you bust this out on your friends.

Legit the best controller I've ever used. Premium quality!