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Customer reviews

Rating 4.4 out of 5 stars with 16772 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 567 Showing 11,321-11,340 of 16,772 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for competitive gaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for all kinds of gameplay simple as that!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller, but original elite is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Not as good as the original elite controller. Looks are better but quality seems to be a little under the first elite. Bought this one for a friend. Ive had mine for about 6 months now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Makes me a god amongst peasants.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pulling 1 v 6 plays while keepin it G real ya feel

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It WAS great.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, this is a great controller, but it still has insidious defects. Purchased in July of 2020, and now 5 months in, the left joystick drifts constantly. After further research I discovered that Microsoft has begun manufacturing a “improved” version of the same controller (model FST-00008) versus the FST-00001 version. The model I received is the latter. Most people who have purchased this seem to be experiencing the same issues. I have the Best Buy protection plan, and intend on replacing this controller when Best Buy gets it back into stock, and am hoping for the newer version.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you would rather not wait for a replacement through Best Buy, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    xbox controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great xbox controller with lots of grip and smoother than the others

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids say it’s best controller they’ve used, expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had one of these before but did hear alot about them. There is nothing bad i can say about this remote yet. Think itll be my go to remote from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it much nicer controller for long gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great for the xbox. Has multiple button settings which comes in handy if you want to change what each button does but the game doesnt allow it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gooooooooooooooooo00000000ooooooooooooood controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Gamer Controller In The World Of Games...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paddles are a game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customizable back paddles are clicky, Confortable, and good quality, the only downside is battery, it can't be changed once the lifespan ends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great controller. Has a solid feel and build, interchangeable sticks, pads and programmable buttons. The only downside of the cost. But if it lasts for a year then it paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so smooth and easy love the paddles easy to map

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks brand new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt come in original box but it cane with everything included in the original package. Works great. Love the fact everything is adjustable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little pricey but got it for a friend's for his birthday and loves all the features that it comes with. I want one for myself but like I said a little pricey.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    'A' button has major sticking issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall feel is good, it doesn't feel cheap. But the A button sticking prevented me from gracefully climbing into my favorite camping spot in Modern Warfare. It sticks down every 4 to 5 presses. Now sold out so swapping isn't even an option, might just upgrade the grips on my elite 1 and push it back into service. Revisit this controller when the kinks have been worked out.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nate,

      We're sorry that there's an issue with the A button on your new Xbox Elite Wireless Controller Series 2. If you're not able to exchange it for a new one, we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Excellent, so far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller... The Xbox Elite Wireless Controller Series 2 feels a lot better than the included controller in the Series X/S and seems more like a true "next gen" controller.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to replace atleast 5 of my Elite controller series 1 for one reason and one reason only. Terrible bumpers. Luckily I always had geek squad protection. I was hopeful with the release of this controller and thought they would up the quality of ther high-end controller but I was disappointed. After about 2 weeks the bumpers became extremely inconsistent and started to register 2 clicks instead of 1. You can imagine how annoying that would be in a game of fortnite for example. If you’re looking to buy, I highly, HIGHLY, suggest getting the geek squad protection plan because 9/10 you will need it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I used besides the one that’s from with console really love the extra back button useful to destroy bot in games

    I would recommend this to a friend