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Customer reviews

Rating 4.4 out of 5 stars with 16773 reviews

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    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 572 Showing 11,421-11,440 of 16,772 reviews
  • Rated 5 out of 5 stars

    Incredible controller!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the gen 1 elite and loved it so naturally I purchased the gen 2 and immediately fell in love with this one just as much as I did with the first one. The controller feels comfortable while playing for long amounts of time with the rubber grips all around and I love the fast charge with the new usb-c charger.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing your awesome experience with your new Xbox Elite Wireless Controller Series 2. We're thrilled that you're loving its comfortable feel, even through long gaming sessions, and rechargeable battery. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love my controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent device. I wish they all were made with such good strength

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great item and has a lot of features I didn’t even know it can with

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Elite Series 2 Open Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the controller was perfect. Absolutely perfect. Until I seen it…Stick Drift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then scuf

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, switched from scuf controllers and just wow. Paddles took some getting used to tho. Very well done all around. Recommend protection plan tho. I had LB(left bumper) get sticky so just went to best buy n swapped. Very happy. Only thing scuf has better would be customizations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we can buy the replacement for this without buying the whole thing over again. So worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever use, it is expensive but it really is worth the price, got an extended warranty because I’ve heard they are prone to have factory defects over time, would recommend other people to buy the warranty too, bought it 7 months ago and it hasn’t given me any problem.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to share your thoughts. We are happy to hear that you are enjoying the Xbox Elite Wireless Controller Series 2 and everything is running smoothly. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Its alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is really nice, the only thing s that the placement of the paddels suck. Its really easy to accidentally push them and its makes it really hard to play with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where was this 5 years ago?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play FPS, mostly, and after you get it dialed in it does make a difference. Its not quite second nature, but Im getting there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked up the reviews and found this has the highest rating and the price. It is really worth it. On top of good control on use it does look speical as well! Strongly recommends it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does controller is a definite must I love the fact that I can shorten the trigger response. There is definitely a game in competitive edge when it comes to shooters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but no back controls

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother in law loves it, but it didn’t come with the customizable back bumpers like the black one. Be aware of that, as you have to buy them separately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller loved the black and white appearance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller love the magnetic d-pad and joy sticks comes with trigger locks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A change up from gen 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the elite series 1. I don’t know if this is worth the upgrade if you already have an elite controller. The improvements are great, and much welcomed but that being said had my elite 1 controller not broke and I know what I know about the series 2. I wouldn’t have upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I wish I bought it sooner and I like it better than PS5 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed in the United States on November 4, 2019 I honestly cannot find a single flaw on this controller. I’m also not quite sure how Microsoft or anyone else could top this. It is pure perfection in your hands. The price is absolutely worth it in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was an own box and cane in perfect condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I had a white one bit my son broke it. This one will not be touched by children. They have their own

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid remote. Not perfect but solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Near flawless control but had a small stick drift that persists today. Button layout is hard to get used to but is a somewhat quick learning curve if you’re going one button at a time

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry there's an issue with the thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft