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Customer Ratings & Reviews

$152.99

Customer reviews

Rating 4.4 out of 5 stars with 16693 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 16,693 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    High quality controller, a bit overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing quality with all the bells and whistles, but probably not good enough to warrant an almost TWO HUNDRED dollar price tag. You will feel buyers remorse for awhile, but very good quality - it’s Xbox’s best controller ever made, period.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Best controller with a few known problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Elite controllers. This is my 3rd in a matter of years and Microsoft kinda needs to look into some of the ongoing issues, but this is one of the best controllers out there.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Suprised on durability

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, has lasted me a year now. Maintenance is key on keeping the controller operating in good condition.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best Controller Period.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. So many customization options. Its so comfortable. Playing fps is where this shines. Must Buy.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 3 out of 5 stars

    The Good, the bad, the ugly, the series two.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After needing to replace my series one elite controller, I was able to get in an order for pickup for the series two. And while I haven’t encountered any drift issues, I have a sticky/defunct A button. So now I have one dedicated paddle after doing some remapping of the paddle controls to manipulate the function of the A button. It’s not ideal, however it works in a pinch, took some adjustments on my case, as I had not used the paddles on my series one. Lucked out on the left and right bumper/trigger buttons as they all work without a hitch. I do like how you can adjust the tension in the control sticks a major improvement over the series one, though I do see this eventually leading towards drift issues, especially since I have mine pretty much as loose as possible, FPS and the like, gaming pretty much faster/wider range of motion. To that end I did get geek squad coverage, should a drift issue arise. I can understand why the price may be a no go for some, but if you’ve got a Series S/X, then why not have a controller on the same par (more or less)?

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part, but sorry that there is an issue with the A button. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Next level Xbox experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical but this controller really does take the experience to the next level

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Broke my 1st elite controller, that I only needed the core and this came in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great update from previous model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a bday gift for my husband because the older model wasn’t exactly working for him anymore. Weve both been impressed by the customization abilities and overall performance. Overall, a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Wonders meet click

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The things you can do with this controller are awesome. Extra button mapping vibration turned off or to your liking. Can even change the color on the Xbox logo at ease Have 4 different button mapped set ups all at the click of a button

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    elite xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was my up grade and am sure I bought the best!! Its exacactly what I wanted and needed

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Elite indeed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel, great grip and heft. Also comes with a very nice charging cradle.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Carlos,

      The charging cradle sure is an exciting bonus inclusion! Thank you for sharing your thoughts with us, we really appreciate your input. We're thrilled to hear you appreciate the improved grip design and overall weight and construction of your new Xbox Elite Wireless Controller Series 2, and all of the ways we have built upon the design of the previous generation. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller. I wish they were sold with paddles . Best buy has the best price on these controllers !

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    makes gaming better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a few of these for myself and friends. great feel, great customization and worth every penny.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad you and your friends are enjoing the feel and customization options. Wishing you all happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels solid, heavy weight… super customizable. Great stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love open box!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic deal on an open box item! Always worth taking a look at!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great Controller for Call of Duty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller I’ve gotten in a while! I was hesitant to spend the money for a controller but it was definitely worth it as it is so easy to customize to the kind of player you are. The detachable thumb sticks and paddles are easy to customize for crouching quickly and moving fast in the COD game. The case is sturdy and charging is simple and fast. From what I can read you’ll also be able to use this controller for the upcoming Xbox system so worth the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller. Feels comfortable and is very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller at an elite price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller , feels solid as can be and i got lucky with 0 stick drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best investment

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used the most controller that i have ever gotten. like the button chance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Couldn't imagine the difference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time believing that a controller could possibly be worth what is charged for the elite. After having several friends insist on trying it out I took the leap. I liked it so much I got a second as a Christmas gift for a family member. It feels great in the hands. Is very responsive. Honestly this should be the standard controller. The regular ones feel like a joke after this.

    I would recommend this to a friend