Customer Ratings & Reviews

The quality of the gamepad is unbeatable. So unbeatable that I’ve opted to replace 3 different ones now (buying the insurance each time) because the button receivers on these eventually go bad. My first one lasted me around 8 months before the RB receiver went bad and started failing intermittently. Second one lasted me about 8 months before a faulty LB receiver went bad and it had to be replaced. My third one lasted around 6 months before the left stick button’s receiver went bad and had to be replaced. Overall - awesome controller and I refuse to use any other game pad… just make sure you buy the insurance. Hopefully a series 3 will bring receivers that last the long haul a bit better.

Love this controller. This is my second one, it would receive 5 stars, but with frequent use over a couple years the wear and tear is extreme, needing to replace it. So great product, just be prepared to replace it if you are a heavy gamer. Highly recommend regardless.

I like how heavy it feels, the grips are nice but quickly start losing their friction abilities after a few uses. The only other problem in have is the size of tge controller. It might just be me but it just needs to be bigger i feel like.

Great controller easy to use and like that it can be upgraded

This has been my favorite controller to use ever. It’s such a game changer being able to swap thumb sticks. The controller itself has cool features like paddles and the metal feels nice to touch as well as the rubber grips sitting nicely in my hands. It feels reassuring to also have a case with my controller that also has compartments to hold my separate parts. I’ve had the controller for ~2 years and the only problem that has occurred is a tiny piece of the rubber is peeling off next to the right bumper but that could easily be glued back if I cared to do so. I would say the price point is definitely too high. In the end it’s just a controller after all

very easy to use and love the grip. easier then using keyboard all the time

Great 2025 Christmas gift for my spouse. He is happy with the product

Love the grip on the controller, love the settings and everyone at my best buy location was very helpful and had great service!

Great controller!! but for the price... this controller feels expensive. Great quality materials and funtionality. I love the interchangable thumb sticks that are magnetic. Great response feel. The thumbstick tightness adjustments are great for those percision shots in fps or 3rd person. The buttons and triggers work and feel great. The adjustable triggers are a great component fpr different genre of games. The charger design is amazing with the in case or oit of case ability to plug in. The D pads are great. Im not a fan of the circular D-pad but i changed it out for the cross and it works great. Im glad all these components came in the purchase. Bluetooth works great on PC, android, xbox, but you need a 3rd party connection for ps4. Could not get to work with ps5. The only downside i have with it is it does not have gyroscope capabilities. A niche complaint for those obscure games. All around one of the best controllers I've ever owned.

I used my Elite Series 1 for years and wore it out, even changed it's housing/buttons over time, still works to this day. Loved every minute of it, and the successor is an even more reliable move forward. I love the case/charger combo, makes putting down my controller and always having battery so much better. Less to think about. Super responsive controls and the customizabilty is extremmely flexible

Great controller. The added weight, adjustable tension on the joysticks, and overall feel surpass the standard controller. Highly recommended to gamers who want a more substantial controller.

Compare to the regular controller that one cabt compare to this one, it feels so much better when playing and the trigger on it feels better tok

This controller is a mud to have .., great response and feature including ergonomics.

This controller works great, feels good, the adjustable thumbstick tension is awesome. Would purchase again.

I love it but small quacks here n there makes it not worth all that money. Especially when playing the joysticks can easily come off by the time you get them your opponent has already smoked you lol

It is a great controller for games I call of duty rainbow six Siege and a bunch of FPS titles as built-in trigger stops so it feels like mouse click triggers and you could customize the joysticks on the d-pad with bumpers at the back

Best controller on the market, just make sure to get warranty in case of stick drif or other issues since the controllers aren't cheap.

This controller has so much customization and it feels better than the standard xbox controll

Best controller I've ever purchased, if you're serious about FPS gaming, this one is for you.

This is the second one I have owned. The first one was great, lasted 2 years of daily gaming. Then the RB button stopped working, so I got this one. Lasted maybe a month before it started randomly disconnecting from my Xbox, never had this problem. It always seems to be at the worst possible time too, mid fight in a game. Then it takes around 40 seconds to actually light up and reconnect even when pressing the button. I will be making a claim on it to get a replacement. The 4 stars is because other than these weird problems this is the best controller to ever exist. Buttons feel amazing, very responsive even with Bluetooth connection instead of wired. In mortal kombat 1, the D pad on this thing is top of the line and can not be beaten. If you’re a mk1 player you NEED this controller.