Customer Ratings & Reviews

I thing this is the best controller you can use actually, is my best buy of this year, and for my membership discounts is was a good price

Let me start out saying I play Xbox at least 3 hours a day. I am 48 years old and have played on pretty much every system over that timeframe. This controller is the best one I have ever used. However, it isn't perfect. The first one I got right after they came out had an issue where one of the triggers sticking a few months later. I swapped it out using the Geek Squad warranty for a new one. Purchased another warranty, and this one started having movement continue after releasing the right stick, after about a year of constant use. Makes it challenging to play certain games, so I will be swapping it out again and getting another. Buy the Geek Squad coverage. Totally worth it!

Its a great controller and is very high quality. I can only recommend it if you’re looking to splurge. If you have money, go for it!

Works great when it doesn’t break. Really like the built in battery. Feels good during long play sessions and the finger paddles on the back are programmable and are excellent in games such as PubG. I use the paddles set for consumable items which makes healing and buffing on the fly simple between shootouts. Have to give it a negative review due to the fact I’ve had to warranty replace it once after only a couple months of use and the buttons and thumb sticks went bad faster than a standard controller.

Out of the "High end" controllers, this one ranks best for functionality and ease of use. The extra bits for the button re-mapping and trigger stops, along with the joystick tensioner make a difference in game

Controller feels good in your hands. Everything feels solid on this one and the magnetic interchangeable thumb sticks and makes this controller awesome for games like COD or Destiny!

Great controller light and fast charging great color

Great quality worth it for the price over the standard controller. Just know this one does not come with the case or any paddle.

this was a fathers day gift for my husband! he loves it so far! the best buy employee recommended it when he saw my husband with a different controller about to check out lol

First off, the controller look and feel are excellent. I love the rubber grips (can't have a controller without them since the first Elite controller) and these feel better quality from the last. Because that was a major wear and tear issue before. I love the monochromatic look as well. Overall I'm a fan for the most part of the changes. USB-C, finally. There are just too many cons. I have gone through two of these controllers and they both had the same issues, and were 6 months apart. My A button is constantly sticking, it has a noticeable reaction lag. My RB, also sticks and has a noticeable sound when I press down on it, like a spring or something is our of place. The most used buttons were defective on arrival... on two models. I just can't justify getting this controller because it has been riddled with issues from the start. I had the 6m gap in between because Microsoft said they were addressing the issues... apparently not. Also, they don't include the taller analog sticks like the did in the first model. They include ONE, and it's far too tall. I feel like they skimped on the accessories to include the charging stand. For 200+ on a controller, I couldn't recommend it, and if you do buy the Best Buy Protection. Note: there's a reason the protection is so pricey on the controller...

Solid and dependable controller that stays charged for a VM long time.

Best controller and only controller i will ever use. Custom button long lasting battery ehat more can i say !!!!

Absolutely incredible controller, felt great the weight was really good and it had a really nice build quality

Definitely an improvement from the black series 2 ones. They tried to right their wrongs with these white, red and blue ones (America!) . They are built sturdier i feel. And if you had the black one before with the charger base and all the paddles and such, just switch the paddles over to this core controller because it doesn't come with any of that. To me it was a no brainer . Definitely xbox best controller so far. The razer wolverine is nice, but the paddles are in a very awkward spot. This elite series 2 is where it's at, better than the original runs in black.

It really is an excellent controller with a comfortable design and tons of customization options, but I still don't know if it is worth the $180 price tag which is the only reason I subtract a star.

The newest Elite controller is much more comfortable than its predecessor. The metal Melee toggles no longer hurt the users hands due to the smaller size of the product. I've had some issues with disconnection during game play otherwise it'd be 5 stars.

I have always been skeptical of the paddles on the back of controllers but they are life changing for my apex and rocket league gaming and cant wait to try more

Bought two. One for me, me for my son. To me, it’s just a well built controller. To my son, this thing is a gift from the heavens. Like I said, well built, heavy, interchangeable doo-dads, cool charging case, pretty neat. Get one.

Excellent controller. Smooth buttons and light. I would I recommend it.

The controller I got came with slight scratches and some white stains on the rubber grip. Maybe a Microsoft quality control problem and not Best Buy. I've had 3 of these and not cuz I've had to re buy them due to defect. My controller works great but it does have the almost usual Xbox controller problem of the A button not working right unless pressed directly down. Theres an app in the Xbox that lets you customize the controller inputs, profiles, Xbox button led color and even test for stick drift. A warranty is a must for this controller due to the chance of it becoming defective and a $60 2 year plan is better than paying nearly $200 every time you need a new controller. Charge time takes over 4 hours but battery lasts around 30 hours. Stains easily due to the coating used on the shell. So finger oils will eventually leave the controller looking nasty.