Customer Ratings & Reviews
- Model:
- 4IK-00001
- |
- SKU:
- 12507513
Customer reviews
Rating 4.4 out of 5 stars with 16772 reviews
(16,772 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Rated 3 out of 5 stars
Great idea, terrible quality control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love playing my Xbox and my elite 1 started to have stock drift, so I figured I’d upgrade since it’s been a while. Got this baby in pretty fast Best Buy was great all things considered but the product came defective out the box. Now I dont know what the process is to return this now that COVID-19 is upon us, but I’ll tell you guys what was wrong out the box. The A button is non responsive a lot and it’s frustrating when I press it to no avail. The controller always disconnects from my Xbox everyday for a random moment. I love the elite controller idea but part of me thinks I should’ve went with a different company like scuff or Astro.
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the A button and disconnects with your new Xbox Elite Wireless Controller Series 2. First, we recommend exchanging it for a new one with Best Buy. For information on how to do that, go here: https://www.bestbuy.com/site/help-topics/orders-returns-exchanges-policy/pcmcat316000050002.c?id=pcmcat316000050002
If that's not possible, we suggest contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Rated 5 out of 5 stars
Great value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller works and feels good, has a good weight too it and i have had no issues so far. Id reccomend to get the microsoft usb dongle
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
The only Controller you need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get because Scuf has fallen off!!! I had the first Elite as well and let me tell you this controller blows both of them out the water!!! will never support scuf again!!! Also get Best buy warranty!! the best around here!!!
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Controller!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this controller, with the 2 year best buy warranty, wear and tear on this controller isn't a problem
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend Rated 5 out of 5 stars
Only Controller Worth Buying
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller!! Awesome customization and compatibility! Happy with my purchase.
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friendRated 5 out of 5 stars
Elite Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is truly a “game” changer for sure. You can customize it to your liking. The paddles make it more functional.
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Elite controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great elite controller. This is a must have go out and spend the money you will not regret. It definitely improves your skill levels on call of duty.
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend Rated 2 out of 5 stars
Not worth the price!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd Elite controller I got within 6 months and the joysticks are sticking again to the point you can't play. For the price, this is a complete joke. It's not a BestBuy issue, but a manufacturing issue. I don't like that I had to pay for a warranty twice ($120) to make sure I can replace again. At this point, I don't want another controller, I just want my money back. Not worth it, look at something else.
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Great controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exellent controller. Rock solid and feels great. Would recommend it for a serious player.
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Elite 2 is the best
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my back up. I am currently on my 2nd elte 2 and got this just in case. Still the best controller you can get for console or PC.
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend Rated 5 out of 5 stars
Excellent quality and ease of use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing build quality, connection and charging is easy. Paddles are easy to remove and adjust and make gaming easier. Adjusting paddle and button mapping with the accessories app on the XBOX is a breeze.
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 4 out of 5 stars
Elite controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my son’s second Elite controller in less than a year. The first one had a button go bad after a few months of use. He really likes this controller even though it has way to many buttons for me to comprehend.
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Game changer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth operations and customization for each style game/ gamer. Definitely gives the advantage to those who use it wisely.
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good controller very good price easier to use
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Needs to be cheaper
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knocked off a star because value isn’t great unless you already have accessories. As a controller it works well. I like the color vs. all black.
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend Rated 5 out of 5 stars
Great controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic controller. Feels much more robust than the standard controller and has a much better battery life.
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Red
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice controller for people that are wanting a more premium remote.
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to purchase if you already have the paddles and charging case for the elite 2.
This review is from Microsoft - Elite Series 2 Core Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - White
I would recommend this to a friend Rated 5 out of 5 stars
Best controller on the market!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best controller on the market for any system! Hands down 1,000x better than standard Xbox controller and blows away the PS5 controller too. Thumbsticks have a perfect balance of smooth and tight. Buttons have a very satisfying n mechanical click. The variable triggers make it so easy to switch between a short travel for shooters and a long travel for racing or throttle based games
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
I would recommend this to a friendRated 3 out of 5 stars
Great feel, not so great quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you hold an Elite Series 2 controller, you will never want to hold anything else. The build, looks and feel are incredible. The controller also has great battery life - claiming over 40 hours of gameplay - although I never tested that theory, the battery life is VERY long. The customization options are great and every gamer should be able to find a button/layout combo that works for them. Downside is that one of the D-pads stopped responding to certain directions just as the warranty expired. After some research, this is not uncommon. C'mon Xbox, a $200 controller should NOT have simple quality issue.
This review is from Microsoft - Elite Series 2 Wireless Controller for Xbox Series X, Xbox Series S, Xbox One, PCs, and Cloud-Enabled Devices - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you have been enjoying the great feel and features of Xbox Elite Wireless Controller Series 2, but sorry to hear there's an issue with one of the D-pads. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care








